• Home
  • Latest
  • Fortune 500
  • Finance
  • Tech
  • Leadership
  • Lifestyle
  • Rankings
  • Multimedia
HealthMedicare

Telehealth for Medicare patients is on the chopping block as Congress narrows in on an extension deadline. ‘The uncertainty creates a lack of trust,’ healthcare CEO says

By
Caroline Catherman
Caroline Catherman
and
Healthcare Brew
Healthcare Brew
Down Arrow Button Icon
By
Caroline Catherman
Caroline Catherman
and
Healthcare Brew
Healthcare Brew
Down Arrow Button Icon
September 25, 2025, 4:17 PM ET
Even if an extension is passed, this uncertainty still impacts providers’ businesses.
Even if an extension is passed, this uncertainty still impacts providers’ businesses.Getty Images

Congress is once again closing in on a deadline to extend Medicare coverage of home telehealth services. And, again, the decision has been left until the last minute.

Recommended Video

Telehealth has had new flexibilities since the Covid-19 public health emergency began, including expanded Medicare reimbursement. Originally scheduled to sunset alongside the emergency’s declared end, these flexibilities have been extended over and over again, often just weeks before planned expirations hit.

Congress has seen several bipartisan bills ranging from another extension to even making some Medicare flexibilities for telehealth permanent. The House included an extension in a stopgap bill that aimed to avoid a looming government shutdown, but the Senate rejected it last week.

If nothing is passed, on Oct. 1, many Medicare members won’t be able to access telemedicine from their homes anymore.

Even if an extension is passed, this uncertainty still impacts providers’ businesses, leaving them struggling to plan for a potential future where they might lose a chunk of their patients, experts told us.

“For us in the industry, it creates operational and administrative burdens to ensure we are compliant. For patients, the uncertainty creates a lack of trust,” Taya Gordon, CEO of Atlas and Perpetua Healthcare Consulting and government affairs committee member for the professional organization Medical Group Management Association (MGMA), said.

The deets. If the flexibilities go away, most Medicare patients will have to take telehealth appointments from a provider’s office, hospital, or skilled nursing facility. They won’t be able to take calls from home unless they’re getting treatment for mental health or a substance use disorder, or a few other narrow exceptions.

Other restrictions will also come back into play. Telehealth will once again be limited to patients in a rural health professional shortage area, within a federal telehealth demonstration project, or in a county that isn’t in a metropolitan statistical area.

Each time these flexibilities get close to expiring, medical groups must plan how to transition telehealth appointments to in-person appointments and budget for the cost of losing some patients, Anders Gilberg, SVP of government affairs for MGMA, told Healthcare Brew over email.

Amid this repeated “headache,” some providers are “seriously thinking about eliminating” telehealth and remote patient monitoring, Tom Leary, SVP and head of government relations of the Healthcare Information and Management Systems Society, told us.

Commitment issues. The end of telehealth flexibilities would also affect a lot of people.

The percent of eligible Medicare beneficiaries getting telehealth services skyrocketed from 6.9% in Q1 2020 to 46.7% the following quarter. It fell after that, but is still higher than pre-pandemic: In Q4 2023, 12.7% received telehealth care, according to KFF data.

If the flexibilities expire, the rules will largely revert to how they were in March 2020. Those rules existed in a world where there was insufficient data on telehealth outcomes, but over the last five years, telehealth has been proven worthy of broad Medicare coverage, Leary argued.

A 2024 review in the Cureus Journal of Medical Science found telehealth can improve patient health and save costs while helping patients overcome geographic barriers to care.

“There was [previously] not enough data on telehealth use by Medicare patients to be able to properly do the actuarial work,” Leary said. “That argument is no longer valid.”

This report was originally published by Healthcare Brew.

Join us at the Fortune Workplace Innovation Summit May 19–20, 2026, in Atlanta. The next era of workplace innovation is here—and the old playbook is being rewritten. At this exclusive, high-energy event, the world’s most innovative leaders will convene to explore how AI, humanity, and strategy converge to redefine, again, the future of work. Register now.
About the Authors
By Caroline Catherman
See full bioRight Arrow Button Icon
By Healthcare Brew
See full bioRight Arrow Button Icon

Latest in Health

Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025

Most Popular

Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Rankings
  • 100 Best Companies
  • Fortune 500
  • Global 500
  • Fortune 500 Europe
  • Most Powerful Women
  • Future 50
  • World’s Most Admired Companies
  • See All Rankings
Sections
  • Finance
  • Leadership
  • Success
  • Tech
  • Asia
  • Europe
  • Environment
  • Fortune Crypto
  • Health
  • Retail
  • Lifestyle
  • Politics
  • Newsletters
  • Magazine
  • Features
  • Commentary
  • Mpw
  • CEO Initiative
  • Conferences
  • Personal Finance
  • Education
Customer Support
  • Frequently Asked Questions
  • Customer Service Portal
  • Privacy Policy
  • Terms Of Use
  • Single Issues For Purchase
  • International Print
Commercial Services
  • Advertising
  • Fortune Brand Studio
  • Fortune Analytics
  • Fortune Conferences
  • Business Development
About Us
  • About Us
  • Editorial Calendar
  • Press Center
  • Work At Fortune
  • Diversity And Inclusion
  • Terms And Conditions
  • Site Map

Latest in Health

SuccessLongevity
CEO coach to the Fortune 500: The most powerful way to tackle 2026 is assuming you’ll live till 130
By Bill HoogterpJanuary 10, 2026
1 day ago
mens hair loss product
HealthDietary Supplements
The 4 Best Hair Loss Treatments for Men in 2026: Tested and Ranked
By Christina SnyderJanuary 9, 2026
2 days ago
dairy
HealthFood and drink
How the new protein and dairy diet flies in the face of modern guidelines, according to a nutritionist who served on the advisory board until 2024
By Cristina Palacios and The ConversationJanuary 9, 2026
2 days ago
HealthDietary Supplements
The 5 Best Hair Growth Products in 2026: Tested for Thickness and Health
By Christina SnyderJanuary 9, 2026
2 days ago
School drop-off
Successskills
The child prodigy who beats you at chess when you’re a kid is going to fade away in adulthood 90% of the time, study says
By Jake AngeloJanuary 9, 2026
2 days ago
Bill Gates attend a meeting of Bloomberg at the Plaza Hote on September 23, 2025 in New York City.
HealthBill Gates
Bill Gates warns the world is going ‘backwards’ and gives 5-year deadline before we enter a new Dark Age
By Eleanor PringleJanuary 9, 2026
2 days ago

Most Popular

placeholder alt text
Health
Bill Gates warns the world is going 'backwards' and gives 5-year deadline before we enter a new Dark Age
By Eleanor PringleJanuary 9, 2026
2 days ago
placeholder alt text
C-Suite
Silicon Valley billionaire flies coach out of solidarity: 'If I'm going to ask my employees to do it, I need to do it, too'
By Nick LichtenbergJanuary 9, 2026
2 days ago
placeholder alt text
Economy
As U.S. debt soars past $38 trillion, the flood of corporate bonds is a growing threat to the Treasury supply
By Jason MaJanuary 10, 2026
15 hours ago
placeholder alt text
Success
Diary of a CEO founder says he hired someone with 'zero' work experience because she 'thanked the security guard by name' before the interview
By Emma BurleighJanuary 8, 2026
3 days ago
placeholder alt text
Economy
Gen Z is rebelling against the economy with ‘disillusionomics,’ tackling near 6-figure debt by turning life into a giant list of income streams
By Jacqueline MunisJanuary 10, 2026
1 day ago
placeholder alt text
Success
Bill Gates donated record $8 billion to Melinda French Gates' foundation as part of their divorce settlement
By Marco Quiroz-GutierrezJanuary 9, 2026
2 days ago

© 2025 Fortune Media IP Limited. All Rights Reserved. Use of this site constitutes acceptance of our Terms of Use and Privacy Policy | CA Notice at Collection and Privacy Notice | Do Not Sell/Share My Personal Information
FORTUNE is a trademark of Fortune Media IP Limited, registered in the U.S. and other countries. FORTUNE may receive compensation for some links to products and services on this website. Offers may be subject to change without notice.