• Home
  • Latest
  • Fortune 500
  • Finance
  • Tech
  • Leadership
  • Lifestyle
  • Rankings
  • Multimedia
Big TechMeta

Mark Zuckerberg blames bad Wi-Fi after the live demo of his new $800 smart glasses goes horribly wrong

Ashley Lutz
By
Ashley Lutz
Ashley Lutz
Executive Director, Editorial Growth
Down Arrow Button Icon
Ashley Lutz
By
Ashley Lutz
Ashley Lutz
Executive Director, Editorial Growth
Down Arrow Button Icon
September 18, 2025, 1:49 PM ET
Mark Zuckerberg's demo at the Meta Connect event.
Mark Zuckerberg's demo at the Meta Connect event.David Paul Morris/Bloomberg via Getty Images

Meta’s latest smart-glasses lineup includes the Ray‑Ban Display with a built‑in lens display, the updated Ray‑Ban Meta Gen 2, and the sport‑focused Oakley Meta Vanguard, with headline prices of $799, $379, and $499, respectively, at Meta Connect 2025.

Recommended Video

But Wednesday’s grand unveiling was overshadowed by a live on‑stage demo that repeatedly failed, culminating in Mark Zuckerberg being unable to answer a video call via the new neural wristband while assuring the audience “it’s all good” amid Wi‑Fi excuses.

What they are

Meta is pushing a tiered family of AI glasses that range from camera‑ and audio‑first models to a new pair with an integrated transparent display, all centered on hands‑free capture, Meta AI assistance, and voice or wristband control. The Ray‑Ban Display adds a see‑through lens readout and relies on a neural wristband for subtle gesture control, marking Meta’s first consumer smart glasses with a built‑in display.

Models and price

  • Ray‑Ban Display: $799, see‑through display in the right lens, controlled via a neural wristband; slated to go on sale September 30 with two sizes and prescription options.
  • Ray‑Ban Meta (Gen 2): Starting at $379, with an upgraded 12-megapixel camera, 3K video capture, up to eight hours of typical use, 32 gigabytes of storage, IPX4 water resistance, and wider lens/frame options; Gen 1 remains at $299.
  • Oakley Meta Vanguard: $499, sport‑oriented frames with IP67 durability, 12-megapixel ultra‑wide camera up to 3K video, louder speakers, five‑mic array, fitness integrations, and quick‑charge to 50% in 20 minutes.

Key features

Meta AI powers voice queries, hands‑free photos and video, real‑time translation, and context‑aware assistance across the lineup, with the Display model extending glanceable interactions into the lens itself. A neural wristband enables subtle finger gestures for control on the Display glasses, and Meta also highlighted “conversation focus” audio processing to better hear voices in live environments.

Reception so far

Early hands‑on coverage has been notably upbeat for the Display glasses, with one reviewer from The Verge calling them the best smart glasses tried to date and another saying they “feel like the future,” while also noting they’re the product to beat for the category. Broader coverage praised Gen 2’s practical upgrades and battery gains, but also flagged the high‑profile live AI demo faltered on stage, tempering the otherwise strong showing.

Zuckerberg’s demo misfires

During a cooking segment, the glasses’ live AI misinterpreted prompts, insisted base ingredients were already combined, and suggested steps for a sauce that hadn’t been started before the host punted back to Zuckerberg citing Wi‑Fi issues, prompting his “it’s all good” reassurance to a laughing crowd. “The irony of all this whole thing is that you spend years making technology and then the Wi-Fi on the day kinda… catches you,” Zuckerberg said, laughing. “We’ll go check out what he made later.”

Later, while wearing Ray‑Ban Meta glasses and the neural wristband, Zuckerberg repeatedly failed to answer an incoming video call on stage despite multiple attempts, eventually giving up as the ringtone continued, with other outlets noting similar struggles during the event.

Long-term bets

Fortune has reported on Meta’s broader smart‑device roadmap, including a “Hypernova” pair of smart glasses expected to use a wristband controller akin to the company’s ambitious Orion AR project, underscoring Meta’s long‑term bet on neural wrist interfaces across its wearables. That wrist‑first interaction model mirrors the neural-band approach Meta just showcased for the Ray‑Ban Display, suggesting strategic consistency between near‑term products and pipeline devices.

For this story, Fortune used generative AI to help with an initial draft. An editor verified the accuracy of the information before publishing.

In 2001, Fortune first convened “The Smartest People We Know,” bringing together CEOs and founders, builders and investors, thinkers and doers. Since then, Fortune Brainstorm Tech has been the place where bold ideas collide. From June 8–10, we will return to Aspen—where it all began—to mark 25 years of Brainstorm. Register now.
About the Author
Ashley Lutz
By Ashley LutzExecutive Director, Editorial Growth

Ashley Lutz is an executive editor at Fortune, overseeing the Success, Well, syndication, and social teams. She was previously an editorial leader at Bankrate, The Points Guy, and Business Insider, and a reporter at Bloomberg News. Ashley is a graduate of Ohio University's Scripps School of Journalism.

See full bioRight Arrow Button Icon

Latest in Big Tech

Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025

Most Popular

Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Fortune Secondary Logo
Rankings
  • 100 Best Companies
  • Fortune 500
  • Global 500
  • Fortune 500 Europe
  • Most Powerful Women
  • Future 50
  • World’s Most Admired Companies
  • See All Rankings
Sections
  • Finance
  • Fortune Crypto
  • Features
  • Leadership
  • Health
  • Commentary
  • Success
  • Retail
  • Mpw
  • Tech
  • Lifestyle
  • CEO Initiative
  • Asia
  • Politics
  • Conferences
  • Europe
  • Newsletters
  • Personal Finance
  • Environment
  • Magazine
  • Education
Customer Support
  • Frequently Asked Questions
  • Customer Service Portal
  • Privacy Policy
  • Terms Of Use
  • Single Issues For Purchase
  • International Print
Commercial Services
  • Advertising
  • Fortune Brand Studio
  • Fortune Analytics
  • Fortune Conferences
  • Business Development
  • Group Subscriptions
About Us
  • About Us
  • Editorial Calendar
  • Press Center
  • Work At Fortune
  • Diversity And Inclusion
  • Terms And Conditions
  • Site Map
  • About Us
  • Editorial Calendar
  • Press Center
  • Work At Fortune
  • Diversity And Inclusion
  • Terms And Conditions
  • Site Map
  • Facebook icon
  • Twitter icon
  • LinkedIn icon
  • Instagram icon
  • Pinterest icon

Latest in Big Tech

The hidden menace behind Big Tech’s AI arms race: Meta, Amazon and others are spending billions on hardware that’s worthless in 3 years
AIFinance
The hidden menace behind Big Tech’s AI arms race: Meta, Amazon and others are spending billions on hardware that’s worthless in 3 years
By Shawn TullyApril 15, 2026
5 hours ago
TOKYO, JAPAN - FEBRUARY 3: Open AI CEO Sam Altman speaks during a talk session with SoftBank Group CEO Masayoshi Son at an event titled "Transforming Business through AI" in Tokyo, Japan, on February 03, 2025. SoftBank and OpenAI announced that they have agreed a partnership to set up a joint venture for artificial intelligence services in Japan today. (Photo by Tomohiro Oh
CybersecuritySam Altman
From Molotov cocktails to data center shutdowns, the AI backlash is turning revolutionary
By Eva RoytburgApril 14, 2026
16 hours ago
Anthropic’s Mythos reveals a growing security gap: AI finds flaws far faster than companies can patch them
AIEye on AI
Anthropic’s Mythos reveals a growing security gap: AI finds flaws far faster than companies can patch them
By Sharon GoldmanApril 14, 2026
18 hours ago
Blazing hot IPOs, an AI agent craze, and a new word for ‘token’: Here’s what’s happening in the world of Chinese AI
AsiaChina
Blazing hot IPOs, an AI agent craze, and a new word for ‘token’: Here’s what’s happening in the world of Chinese AI
By Nicholas GordonApril 12, 2026
3 days ago
hunt
CommentaryMedia
OpenAI’s TBPN deal shows how talent, media, and influence are collapsing into one
By Jonathan HuntApril 11, 2026
4 days ago
Amazon is still paying Jeff Bezos an $80,000 yearly salary—but $1.6 million for travel and security
Big TechCEO salaries and executive compensation
Amazon is still paying Jeff Bezos an $80,000 yearly salary—but $1.6 million for travel and security
By Marco Quiroz-GutierrezApril 10, 2026
5 days ago

Most Popular

Billionaire philanthropist MacKenzie Scott has donated again—a week after gifting millions to a college, she's just given $70 million to Meals on Wheels America
Success
Billionaire philanthropist MacKenzie Scott has donated again—a week after gifting millions to a college, she's just given $70 million to Meals on Wheels America
By Fortune EditorsApril 13, 2026
2 days ago
Retirees are facing a $345,000 bill they never saw coming — and most aren't prepared
Commentary
Retirees are facing a $345,000 bill they never saw coming — and most aren't prepared
By Fortune EditorsApril 14, 2026
1 day ago
He was coding at 12 like Elon Musk and became one of Google’s youngest-ever CMOs—but now says Gen Z is better off ice skating than learning to code
Success
He was coding at 12 like Elon Musk and became one of Google’s youngest-ever CMOs—but now says Gen Z is better off ice skating than learning to code
By Fortune EditorsApril 14, 2026
1 day ago
Anthropic is facing a wave of user backlash over reports of performance issues with its Claude AI chatbot
AI
Anthropic is facing a wave of user backlash over reports of performance issues with its Claude AI chatbot
By Fortune EditorsApril 14, 2026
1 day ago
Palantir CEO says working at his $316 billion software company is better than a degree from Harvard or Yale: ‘No one cares about the other stuff’
Success
Palantir CEO says working at his $316 billion software company is better than a degree from Harvard or Yale: ‘No one cares about the other stuff’
By Fortune EditorsApril 14, 2026
23 hours ago
Current price of oil as of April 14, 2026
Personal Finance
Current price of oil as of April 14, 2026
By Fortune EditorsApril 14, 2026
24 hours ago

© 2026 Fortune Media IP Limited. All Rights Reserved. Use of this site constitutes acceptance of our Terms of Use and Privacy Policy | CA Notice at Collection and Privacy Notice | Do Not Sell/Share My Personal Information
FORTUNE is a trademark of Fortune Media IP Limited, registered in the U.S. and other countries. FORTUNE may receive compensation for some links to products and services on this website. Offers may be subject to change without notice.