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Commentary

The companies laying off staff for AI today will regret it in five years

By
Alexandra Ebert
Alexandra Ebert
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By
Alexandra Ebert
Alexandra Ebert
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July 16, 2025, 3:04 PM ET

Alexandra Ebert is Chief AI & Data Democratization Officer at Mostly AI.

Alexandra Ebert believes AI can support creative people, but it can’t replace them.
Alexandra Ebert believes AI can support creative people, but it can’t replace them.courtesy of mostly ai

You’ve probably seen the headlines. “AI job cuts.” “Automation replacing humans.” Some CEOs are even proud of it.

OpenAI CEO Sam Altman says the next billion-dollar company could consist of one person thanks to AI advances. Anthropic CEO Dario Amodei thinks AI could eliminate nearly half of all entry-level white-collar jobs in five years.

Already this year, more than 64,000 people have been laid off across the tech sector, with Microsoft and Intel leading the charge and AI being a major factor.

People innovate, AI imitates

Not only is this short-sighted, it’s fundamentally bad business. The companies cutting people today in the name of AI will be the ones playing catch-up tomorrow.

There is no doubt that AI is excellent at doing more with less. It speeds up processes, cuts down repetitive work, and buys back time. But AI on its own cannot create the next generation of products and services.

The businesses that win in the long term are the ones that innovate. That create new products. That reimagine how things should work, and find radical breakthroughs that impress their customers in new ways.

The data backs it up. McKinsey found that companies with innovation baked into the culture are 3.5 times more likely to outperform their competitors.

And history supports it as well—just ask Blockbuster. Back in the early 2000s, it had strong profits and a large customer base. But what it lacked was the foresight to use its leading position to build the next wave of value. Netflix built it instead.

And that kind of creative thinking still only comes from people. Ultimately, it comes down to this: AI doesn’t invent. It recycles. It’s trained on other people’s ideas, imitates patterns, and doesn’t jump the curve.

That’s not a flaw—that’s how AI is designed. As academic Mark Runco puts it: “AI can only produce artificial creativity.” It can support creative people, but it can’t replace them.

If your strategy is to lay off the people who could create the next big thing—good luck. You might run a tighter ship, at least in the short term, but don’t be surprised when your product roadmap starts to fall flat.

How AI can really unleash creativity

So, if you’re leading a large business, what should you do instead? Keep hold of your talent. Tell your team to use the extra time they have freed up with AI to innovate. Give your people the headroom to think.

Some of the world’s most successful—and perhaps more importantly profitable—products started as side projects inside Google, among them Gmail and AdSense. Not because they were asked for. But because smart people had the space and time to explore.

Imagine if those same people had been made redundant the quarter before. That’s exactly what is happening right now.

Too many leaders are taking the efficiency gains of AI and passing them straight to the bottom line. They’re juicing short-term profits and calling it innovation.

AI limitations

And that’s before you even factor in the risk that many of these so-called “efficiencies” may never materialize. For all the AI hype, humanity doesn’t have the greatest track record when it comes to predicting the future. If the magazines of the 1950s and 1960s were right, we’d be commuting to work with jet packs and cleaning our homes with nuclear-powered hoovers by now.

The same might apply here. Embedding AI into real-world business processes is hard, especially when it comes to sophisticated knowledge work. There are technical limitations, privacy minefields, and the unsolved problem of how to fix or debug AI agents when they go off course.

So, there’s every chance that some of the companies laying off staff today will find themselves quietly rehiring in a few years, once they realize the tech isn’t as capable as they thought.

Taken together, the winners won’t be the companies that cut deepest. They’ll be the ones that keep the right people, give them space, and leverage AI to push their creativity even further.

AI is rewriting the rules of business. What matters now is how you choose to use it. Where one company sees an opportunity to cut headcount, another sees a chance to build something new.

Only one of those will still be leading the market in five years.

The opinions expressed in Fortune.com commentary pieces are solely the views of their authors and do not necessarily reflect the opinions and beliefs of Fortune.

Read more:

  • As tech CEOs predict AI will replace humans in just 5 years, this Fortune 500 boss says taking the focus off real people is a ‘recipe for failure’ 
  • AI is replacing human connection as it boosts productivity. Success requires elevating relationships while embracing the technology
  • Goldman Sachs CIO: We must prepare AI natives to shape the future of work—as only they can
  • I’m leading the largest global law firm as AI transforms the legal profession. Lawyers must double down on this one skill
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By Alexandra Ebert
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