• Home
  • Latest
  • Fortune 500
  • Finance
  • Tech
  • Leadership
  • Lifestyle
  • Rankings
  • Multimedia
NewslettersFortune CHRO

Spotify’s new CHRO shares how she’s rolling out AI at a tech-first company

By
Sara Braun
Sara Braun
Leadership Fellow
Down Arrow Button Icon
By
Sara Braun
Sara Braun
Leadership Fellow
Down Arrow Button Icon
June 12, 2025, 9:16 AM ET
The buttons of the music streaming app Spotify, surrounded by Podcasts, Apple Music, Facebook and other apps on the screen of an iPhone.
Anna Lundström stepped in as HR leader at Spotify in April 2025.stockcam—Getty Images

Good morning!

Recommended Video

Spotify has a new CHRO: Anna Lundström. Joining the music and podcasting giant in 2016, Lundström has held a variety of roles at the company, and previously served as the VP of HR. She also played a crucial role masterminding the company’s remote work strategy, otherwise known as “work from anywhere.”

Fortune sat down with the newly-minted HR leader to get her thoughts on workforce priorities for the company, what she thinks it takes to build a great work-from-home policy, and of course, AI. 

Lundström and chief product officer Gustav Söderström have released a set of AI rules to the entire organization, and introduced a series of trainings for employees that range from prompt engineering to more advanced courses. 

“Leaning fully into the learning, making our employees future ready, providing them with AI literacy skills—that will position them really well,” she says. “We don’t know what the future will hold, but the bet we’re taking is making everyone AI ready.” 

Lundström says she’s also doubling down on employee well-being, which includes increased mental health support and an annual company-wide “Wellness Week.” An idea born out of pandemic-era Zoom burnout, that’s when the company closes all offices for the first week in November, and sends 7,500 employees home at the same time. 

“People love that because usually, when you’re on vacation, you come back to a full inbox and a long to-do list,” she says. “But here, everyone’s off at the same time.”

You can read more of my interview with Spotify’s new CHRO here. 

Sara Braun
sara.braun@fortune.com

Around the Table

A round-up of the most important HR headlines.

This San Francisco start-up is building artificial intelligence tools with the goal of automating white-collar jobs as quickly as possible. New York Times

The immigration crackdown may already be affecting the job market as employment growth in industries that rely on undocumented workers is starting to dry up. Wall Street Journal

Finding the right benefits for employees starts by asking them smarter, sometimes uncomfortable questions during periodic check-ins. Wall Street Journal

Watercooler

Everything you need to know from Fortune.

Technology adoption. To encourage more employees to use AI, this financial executive says to involve them more in the problem solving process. —Steve Mollman

RTO attempts. Google is introducing a voluntary exit program for some teams and is tightening its return-to-office policy for employees living near offices. —Eleanor Pringle

College benefits. The CEO of Databricks says the software company would not exist without college networking and says new graduates shouldn’t give up on education. —Preston Fore

This is the web version of Fortune CHRO, a newsletter focusing on helping HR executives navigate the needs of the workplace. Sign up to get it delivered free to your inbox.
About the Author
By Sara BraunLeadership Fellow
LinkedIn iconTwitter icon

Sara Braun is the leadership fellow at Fortune.

See full bioRight Arrow Button Icon

Latest in Newsletters

Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025

Most Popular

Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Fortune Secondary Logo
Rankings
  • 100 Best Companies
  • Fortune 500
  • Global 500
  • Fortune 500 Europe
  • Most Powerful Women
  • Future 50
  • World’s Most Admired Companies
  • See All Rankings
Sections
  • Finance
  • Fortune Crypto
  • Features
  • Leadership
  • Health
  • Commentary
  • Success
  • Retail
  • Mpw
  • Tech
  • Lifestyle
  • CEO Initiative
  • Asia
  • Politics
  • Conferences
  • Europe
  • Newsletters
  • Personal Finance
  • Environment
  • Magazine
  • Education
Customer Support
  • Frequently Asked Questions
  • Customer Service Portal
  • Privacy Policy
  • Terms Of Use
  • Single Issues For Purchase
  • International Print
Commercial Services
  • Advertising
  • Fortune Brand Studio
  • Fortune Analytics
  • Fortune Conferences
  • Business Development
  • Group Subscriptions
About Us
  • About Us
  • Editorial Calendar
  • Press Center
  • Work At Fortune
  • Diversity And Inclusion
  • Terms And Conditions
  • Site Map
  • About Us
  • Editorial Calendar
  • Press Center
  • Work At Fortune
  • Diversity And Inclusion
  • Terms And Conditions
  • Site Map
  • Facebook icon
  • Twitter icon
  • LinkedIn icon
  • Instagram icon
  • Pinterest icon

Latest in Newsletters

Meet the crypto guru to the Fortune 500
NewslettersCFO Daily
Meet the crypto guru to the Fortune 500
By Sheryl EstradaApril 17, 2026
56 minutes ago
The startup Blackstone just backed to turn any exec’s data question into instant answers
NewslettersTerm Sheet
The startup Blackstone just backed to turn any exec’s data question into instant answers
By Allie GarfinkleApril 17, 2026
4 hours ago
The first wave of bank earnings shows why ‘resilience’ is Wall Street’s favorite word
NewslettersCEO Daily
The first wave of bank earnings shows why ‘resilience’ is Wall Street’s favorite word
By Diane BradyApril 17, 2026
4 hours ago
Netflix cofounder and chairman Reed Hastings on July 10, 2025 in Sun Valley, Idaho. (Photo: Kevin Dietsch/Getty Images)
NewslettersFortune Tech
End of an era: Reed Hastings steps down from Netflix
By Andrew NuscaApril 17, 2026
5 hours ago
An AI protest
NewslettersEye on AI
Anti-AI sentiment is on the rise—and it’s starting to turn violent
By Beatrice NolanApril 16, 2026
20 hours ago
What Lena Dunham’s memoir tells us about TV’s double standard
NewslettersMPW Daily
What Lena Dunham’s memoir tells us about TV’s double standard
By Ellie AustinApril 16, 2026
22 hours ago

Most Popular

Jeff Bezos pledged $10 billion for climate change. With the 2030 clock ticking, his wife, Lauren Sánchez Bezos, is leading the charge to spend it
Environment
Jeff Bezos pledged $10 billion for climate change. With the 2030 clock ticking, his wife, Lauren Sánchez Bezos, is leading the charge to spend it
By Sydney LakeApril 15, 2026
2 days ago
A world going broke: IMF says America's $39 trillion national debt is actually a global problem—and AI may be the only rescue
Economy
A world going broke: IMF says America's $39 trillion national debt is actually a global problem—and AI may be the only rescue
By Nick LichtenbergApril 16, 2026
18 hours ago
Germany already told its workers to ditch four-day weeks and work-life balance. Now the government wants to cut their pay for calling in sick, too
Success
Germany already told its workers to ditch four-day weeks and work-life balance. Now the government wants to cut their pay for calling in sick, too
By Orianna Rosa RoyleApril 16, 2026
1 day ago
MacKenzie Scott is bypassing the Ivy League and rewriting the $79 billion higher ed playbook by giving to HBCUs and community colleges
Politics
MacKenzie Scott is bypassing the Ivy League and rewriting the $79 billion higher ed playbook by giving to HBCUs and community colleges
By Sydney LakeApril 16, 2026
22 hours ago
Current price of oil as of April 16, 2026
Personal Finance
Current price of oil as of April 16, 2026
By Joseph HostetlerApril 16, 2026
1 day ago
NYC Mayor Zohran Mamdani points at Ken Griffin's $238 million penthouse on Tax Day: 'Today we're taxing the rich'
Personal Finance
NYC Mayor Zohran Mamdani points at Ken Griffin's $238 million penthouse on Tax Day: 'Today we're taxing the rich'
By Catherina GioinoApril 16, 2026
17 hours ago

© 2026 Fortune Media IP Limited. All Rights Reserved. Use of this site constitutes acceptance of our Terms of Use and Privacy Policy | CA Notice at Collection and Privacy Notice | Do Not Sell/Share My Personal Information
FORTUNE is a trademark of Fortune Media IP Limited, registered in the U.S. and other countries. FORTUNE may receive compensation for some links to products and services on this website. Offers may be subject to change without notice.