• Home
  • Latest
  • Fortune 500
  • Finance
  • Tech
  • Leadership
  • Lifestyle
  • Rankings
  • Multimedia

Trendingnow

1

The millennial generation has split, new Fed research shows: Those over 35 are edging toward boomer-style wealth, while everyone else falls behind

2

Spain lifted the World Cup, but the IRS still gets a cut of its $50 million pay day as players, coaches and refs all face complex U.S. “jock taxes”

3

The $39 trillion U.S. national debt isn’t as high as Japan’s and Singapore’s relative to economy size—and yet it's still worse somehow

1

The millennial generation has split, new Fed research shows: Those over 35 are edging toward boomer-style wealth, while everyone else falls behind

2

Spain lifted the World Cup, but the IRS still gets a cut of its $50 million pay day as players, coaches and refs all face complex U.S. “jock taxes”

3

The $39 trillion U.S. national debt isn’t as high as Japan’s and Singapore’s relative to economy size—and yet it's still worse somehow
Amazon

The mystery inside Amazon’s record profits: How much are higher seller fees boosting the bottom line?

By
Jason Del Rey
Jason Del Rey
Former Tech Correspondent
Down Arrow Button Icon
By
Jason Del Rey
Jason Del Rey
Former Tech Correspondent
Down Arrow Button Icon
February 7, 2025, 8:08 PM ET
Amazon CEO Andy Jassy has led his company to record profits. But how much are small independent sellers to thank?
Amazon CEO Andy Jassy has led his company to record profits. But how much are small independent sellers to thank? David Ryder/Bloomberg—Getty Images
Add Fortune on Google for similar content.

Amazon isn’t the money-losing online bookstore it once was. Yesterday, the retail giant announced record quarterly and annual profits, with operating income increasing 86% year-over-year.

Recommended Video

But when it comes to explaining this profit growth publicly, Amazon doesn’t disclose the whole picture. And that murkiness leaves unanswered the question of just how much profit comes from one of Amazon’s thornier business practices: Increasing the fees on the millions of independent sellers who are critical to stocking the shopping platform’s digital shelves.

First, let’s explain what part of Amazon’s profitability picture is clear: Amazon’s giant and growing AWS cloud computing business is a significant profit driver, accounting for 58% of Amazon’s operating profit in 2024—or $39.8 billion of the total $68.6 billion income from core business activities.

After that, things start to get cloudier. The remaining 42% of Amazon’s operating profits in 2024—$28.8 billion over the 12 months—come from Amazon’s non-AWS business. The problem is that that bucket encompasses many different, giant divisions, and Amazon lumps all of their profits together into two geographic sections: North America and international.

One key operation is the core e-commerce business of buying and selling inventory that Amazon is still mainly known for. Prime membership fees also support a massive revenue stream. Additionally, there’s Amazon’s fast-growing advertising business, which built a sturdy foundation through simple sponsored product listings in search results, and has since expanded into streaming video ads too.

And then there’s the fees Amazon charges its independent sellers for services like warehousing, shipping, and customer service. All told, Amazon brought in more than $150 billion in revenue via these fees in 2024. If that revenue stream was its own corporation, it would rank inside the Fortune 25.

Along the way, the cut Amazon takes from seller sales has also grown. Back in 2016, Amazon took a 1/3 cut of sales by merchants, in the form of fees and advertising, according to e-commerce research site Marketplace Pulse. But by 2022, it had surpassed 50%, according to the same firm. Then, last year, Amazon sellers—even longtime defenders of Amazon’s business practices—were outraged when the company announced a series of new, complex fees that many sellers said made doing business on Amazon less predictable and more expensive. (Amazon argued at the time the amount of fees many sellers would pay would instead decrease.) Fortune reported exclusively at the time that the Federal Trade Commission was probing the fee increases.

Back to the profit question: Where does the remaining $28.8 billion of 2024 profit come from? Amazon officials say that ads are a significant profit driver. CFO Brian Olsavsky this week called it “an important contributor to profitability”—and analysts estimate that the business line has even higher profit margins than AWS.

Beyond that, Amazon officials have talked up cost reductions in their warehousing and transportation operations, with CEO Andy Jassy remarking that cost reductions in moving each order from an Amazon warehouse to a customer’s door “has been a meaningful driver of our increased operating income.”

Part of those cost cuts have come from Amazon reorganizing its warehouse network into eight U.S. regions—each designed to store and ship goods to customers nearby rather than across the country. Amazon’s buildout of smaller, local delivery stations also has reduced transportation costs per order by shortening the distance from the warehouses to customer homes. Meanwhile, Amazon officials have cited increased automation, including the use of more futuristic warehouse robots, as helping become more efficient, and thus reducing costs and boosting profitability.

But there’s reason to believe Amazon’s seller fees may be meaningfully boosting the bottom line. A persistent question among top Amazon sellers is how much of the fees Amazon collects from them does it actually need to cover the associated costs and generate a fair profit, and how much is essentially an extra tax that Amazon can charge sellers because of its position as the largest e-commerce store in the U.S., by far? Amazon has never offered up this information, likely partly because of the scrutiny it would invite. Remember, the Federal Trade Commission’s current antitrust lawsuit against Amazon argues, partly, that the company has abused its power over these sellers. (Amazon has fought the claims, which are set to go to trial in October 2026).

Looking at Amazon’s revenue growth from seller fees over time may tell part of the story. Over the last six years, since Amazon began breaking out revenue from third-party seller fees, Amazon’s revenue from seller fees has grown more meaningful to the company’s overall top line. In 2019, seller fees represented 22% of Amazon’s revenue, excluding AWS sales. By last year though, seller fees accounted for more than 29% of Amazon’s non-AWS revenue. That’s a 32% increase.

Amazon’s e-commerce business has become more dependent on third party-sellers over that period, but not by that much. In 2019, the share of total Amazon merchandise sold by third-party sellers was around 53% versus 61% last year. That’s a relatively modest 15% share growth for third-party sellers.

This Fortune reporter ran the theory of Amazon seller fee growth being a quiet, but material contributor to Amazon’s overall profitability to well-known Wall Street analyst Mark Mahoney, now of Evercore ISI.

“I haven’t done the analysis you’re talking about, but makes sense,” Mahaney wrote in an email to Fortune. However, he said that growth in Amazon’s highly-profitable ad business, along with cost improvements in the warehousing and transportation areas, were likely bigger contributors to profits.

But Mahaney also believes this reporter’s hypothesis is reasonable, and that growing seller fees “may well be material” to the company’s record profits as well.

As for Amazon’s take on the seller-fee hypothesis, it’s not saying; spokesperson Angie Quennell declined to comment.

Update, Feb. 10, 2025: This piece has been updated to correct the percentage of Amazon’s non-AWS revenue that came from seller fees in 2019. It was 22%, not 19%.

Are you a current or former Amazon employee with thoughts on this topic or a tip to share? Contact Jason Del Rey at jason.delrey@fortune.com, jasondelrey@protonmail.com, or through messaging apps Signal and WhatsApp at 917-655-4267. You can also contact him on LinkedIn or at @delrey on X, @jdelrey on Threads, and on Bluesky.

About the Author
By Jason Del ReyFormer Tech Correspondent
LinkedIn iconTwitter icon
See full bioRight Arrow Button Icon
Add Fortune on Google for similar content.

Latest in

Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025

Most Popular

Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Fortune Secondary Logo
Rankings
  • 100 Best Companies
  • Fortune 500
  • Global 500
  • Fortune 500 Europe
  • Most Powerful Women
  • World's Most Admired Companies
  • See All Rankings
  • Lists Calendar
Sections
  • Finance
  • Fortune Crypto
  • Features
  • Leadership
  • Health
  • Commentary
  • Success
  • Retail
  • Mpw
  • Tech
  • Lifestyle
  • CEO Initiative
  • Asia
  • Politics
  • Conferences
  • Europe
  • Newsletters
  • Personal Finance
  • Environment
  • Magazine
  • Education
Customer Support
  • Frequently Asked Questions
  • Customer Service Portal
  • Privacy Policy
  • Terms Of Use
  • Single Issues For Purchase
  • International Print
Commercial Services
  • Advertising
  • Fortune Brand Studio
  • Fortune Analytics
  • Fortune Conferences
  • Business Development
  • Group Subscriptions
About Us
  • About Us
  • Press Center
  • Work At Fortune
  • Terms And Conditions
  • Site Map
  • About Us
  • Press Center
  • Work At Fortune
  • Terms And Conditions
  • Site Map
  • Facebook icon
  • Twitter icon
  • LinkedIn icon
  • Instagram icon
  • TikTok icon
  • YouTube icon

Latest in

AMD’s Lisa Su defends open-source AI following Hugging Face security breach caused by OpenAI agents
AIAdvanced Micro Devices
AMD’s Lisa Su defends open-source AI following Hugging Face security breach caused by OpenAI agents
By Sebastian HerreraJuly 23, 2026
7 hours ago
Alphabet Inc. and Google CEO Sundar Pichai speaks during the inauguration of a Google Artificial Intelligence (AI) hub in Paris on February 15, 2024. (
Big TechWall Street
AI is forcing Big Tech to do something it’s never done: Spend more than it earns, and Wall Street hates it
By Eva RoytburgJuly 23, 2026
8 hours ago
Innovaccer's founders sit in chairs on a stage
AIData
Innovaccer’s CEO walked away from Disney and NASA to fix healthcare’s data mess. Now the startup has crossed $200 million in ARR
By Lily Mae LazarusJuly 23, 2026
8 hours ago
cc
AISocial Media
Coke on its rebrand accidentally nailing Gen Z’s ‘fridge cigarette’ joke: ‘building on on the things people already know and love’
By Tatiana SatauaJuly 23, 2026
9 hours ago
Can Bangkok future-proof itself against the heat?
CommentaryThailand
Can Bangkok future-proof itself against the heat?
By Curtis S. Chin and Ella TanJuly 23, 2026
9 hours ago
Photo of Mark Zuckerberg
AIMark Zuckerberg
‘Call us whatever the hell you want’: Mark Zuckerberg just launched an AI optimism blitz using nostalgia to sell Meta’s AI future amid backlash
By Mia OsmonbekovJuly 23, 2026
10 hours ago

Most Popular

The millennial generation has split, new Fed research shows: Those over 35 are edging toward boomer-style wealth, while everyone else falls behind
Real Estate
The millennial generation has split, new Fed research shows: Those over 35 are edging toward boomer-style wealth, while everyone else falls behind
By Nick LichtenbergJuly 22, 2026
2 days ago
Spain lifted the World Cup, but the IRS still gets a cut of its $50 million pay day as players, coaches and refs all face complex U.S. “jock taxes”
Personal Finance
Spain lifted the World Cup, but the IRS still gets a cut of its $50 million pay day as players, coaches and refs all face complex U.S. “jock taxes”
By Joshua HongJuly 23, 2026
23 hours ago
The $39 trillion U.S. national debt isn’t as high as Japan’s and Singapore’s relative to economy size—and yet it's still worse somehow
Economy
The $39 trillion U.S. national debt isn’t as high as Japan’s and Singapore’s relative to economy size—and yet it's still worse somehow
By Sasha RogelbergJuly 23, 2026
15 hours ago
Current price of oil as of July 23, 2026
Personal Finance
Current price of oil as of July 23, 2026
By Joseph HostetlerJuly 23, 2026
20 hours ago
Scott Bessent casually says the U.S. has more than $1 trillion in gold—and that it doesn’t matter for the dollar
Economy
Scott Bessent casually says the U.S. has more than $1 trillion in gold—and that it doesn’t matter for the dollar
By Sasha RogelbergJuly 22, 2026
1 day ago
Mark Cuban says he has the solution to growing income inequality, and it's to reward every employee—from CEO to janitor—with company stock
Success
Mark Cuban says he has the solution to growing income inequality, and it's to reward every employee—from CEO to janitor—with company stock
By Sasha RogelbergJuly 20, 2026
4 days ago

© 2026 Fortune Media IP Limited. All Rights Reserved. Use of this site constitutes acceptance of our Terms of Use and Privacy Policy | CA Notice at Collection and Privacy Notice | Do Not Sell/Share My Personal Information
FORTUNE is a trademark of Fortune Media IP Limited, registered in the U.S. and other countries. FORTUNE may receive compensation for some links to products and services on this website. Offers may be subject to change without notice.