• Home
  • Latest
  • Fortune 500
  • Finance
  • Tech
  • Leadership
  • Lifestyle
  • Rankings
  • Multimedia

Trendingnow

1

'The demographic dividend of the last 40 years is ending': J.P. Morgan says the world is running out of the two things that kept interest rates down

2

Jensen Huang made his $172 billion fortune on AI chips. His family's $75 million gift to Vanderbilt argues art decides what technology is for

3

The $39 trillion U.S. national debt isn’t as high as Japan’s and Singapore’s relative to economy size—and yet it's still worse somehow

1

'The demographic dividend of the last 40 years is ending': J.P. Morgan says the world is running out of the two things that kept interest rates down

2

Jensen Huang made his $172 billion fortune on AI chips. His family's $75 million gift to Vanderbilt argues art decides what technology is for

3

The $39 trillion U.S. national debt isn’t as high as Japan’s and Singapore’s relative to economy size—and yet it's still worse somehow
CommentaryLeadership

Nextdoor CEO: Forget ‘founder mode.’ Here’s how Oprah Winfrey, Steve Jobs, and Sam Walton mastered the ‘founder’s mentality’

By
Nirav Tolia
Nirav Tolia
Down Arrow Button Icon
By
Nirav Tolia
Nirav Tolia
Down Arrow Button Icon
September 10, 2024, 12:30 PM ET

Nirav Tolia is co-founder and CEO of Nextdoor.

Nirav Tolia is co-founder and CEO of Nextdoor.
Nirav Tolia is co-founder and CEO of Nextdoor.Courtesy of Nirav Tolia
Add Fortune on Google for similar content.

It is one of the paradoxes of business that as companies expand and thrive, their success can lead them away from the core principles that originally fueled their growth. To navigate this challenge, leaders must constantly adapt and evolve. Sometimes, this means going back to the future and recommitting to the foundational principles that created their ascent in the first place.

When I returned to Nextdoor as CEO earlier this year, I was invigorated by the same excitement and conviction I felt when my co-founders and I first established the company 14 years ago. This renewed sense of purpose reminded me of how and why we created Nextdoor, which not only anchored my beliefs but also acted as a powerful driver in shaping our future.

Bain Partners Chris Zoom and James Allen explain and expand on this premise in their groundbreaking book The Founder’s Mentality. Their work captures the essence of why the attitudes and behaviors of founders can serve as an ongoing blueprint for helping an initial spark become a forever-horizon company. Beyond the “Shark Tank” moments a founder may leverage to jumpstart their company, the founder’s mentality outlines a roadmap for how companies can build and sustain success. This approach can serve as a powerful competitive advantage for companies of all shapes and sizes, whether in year one or the many years beyond.

A clear and ambitious mission

Unwavering focus is often the key factor that enables founders to out-innovate the establishment. It is the purpose and passion that fuels disruption. A founder’s vision challenges the status quo and addresses unmet needs in the market. That insurgent spirit of wanting to change the world is what propels startups to take risks, experiment, and innovate relentlessly.

Oprah Winfrey is a well-known model of a founder with a clear and ambitious mission. While she is often praised for her generosity, one of her greatest strengths has always been her fierce dedication to her mission. Winfrey’s commitment to empowering and uplifting individuals is a common thread through all of her work, extending well beyond her successful media ventures to a myriad of philanthropic initiatives, including improving education, elevating those in poverty, and fighting against inequality.

Oprah’s mission to make a positive difference in the world by using her platform to foster personal and societal transformation is at the root of all she does—and that has been a consistent push that has never changed.

An obsession with the front line

Founders have a remarkable ability to understand customers’ needs and pain points because these entrepreneurs have envisioned the company as a solution for those very problems. They know how to stay connected to the core of the business, users, and employees—and this connection allows them to quickly understand feedback and constantly improve their products.

Steve Jobs is the most famous example of a founder who was obsessed with the front line. He taught the entire technology industry the power of unyielding customer advocacy, relentless experimentation, and empowering all employees to build insanely great products.

Jobs knew that building a culture of front-line obsession would translate into an environment where innovation and intellectual curiosity flourished and that attracted top talent like moths to a flame. His unmatched understanding of customers and what they value enabled him and his teams to master the oft-overlooked small elements that end up being integral to overall success and excellence.

An owner’s mindset

Founders do not consider themselves employees. They are owners—and they act accordingly. They treat every previous dollar and resource as if it were their last. They work evenings and weekends—and do whatever it takes. They avoid complexity, bureaucracy, and anything that gets in the way of a clean execution of their strategy. And owners hold themselves accountable to performance, the most important commitment of them all.

Sam Walton is a legendary example of a founder who embodied acting like an owner. Famously frugal, with an unmatched work ethic, Walton led by example and embraced the golden rule when it came to his customers and employees. Even as he rapidly grew the number of Wal-Mart and Sam’s Club locations, Walton built a satellite-based television system so that he could personally reach out to every store employee, reminding them to make eye contact and say hello to every customer as he did when he created the first versions of his stores. It is no surprise that he built the largest retail empire in history.

It may be impossible to replicate the genius, drive, and vision of Oprah Winfrey, Steve Jobs, and Sam Walton, but their founder’s mentality is available to all, and not just founders for that matter. Having a clear and ambitious mission, being obsessed with details, and acting like an owner are principles that leverage the secret sauce of company creation to provide actionable guidelines and a steadfast north star on an ongoing basis.

By embracing a founder’s mentality, leaders can foster cultures of innovation and resilience where every team member is inspired to contribute to the company’s growth and long-term legacy. It is how to ensure that original visions continue to thrive, no matter how large or complex the organization, or how challenging or adverse the climate. It is how to create forever-horizon companies that stand the test of time.

More must-read commentary published by Fortune:

  • An economic catastrophe is lurking beneath Russia’s GDP growth as Putin ‘throws everything into the fireplace’
  • The ‘sustainability recession’ will end soon—and not by choice
  • ‘Godmother of AI’ says California’s well-intended AI bill will harm the U.S. ecosystem
  • The most underrated leadership skill, according to Jake Sullivan

The opinions expressed in Fortune.com commentary pieces are solely the views of their authors and do not necessarily reflect the opinions and beliefs of Fortune.

About the Author
By Nirav Tolia
See full bioRight Arrow Button Icon
Add Fortune on Google for similar content.

Latest in Commentary

Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025

Most Popular

Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Fortune Secondary Logo
Rankings
  • 100 Best Companies
  • Fortune 500
  • Global 500
  • Fortune 500 Europe
  • Most Powerful Women
  • World's Most Admired Companies
  • See All Rankings
  • Lists Calendar
Sections
  • Finance
  • Fortune Crypto
  • Features
  • Leadership
  • Health
  • Commentary
  • Success
  • Retail
  • Mpw
  • Tech
  • Lifestyle
  • CEO Initiative
  • Asia
  • Politics
  • Conferences
  • Europe
  • Newsletters
  • Personal Finance
  • Environment
  • Magazine
  • Education
Customer Support
  • Frequently Asked Questions
  • Customer Service Portal
  • Privacy Policy
  • Terms Of Use
  • Single Issues For Purchase
  • International Print
Commercial Services
  • Advertising
  • Fortune Brand Studio
  • Fortune Analytics
  • Fortune Conferences
  • Business Development
  • Group Subscriptions
About Us
  • About Us
  • Press Center
  • Work At Fortune
  • Terms And Conditions
  • Site Map
  • About Us
  • Press Center
  • Work At Fortune
  • Terms And Conditions
  • Site Map
  • Facebook icon
  • Twitter icon
  • LinkedIn icon
  • Instagram icon
  • TikTok icon
  • YouTube icon

Latest in Commentary

alex
CommentaryEntrepreneurship
I sold my startup for millions without a single dollar in revenue. Here’s why that’s the point
By Alexander Kardos-NyheimJuly 25, 2026
4 hours ago
craig
CommentaryPharmaceutical Industry
Big pharma’s patent cliff meets a new biotech Cold War: We need to outrun China, not outlaw it
By Craig GarthwaiteJuly 24, 2026
23 hours ago
tim
Commentarysmartphones and mobile devices
NYU Stern pricing expert: There’s a hidden ‘AI tax’ hitting Apple, Dell — and your next phone
By Srikanth JagabathulaJuly 24, 2026
23 hours ago
nyse
CommentaryEconomics
AI doesn’t end scarcity. It relocates it
By François Candelon, Paul-Louis Andres and Augustin ManchonJuly 24, 2026
1 day ago
Can Bangkok future-proof itself against the heat?
CommentaryThailand
Can Bangkok future-proof itself against the heat?
By Curtis S. Chin and Ella TanJuly 23, 2026
2 days ago
mm
CommentaryLeadership
Michael Muthukrishna: The ‘lone genius’ myth is wrong and it’s holding back your business
By Michael MuthukrishnaJuly 23, 2026
2 days ago

Most Popular

'The demographic dividend of the last 40 years is ending': J.P. Morgan says the world is running out of the two things that kept interest rates down
Economy
'The demographic dividend of the last 40 years is ending': J.P. Morgan says the world is running out of the two things that kept interest rates down
By Eleanor PringleJuly 24, 2026
1 day ago
Jensen Huang made his $172 billion fortune on AI chips. His family's $75 million gift to Vanderbilt argues art decides what technology is for
Big Tech
Jensen Huang made his $172 billion fortune on AI chips. His family's $75 million gift to Vanderbilt argues art decides what technology is for
By Sydney LakeJuly 23, 2026
2 days ago
The $39 trillion U.S. national debt isn’t as high as Japan’s and Singapore’s relative to economy size—and yet it's still worse somehow
Economy
The $39 trillion U.S. national debt isn’t as high as Japan’s and Singapore’s relative to economy size—and yet it's still worse somehow
By Sasha RogelbergJuly 23, 2026
2 days ago
Current price of oil as of July 24, 2026
Personal Finance
Current price of oil as of July 24, 2026
By Joseph HostetlerJuly 24, 2026
1 day ago
The millennial generation has split, new Fed research shows: Those over 35 are edging toward boomer-style wealth, while everyone else falls behind
Real Estate
The millennial generation has split, new Fed research shows: Those over 35 are edging toward boomer-style wealth, while everyone else falls behind
By Nick LichtenbergJuly 22, 2026
3 days ago
Current price of silver as of Friday, July 24, 2025
Personal Finance
Current price of silver as of Friday, July 24, 2025
By Joseph HostetlerJuly 24, 2026
1 day ago

© 2026 Fortune Media IP Limited. All Rights Reserved. Use of this site constitutes acceptance of our Terms of Use and Privacy Policy | CA Notice at Collection and Privacy Notice | Do Not Sell/Share My Personal Information
FORTUNE is a trademark of Fortune Media IP Limited, registered in the U.S. and other countries. FORTUNE may receive compensation for some links to products and services on this website. Offers may be subject to change without notice.