Retail brokerages Charles Schwab Corp. and Fidelity Investments reported outages amid a global stock-market selloff Monday, though both said their issues were resolved by the early afternoon.
“A technical issue experienced by some clients has been resolved. We apologize for the inconvenience,” Schwab posted on the social media platform X, after earlier saying that some clients had “difficulty logging in to Schwab platforms.”
More than 15,000 users had reported an outage at Schwab at 9:50 a.m. in New York, according to the website Downdetector, which also reported issues at Fidelity Investments.
“We are aware some customers experienced intermittent issues earlier today,” a Fidelity spokesperson said in an emailed statement. “This is now resolved.”
The global market was roiled over the weekend following Friday’s lackluster US jobs report and the most significant crash of Japanese equities in more than a decade, among a variety of other factors.
Schwab fell 1.3% at 12:48 p.m. in New York on Monday. The S&P 500 Index was down 2.5%.
Schwab had 35.6 million active brokerage accounts as of as of June, according to its second-quarter report.
Robinhood Markets Inc., another popular retail trading platform, was operational on Monday, according to a spokesperson.