• Home
  • Latest
  • Fortune 500
  • Finance
  • Tech
  • Leadership
  • Lifestyle
  • Rankings
  • Multimedia

Trendingnow

1

Pentagon accuses Alibaba, Baidu and BYD, three of China's biggest companies, of supporting the Chinese military

2

'We are rapidly running out of time': Watchdog sounds Social Security alarm after 22% cut confirmed for 2032

3

Costco CEO Ron Vachris rose from forklift driver to the C-suite without a college degree: ‘Don’t chase a title’ is the career advice that got him there

1

Pentagon accuses Alibaba, Baidu and BYD, three of China's biggest companies, of supporting the Chinese military

2

'We are rapidly running out of time': Watchdog sounds Social Security alarm after 22% cut confirmed for 2032

3

Costco CEO Ron Vachris rose from forklift driver to the C-suite without a college degree: ‘Don’t chase a title’ is the career advice that got him there
SuccessProductivity

Productivity theater is the biggest time suck among workers, study reveals—‘we’re in a system that, unintentionally, is set up to steal our attention’

By
Jane Thier
Jane Thier
Down Arrow Button Icon
By
Jane Thier
Jane Thier
Down Arrow Button Icon
June 12, 2024, 10:00 AM ET
Young man working at his desk in an office at night
65% of knowledge worker respondents told Atlassian that they feel it’s more important for them to react to notifications than to make progress on actual tasks. shapecharge - Getty Images

“We don’t want to pontificate or solve the wrong problems. We want to get to the heart of what’s holding teams back,” Annie Dean, outspoken distributed work advocate and leader of software firm Atlassian’s Team Anywhere, recently told Fortune. Right now, the holdup seems to be that actual work isn’t getting done. Rather, presenteeism, or just appearing to be working so your boss doesn’t think you’re slacking, has become a growing issue.

Recommended Video

For a new report, The State of Teams, Atlassian surveyed 5,000 knowledge workers across the U.S., Australia, India, Germany, and France—as well as 100 Fortune 500 executives. Dean and her team wanted to understand the pressing issue, amid stalled productivity: Why are teams wasting time, and where is that time going? 

Every year, Atlassian found, within the Fortune 500, 25 billion work hours are lost to ineffective collaboration, and the culprits in that productivity drain are the same ones behind Americans’ generally declining attention spans—too many screens, updates, and distractions perfectly designed to waste time.

“When I say, ‘Why are teams wasting time?,’ I’m not saying it’s intentional,” Dean said. “I’m saying we’re in a system that, unintentionally, is set up to steal our attention, drag our efforts to wrong places, and make it harder to get work done. We want to free workers and leaders from that reality.”

Workers and leaders feel the same way. Nearly all (93%) of Fortune 500 executives told the researchers they believe their teams could do their same work in half the time it currently takes them to do it. That comes out to 25 billion hours, across industries, of wasted effort each year, or four hours out of an eight-hour workday. And managers estimate that fewer than one in four of their teams are doing mission-critical work. 

Indeed, 65% of knowledge worker respondents told Atlassian they feel it’s more important for them to react to notifications than to make progress on actual tasks. A similar share said they feel they’re constantly pulled in different directions. 

Even worse: 50% of workers said they’ve found themselves doing duplicative work—the same tasks as another team somewhere else in the company—which they often don’t realize until it’s too late. “That really speaks to where we place our efforts, as organizations, and how much notifications waste our time,” Dean said.

The buck stops with the boss

As for how to solve these problems—as with many workplace issues—it often comes down to commitments on the team level. “It’s really about driving attention toward what matters most, either from a high-level goal perspective, or even as a team,” she said. “We want teams to have permission to focus on what matters most.”

To managers’ credit, they’re not intending to stymie progress. Odds are, most of them would be disappointed to learn that their workers prioritize responding instantly to Slack or Teams pings over actually doing the job. Nonetheless, as with all workflow details, the onus is on the boss to make priorities clear.

“Everyone’s working from different locations, are disrupted by tech, and have incredible numbers of notifications and an impossible amount of meetings,” Dean said. “We need to create more space for people to get thoughtful and strategic about what matters. I think we’re living in a system that doesn’t feel healthy or sustainable right now. It’s obvious that there’s a better way.”

Read more: Stop romanticizing in-office watercooler talk. As a fully distributed company of 12,000 people, here’s what really works

The better way, ideally, is clarity and agreement on what matters. “That’s what so much of this is about,” Dean said.

Then there’s the matter of productivity theater, which appears to be the biggest time suck altogether. “Often, when we react to notifications all day long, and just show up to whatever our calendars say is important, it means we’re stuck driving our attention toward things that may not be the highest value.”

Maybe you should skip that meeting

The best-performing teams, Atlassian found, are those who regularly gut-check on whether they’re working on the right tasks, use their time to make real progress, and make the bulk of their institutional knowledge easy to find and parse.

One of the most important changes managers and leaders can make is to be clear on what matters up and down the pipeline—and then reorienting operations and resources around making progress toward those goals. Or, as Dean put it, don’t let Slack or calendar blocks dictate what’s most important to workers. 

Rather, execs should maintain a “spirit of experimentation.” Luckily, artificial intelligence, in all its forms, is “the cool kid in town,” Dean said, which makes it a handy on-ramp for new tools that could speed business along—leaving the bulk of time for people to do what they do best.

The Fortune 500 Innovation Forum will convene Fortune 500 executives, U.S. policy officials, top founders, and thought leaders to help define what’s next for the American economy, Nov. 16-17 in Detroit. Apply here.
About the Author
By Jane Thier
LinkedIn iconTwitter icon
See full bioRight Arrow Button Icon

Latest in Success

Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025

Most Popular

Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Fortune Secondary Logo
Rankings
  • 100 Best Companies
  • Fortune 500
  • Global 500
  • Fortune 500 Europe
  • Most Powerful Women
  • World's Most Admired Companies
  • See All Rankings
  • Lists Calendar
Sections
  • Finance
  • Fortune Crypto
  • Features
  • Leadership
  • Health
  • Commentary
  • Success
  • Retail
  • Mpw
  • Tech
  • Lifestyle
  • CEO Initiative
  • Asia
  • Politics
  • Conferences
  • Europe
  • Newsletters
  • Personal Finance
  • Environment
  • Magazine
  • Education
Customer Support
  • Frequently Asked Questions
  • Customer Service Portal
  • Privacy Policy
  • Terms Of Use
  • Single Issues For Purchase
  • International Print
Commercial Services
  • Advertising
  • Fortune Brand Studio
  • Fortune Analytics
  • Fortune Conferences
  • Business Development
  • Group Subscriptions
About Us
  • About Us
  • Press Center
  • Work At Fortune
  • Terms And Conditions
  • Site Map
  • About Us
  • Press Center
  • Work At Fortune
  • Terms And Conditions
  • Site Map
  • Facebook icon
  • Twitter icon
  • LinkedIn icon
  • Instagram icon
  • Pinterest icon

Latest in Success

Xbox CEO Asha Sharma
SuccessCareers
Xbox’s CEO spent her early career taking out trash and selling coupon books—she says the secret to her rise was never obsessing over a dream career
By Preston ForeJune 10, 2026
3 hours ago
Boris Cherny, Head of Claude Code
SuccessHiring
The architect behind Claude Code reveals the three things Anthropic looks for in a good hire—and why people with low ego are a must
By Emma BurleighJune 10, 2026
3 hours ago
Meryl Streep says she was ‘ready to retire’ when the call for ‘Devil Wears Prada 2’ came—so she demanded they double her salary or nothing
SuccessThe Promotion Playbook
Meryl Streep says she was ‘ready to retire’ when the call for ‘Devil Wears Prada 2’ came—so she demanded they double her salary or nothing
By Orianna Rosa RoyleJune 10, 2026
4 hours ago
knicks
SuccessNew York
‘Knicks in 6. 2026 NBA Finals’: Why did this New Yorker make a prophecy in his 2020 high school yearbook?
By Philip Marcelo and The Associated PressJune 10, 2026
4 hours ago
platner
PoliticsElections
Graham Platner easily prevails over attempts to derail progressive Senate candidacy in Maine
By Patrick Whittle, Kimberlee Kruesi and The Associated PressJune 10, 2026
4 hours ago
penn
North Americatransit
‘I’m not focused on names at all’: Rumors of Trump Station replacing Penn Station in New York batted aside
By Philip Marcelo and The Associated PressJune 9, 2026
1 day ago

Most Popular

Pentagon accuses Alibaba, Baidu and BYD, three of China's biggest companies, of supporting the Chinese military
Asia
Pentagon accuses Alibaba, Baidu and BYD, three of China's biggest companies, of supporting the Chinese military
By Kate O'Keeffe and BloombergJune 8, 2026
2 days ago
'We are rapidly running out of time': Watchdog sounds Social Security alarm after 22% cut confirmed for 2032
Economy
'We are rapidly running out of time': Watchdog sounds Social Security alarm after 22% cut confirmed for 2032
By Nick LichtenbergJune 9, 2026
1 day ago
Costco CEO Ron Vachris rose from forklift driver to the C-suite without a college degree: ‘Don’t chase a title’ is the career advice that got him there
Success
Costco CEO Ron Vachris rose from forklift driver to the C-suite without a college degree: ‘Don’t chase a title’ is the career advice that got him there
By Preston ForeJune 8, 2026
2 days ago
Current price of oil as of June 9, 2026
Personal Finance
Current price of oil as of June 9, 2026
By Joseph HostetlerJune 9, 2026
1 day ago
Current price of silver as of Tuesday, June 9, 2026
Personal Finance
Current price of silver as of Tuesday, June 9, 2026
By Joseph HostetlerJune 9, 2026
1 day ago
Wall Street dumped nearly $1 trillion in tech stocks by midday—then clawed it back and bought peanut butter and paint
Investing
Wall Street dumped nearly $1 trillion in tech stocks by midday—then clawed it back and bought peanut butter and paint
By Eva RoytburgJune 9, 2026
20 hours ago

© 2026 Fortune Media IP Limited. All Rights Reserved. Use of this site constitutes acceptance of our Terms of Use and Privacy Policy | CA Notice at Collection and Privacy Notice | Do Not Sell/Share My Personal Information
FORTUNE is a trademark of Fortune Media IP Limited, registered in the U.S. and other countries. FORTUNE may receive compensation for some links to products and services on this website. Offers may be subject to change without notice.