• Home
  • Latest
  • Fortune 500
  • Finance
  • Tech
  • Leadership
  • Lifestyle
  • Rankings
  • Multimedia

Trendingnow

1

Bolt CEO says he let go of his entire HR team for creating problems that didn’t exist: ‘Those problems disappeared when I let them go’ 

2

The Bezos family just donated $100 million to help achieve one of Mayor Zohran Mamdani’s top campaign promises

3

Current price of oil as of May 19, 2026

1

Bolt CEO says he let go of his entire HR team for creating problems that didn’t exist: ‘Those problems disappeared when I let them go’ 

2

The Bezos family just donated $100 million to help achieve one of Mayor Zohran Mamdani’s top campaign promises

3

Current price of oil as of May 19, 2026
SuccessLas Vegas

Las Vegas hotel workers’ tentative contract deal increases pay, cuts workloads—and mandates daily room cleanings

By
Rio Yamat
Rio Yamat
and
The Associated Press
The Associated Press
Down Arrow Button Icon
By
Rio Yamat
Rio Yamat
and
The Associated Press
The Associated Press
Down Arrow Button Icon
November 10, 2023, 5:30 AM ET
Members of the Culinary Workers Union rally along the Strip, on Oct. 25, 2023, in Las Vegas.
Members of the Culinary Workers Union rally along the Strip, on Oct. 25, 2023, in Las Vegas. John Locher—AP

Over seven months of tense negotiations, mandatory daily room cleanings underscored the big issues that Las Vegas union hotel workers were fighting to address in their first contracts since the pandemic: job security, better working conditions and safety while on the job.

Recommended Video

From the onset of bargaining, Ted Pappageorge, the chief contract negotiator for the Culinary Workers Union, had said tens of thousands of workers whose contracts expired earlier this year would be willing to go on strike to make daily room cleanings mandatory.

“Las Vegas needs to be full service,” he said last month.

It was a message that Pappageorge and the workers would repeat for months as negotiations ramped up and the union threatened to go on strike if they didn’t have contracts by first light on Friday with MGM Resorts International, Caesars Entertainment and Wynn Resorts.

But by dawn Thursday, after a combined 40 hours of negotiations, the union had secured tentative labor deals with MGM Resorts and Caesars, narrowly averting a sweeping strike at 18 hotel-casinos along the Strip.

The threat of a strike on a much smaller scale still loomed while negotiations were underway Thursday evening with Wynn Resorts. But a walkout wasn’t likely given the tentative deals already reached with the Strip’s two largest employers.

Terms of the deals weren’t immediately released, but the union said in a statement the proposed five-year contracts will provide workers with historic wage increases, reduced workloads and other unprecedented wins — including mandated daily room cleanings.

Before the pandemic, daily room cleanings were routine. Hotel guests could expect fresh bedsheets and new towels by dinnertime if a “Do Not Disturb” sign wasn’t hanging on their hotel room doors.

But as social distancing became commonplace in 2020, hotels began to cut back on room cleanings.

More than three years later, the once industry-wide standard has yet to make a full comeback. Some companies say it’s because there are environmental benefits to offering fewer room cleanings, like saving water.

MGM Resorts and Caesars didn’t respond Thursday to emailed requests for comment about the issue. Pappageorge said this week that, even as negotiations came down to the wire ahead of the union’s plans to strike, the union and casino companies were the “farthest apart” on the issue.

A spokesman for Wynn Resorts said they already offer daily room cleanings and did not cut back on that service during the pandemic.

Without mandatory daily room cleanings, Pappageorge has said, “the jobs of tens of thousands of workers are in jeopardy of cutbacks and reduction.”

It’s a fear that Las Vegas hotel workers across the board shared in interviews with The Associated Press since negotiations began in April — from the porters and kitchen staff who work behind the scenes to keep the Strip’s hotel-casinos running, to the cocktail servers and bellman who provide customers with the hospitality that has helped make the city famous.

During the pandemic, the hospitality industry learned how to “do more with less,” said David Edelblute, a Las Vegas-based attorney and lobbyist whose corporate clients include gaming and hospitality companies.

And that combination, he said, could be “pretty catastrophic” for the labor force.

Rory Kuykendall, a bellman at Flamingo Las Vegas, said in September after voting to authorize a strike that he wanted stronger job protection against the inevitable advancements in technology to be written into their new union contract.

“We want to make sure that we, as the workers, have a voice and a say in any new technology that is introduced at these casinos,” he said.

That includes technology already at play at some resorts: mobile check-in, automated valet tickets and robot bartenders.

Pappageorge, who led the negotiating teams that secured tentative deals this week with the casino giants, said a cut in daily room cleanings also poses health and safety concerns for the housekeepers who still had to reach a daily room quota.

Jennifer Black, a guest room attendant at Flamingo Las Vegas, described her first job in the hospitality sector as “back-breaking.”

A typical day on the job, she said, requires her to clean 13 rooms after guests have checked out. Each room takes between 30-45 minutes to clean, but rooms that haven’t been cleaned for a few days, she said, take more time to turn over.

“We’re working through our lunch breaks to make it,” she said. “Our workload is far too much.”

At the Fortune Workplace Innovation Summit, Fortune 500 leaders will convene to explore the defining questions shaping the workforce of the future—delivering bold ideas, powerful connections, and actionable insights for building resilient organizations for the decade ahead. Join Fortune May 19–20 in Atlanta. Register now.
About the Authors
By Rio Yamat
See full bioRight Arrow Button Icon
By The Associated Press
See full bioRight Arrow Button Icon

Latest in Success

Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025

Most Popular

Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Fortune Secondary Logo
Rankings
  • 100 Best Companies
  • Fortune 500
  • Global 500
  • Fortune 500 Europe
  • Most Powerful Women
  • World's Most Admired Companies
  • See All Rankings
  • Lists Calendar
Sections
  • Finance
  • Fortune Crypto
  • Features
  • Leadership
  • Health
  • Commentary
  • Success
  • Retail
  • Mpw
  • Tech
  • Lifestyle
  • CEO Initiative
  • Asia
  • Politics
  • Conferences
  • Europe
  • Newsletters
  • Personal Finance
  • Environment
  • Magazine
  • Education
Customer Support
  • Frequently Asked Questions
  • Customer Service Portal
  • Privacy Policy
  • Terms Of Use
  • Single Issues For Purchase
  • International Print
Commercial Services
  • Advertising
  • Fortune Brand Studio
  • Fortune Analytics
  • Fortune Conferences
  • Business Development
  • Group Subscriptions
About Us
  • About Us
  • Press Center
  • Work At Fortune
  • Terms And Conditions
  • Site Map
  • About Us
  • Press Center
  • Work At Fortune
  • Terms And Conditions
  • Site Map
  • Facebook icon
  • Twitter icon
  • LinkedIn icon
  • Instagram icon
  • Pinterest icon

Latest in Success

Svenja Gudell, Chief Economist, Indeed
SuccessFortune Workplace Innovation
Indeed chief economist says the sectors most exposed to AI are seeing a big growth in job demand
By Emma BurleighMay 19, 2026
14 hours ago
Tom Brady wearing commencement regalia behind a podium at Georgetown University
SuccessCareers
Tom Brady tells Gen Z to treat their careers like the Super Bowl: ‘You may only get one chance to impress your boss or land a promotion’
By Preston ForeMay 19, 2026
20 hours ago
$30 billion Twilio CEO wakes at 4:30 a.m., works Sundays and runs laps around his house between meetings to blow off steam
SuccessDay in the Life of a CEO
$30 billion Twilio CEO wakes at 4:30 a.m., works Sundays and runs laps around his house between meetings to blow off steam
By Orianna Rosa RoyleMay 19, 2026
21 hours ago
Jeff Bezos wearing a cowboy hat and goggles
SuccessCareers
Will the future of work for Gen Z include space? Tech leaders predict space work and travel could be just a decade away
By Preston ForeMay 19, 2026
21 hours ago
reorgs
CommentaryRestructuring
We found the real reason 70% of transformations fail
By Julia Dhar, Kristy R. Ellmer and Philip JamesonMay 19, 2026
1 day ago
Billionaire space founder says he can tell if you’ll stay stuck in the middle class forever with a simple kids marshmallow test—and even your car can give it away
SuccessBillionaires
Billionaire space founder says he can tell if you’ll stay stuck in the middle class forever with a simple kids marshmallow test—and even your car can give it away
By Orianna Rosa RoyleMay 19, 2026
1 day ago

Most Popular

Bolt CEO says he let go of his entire HR team for creating problems that didn’t exist: ‘Those problems disappeared when I let them go’ 
Workplace Culture
Bolt CEO says he let go of his entire HR team for creating problems that didn’t exist: ‘Those problems disappeared when I let them go’ 
By Preston ForeMay 19, 2026
13 hours ago
The Bezos family just donated $100 million to help achieve one of Mayor Zohran Mamdani’s top campaign promises
Politics
The Bezos family just donated $100 million to help achieve one of Mayor Zohran Mamdani’s top campaign promises
By Jake AngeloMay 12, 2026
8 days ago
Current price of oil as of May 19, 2026
Personal Finance
Current price of oil as of May 19, 2026
By Joseph HostetlerMay 19, 2026
21 hours ago
Employers are quietly pausing 401(k) matches again. The last time this happened was the 2008 recession and Covid
Personal Finance
Employers are quietly pausing 401(k) matches again. The last time this happened was the 2008 recession and Covid
By Courtney Vinopal and HR BrewMay 18, 2026
2 days ago
Current price of silver as of Monday, May 18, 2026
Personal Finance
Current price of silver as of Monday, May 18, 2026
By Joseph HostetlerMay 18, 2026
2 days ago
While Trump insisted the Iran war would end ‘soon,’ an account in his name was buying millions in oil, defense, and gold
Economy
While Trump insisted the Iran war would end ‘soon,’ an account in his name was buying millions in oil, defense, and gold
By Eva RoytburgMay 18, 2026
2 days ago

© 2026 Fortune Media IP Limited. All Rights Reserved. Use of this site constitutes acceptance of our Terms of Use and Privacy Policy | CA Notice at Collection and Privacy Notice | Do Not Sell/Share My Personal Information
FORTUNE is a trademark of Fortune Media IP Limited, registered in the U.S. and other countries. FORTUNE may receive compensation for some links to products and services on this website. Offers may be subject to change without notice.