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NewslettersThe Modern Board

CHROs are rising stars of the C-suite. So why aren’t they on more boards?

By
Lila MacLellan
Lila MacLellan
Former Senior Writer
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By
Lila MacLellan
Lila MacLellan
Former Senior Writer
Down Arrow Button Icon
October 31, 2023, 7:45 AM ET
Photo of business people shaking hands in an office.
Many board and leadership consultants say CHROs make excellent board members because of their deep understanding of the complex workplace issues facing today's companies. Getty Images

Good morning, 

CEOs are fond of saying that people are their company’s most important asset. But most corporate boards of public companies—while rich with finance wizards and strategy masters—have declined to bring on people experts, like chief human resources officers. 

That’s an absurd situation for Dan Kaplan, senior client partner for the CHRO practice at Korn Ferry, a leadership advisory firm. Kaplan has been pushing for more boards to embrace CHROs for nearly two decades. In a former role at a different company, he started an institute that sought to place more HR leaders on corporate boards and now runs “a smaller effort” with the same goal at Korn Ferry. He’s not alone—Kaplan joins a chorus of voices who say that because human capital management has become a top and fraught board-level issue, more boards should have directors with an HR background.  

Equilar, a data research firm, wrote last month that CHROs are “attuned to the risks associated with human capital, such as talent shortages, workforce disruptions, and employee relations issues.” The consulting firm KPMG also notes that board members with an HR background can provide unique insights into CEO succession planning, diversity and inclusion efforts, and a host of other talent issues. 

Kaplan adds that it’s a CHRO’s job to speak truth to power, a skill too often missing among directors. In a senior leadership team, he says, “they should be the one person telling the CEO when the emperor has no clothes.” 

“At their best,” he adds, “they are consiglieres, and they give excellent advice.” 

While the role of the CHRO has transformed over the past few years with bigger pay packages and a viable path to the corner office, the CHRO’s leap to the board level hasn’t yet manifested as a full-blown trend, at least not at public companies. 

In 2019, Kaplan co-authored an article estimating fewer than 3% of board directors at Fortune 1,000 companies were former or current HR executives. The consultancy Semler Brossey recently found that about 8% of S&P 500 boards include a current or former CHRO. Kaplan estimates that fewer than 40 HR leaders serve as directors at Fortune 500 firms.

The reasons that change has been slow have to do with both the supply of CHROs in the market and the demand for them from sitting directors, Kaplan suggests, saying that although there are hundreds of top-caliber HR executives, there are still aren’t enough to give the profession the same caché as other roles. At the same time, many sitting board members are CEOs from an era when HR leaders rarely dazzled. When a firm like Korn Ferry recommends a people leader as a board candidate, the pushback may be, “I was CEO for 40 years and never had a good HR leader,” says Kaplan.

“It’s an outdated perspective,” he adds. 

Lila MacLellan
lila.maclellan@fortune.com
@lilamaclellan

Noted

 “You pick a C.E.O. based on their instincts.”

—James Gorman, chair and CEO of Morgan Stanley, explained his rationale for choosing Ted Pick as his successor in an interview with the New York Times. The bank ran a three-way succession tournament between Pick and two other senior executives. The winning Pick starts on Jan. 1.  

In Brief

—Dollar General is the latest company to bring back a former CEO to deal with a crisis. These so-called boomerang CEOs can be a tempting short-term solution, but boards that take their time to do an extensive search might find a candidate who can better transform a company, say leadership advisors who spoke to Bloomberg. 

 — There are valid reasons for businesses to speak out about the Hamas-Israel war, a professor at Dartmouth’s Tuck School of Business told The Atlantic. But leaders who are motivated for the wrong reasons—for example, strictly to respond to angry employees—could do more harm than good. 

—Business Insider traces Snap’s strategic missteps in the face of competition from TikTok and changes to Apple’s app store privacy settings in this recent feature. Despite losing ad business and several senior leaders, a former Snap executive told the news outlet that no one inside the company is questioning whether Snap CEO Evan Spiegel is the right person for the job. 

— Nelson Peltz and his activist fund Trian appear poised to launch another proxy battle at Disney where Peltz will seek several board seats, including one for himself, this time with financial backing from billionaire Ike Perlmutter, a major Disney shareholder and former Marvel Entertainment executive. Perlmutter has put Trian in charge of his stake and voting rights. 

Editor's Pick

Whether boards believe AI-driven technology is coming to replace white-collar workers or assist them, this New York Times feature looking at the consequences of introducing automation in hospitality jobs might prompt executives to question both theories. For example, Ambre Romero, a bartender for a Detroit casino, was trained on a new system called Smart Bar, a machine designed to automate cocktail making, four years ago. Not only has the new system failed to live up to expectations, but its glitches come at a personal cost to Romero. “She found herself dealing with machines that malfunctioned by spraying liquid on the servers and often lacked the items that customers had ordered,” reporter Emma Goldberg writes. “Ms. Romero spent more time tending to the machines and less time chatting with customers, a change that she found reduced her tips by about 30 percent.”

This is the web version of The Modern Board, a newsletter focusing on mastering the new rules of corporate leadership. Sign up for free.

About the Author
By Lila MacLellanFormer Senior Writer
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Lila MacLellan is a former senior writer at Fortune, where she covered topics in leadership.

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