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Why the founder of the $1 billion fitness marketplace ClassPass looked for ‘positive’ and ‘optimistic’ employees to build her team

Emma Hinchliffe
By
Emma Hinchliffe
Emma Hinchliffe
Most Powerful Women Editor
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Emma Hinchliffe
By
Emma Hinchliffe
Emma Hinchliffe
Most Powerful Women Editor
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February 17, 2022, 9:03 AM ET
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Good morning, Broadsheet readers! Vaccinating pregnant women boosts COVID-19 protection for babies, Melania Trump may have purchased her own NFT, and ClassPass founder Payal Kadakia looked for three qualities when she built her team at the fitness platform. Have a lovely Thursday.

—

This morning, we’re bringing you a guest essay from ClassPass founder Payal Kadakia. In the excerpt from her new book, “LifePass: Drop Your Limits, Rise to Your Potential,” Kadakia describes her approach to hiring—and the critical traits she looked for in every employee. (Editor’s Note: ClassPass was acquired by Mindbody last year.)

Kadakia’s philosophy is essentially a form of hiring for culture fit. We’d love to hear from you, Broadsheet readers. Do you seek out certain personality types when hiring, or do other factors influence your decision? Send me your thoughts at emma.hinchliffe@fortune.com. Your note may be featured in a future edition of the Broadsheet. 

Now, from ClassPass founder Payal Kadakia:

– Team Life. Throughout life, but especially when pursuing your calling, you want a team that can help you keep pushing forward through obstacles and setbacks. When I had the opportunity to put together the team at ClassPass, I thought long and hard about what types of people I worked best with, and I was intentional about recruiting based on these characteristics. Some personality types simply work better together than others and allow both people in the relationship to support and give to each other.

With ClassPass, I assessed what sort of team we needed for the company to succeed and who would be the best employees for me to lead. By then, I knew that I worked best with generally positive people who had an optimistic outlook, and who were humble and wanted to grow and learn. I also valued those who made good use of their most precious asset: time.

The company pillars I created when making hiring decisions were positivity, growth, and efficiency. Establishing these pillars helped the company—and me—in many ways. As a leader, I knew I had to exude these values, and they gave employees a clear sense of what was expected of them and what they were meant to strive for. Before performance reviews, employees evaluated themselves based on these pillars, and we gave awards every year to the employees who most strongly exhibited these traits. I was able to thrive when surrounded by people at work and in my personal life who shared my foundational values and fit together seamlessly as a team. I also learned from experience that whenever we hired someone who didn’t display these values, that hire tended to not work out.

This philosophy relates to what I call Team Life, or the phenomenon of having a few people close to us who support us and are invested in our success. Team Life is about building our own circle of support from family, friends, teachers, mentors, colleagues, and bosses who can help support us as we follow our calling. People who are part of your personal team can enhance your strengths, fill in for your weaknesses, and help you succeed.

So how can you develop your own Team Life? Are there certain types of people missing from your inner circle or energies that are absent from your life? Are there particular people you work well with? Pay attention to how people make you feel—and let this guide you when making decisions about who to bring into your life to help you reach your goals.

Read the full excerpt here.

Excerpted from LIFEPASS: Drop Your Limits, Rise to Your Potential by Payal Kadakia. Published by Chronicle Prism, an imprint of Chronicle Books. Copyright © 2022 by Payal Kadakia.

The Broadsheet is Fortune’s newsletter for and about the world’s most powerful women. Subscribe here.

ALSO IN THE HEADLINES

- Policy pros. Meta named Nick Clegg president of global affairs, officially tasking the exec with running Facebook's policy work globally. What does this promotion mean for Sheryl Sandberg? The COO has taken a step back from policy work, and is now focused on translating the Facebook business model to the metaverse. Protocol

- Less talk, more results. In Broadsheet sister newsletter CFO Daily, Sheryl Estrada tells us why female CFOs often outperform their male peers during earnings calls. Women in CFO jobs give "shorter, less upbeat, and clearer presentations" with fewer clichés and more numbers. That approach correlates with stock returns and firm performance, a new study finds. Fortune

- Baby immune boost. A new CDC study finds that vaccinating pregnant women against COVID-19 extends protection to babies for the first six months of their life. Babies whose mothers received two COVID shots during pregnancy were 61% less likely to be hospitalized. NPR

MOVERS AND SHAKERS: Neptune Wellness Solutions named board member Julie Phillips its new chair. Folx Health named former Skillshare exec Liana Douillet Guzmán CEO. Coaching platform Bravely hired former New York Times head of talent development Katasha Harley as chief people officer. Cengage Group hired former MacMilan chief technology officer Chelsea Valentine in the same role. Jennifer Davis, head of Goldman Sachs' retail investment-banking group, is reportedly leaving to join Bain Capital’s private equity group. 

IN CASE YOU MISSED IT

- Circular sale. Melania Trump auctioned off her first NFT... but did she buy it herself? The $170,000 purchase of her NFT collection "Head of State" was made "by the entity that originally put the NFT up for sale," according to blockchain records. A spokesperson for the former first lady says the sale was "facilitated on behalf of a third-party buyer." Vice

- Tumblr girls. It's been 15 years since the launch of Tumblr, and Mashable is running a series to commemorate the internet-changing site. Beyond its influence on internet culture, the platform shaped today's generation of engineers: many former teen girl Tumblr users credit the community with inspiring them to learn to code. Mashable

- Self-defense. Asian-American women in New York City say they're scared and on edge after the killings of Christina Yuna Lee and Michelle Go. Go was pushed in front of a train at the Times Square subway station, while Lee was stabbed to death in her apartment. Asian-American women say they're now carrying pepper spray and standing away from the subway platform edge. NBC News

ON MY RADAR

After sexual harassment lawsuit, critics attack Harvard’s release of therapy records New York Times

Walgreens CEO Roz Brewer has overseen big changes—but challenges remain AdAge

Model Linda Evangelista reveals the damage she's endured from failed cosmetic procedure L.A. Times

PARTING WORDS

"We never planned to just only play tennis and just only be tennis players. We planned to do more."

-Serena Williams, who is featured on the cover of Harper's Bazaar alongside her sister Venus.

This is the web version of The Broadsheet, a daily newsletter for and about the world’s most powerful women. Sign up to get it delivered free to your inbox.

About the Author
Emma Hinchliffe
By Emma HinchliffeMost Powerful Women Editor
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Emma Hinchliffe is Fortune’s Most Powerful Women editor, overseeing editorial for the longstanding franchise. As a senior writer at Fortune, Emma has covered women in business and gender-lens news across business, politics, and culture. She is the lead author of the Most Powerful Women Daily newsletter (formerly the Broadsheet), Fortune’s daily missive for and about the women leading the business world.

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