DirecTV Now Went Down, Suffering a Nationwide Outage

October 8, 2018, 6:19 PM UTC

Update: DirecTV Now posted on Twitter at 4:36 p.m. E.T.that the service has resolved the streaming outage.


DirecTV Now, the streaming television service operated by AT&T, experienced a nationwide outage that started around 12:30 p.m. E.T. The outage was first reported by the website, Downdetector, which collects status reports from various sources, including Twitter reports, and alerts people “when technology fails.”

The reported outages affecting DirecTV Now users originated in Dallas, New York, Phoenix, Houston, Denver, Los Angeles, Minneapolis, and Tampa, according to Downdetector. The outage could have impact up to 1.46 million DirecTV Now subscribers. DirecTV Now’s Twitter account posted an update at 3:02 p.m., stating it was aware of the issue and is working on a fix.

People who experienced the outages are not happy to be missing out on valuable TV watching time on their Monday off this week, and have taken to Twitter to express their rage at the company.

“Go to hell,” one DirecTV Now user wrote to the company on Twitter. “What a way to start a Monday,” another user said. Some people were even forced to go into work if they wanted to watch the MLB playoffs. “Looks like I’m heading to work a hour early to watch the Indians,” one person wrote on Twitter.

The DirecTV Now Help account on Twitter did not issue a general statement about the outage, but responded to individual complaints from customers on Monday afternoon.

At least people can commiserate online.

DirecTV Now did not reply to requests for comment on story.