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Lyft

Lyft Contemplates Offering Rides Where Your Driver Says Nothing

By
Chris Morris
Chris Morris
Former Contributing Writer
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By
Chris Morris
Chris Morris
Former Contributing Writer
Down Arrow Button Icon
July 26, 2018, 12:30 PM ET
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Ride-sharing services can save you a fortune when getting from the airport to the hotel or around town, but if you’re looking for a quiet ride, they’re often not the best option.

Lyft, though, is considering a mode for people looking to get from point A to point B without the chitchat.

Taggart Matthiesen, Lyft‘s head of product for autonomous driving, said the company has considered the idea when he was a guest on the The Verge’s Converge podcast.

Dubbed “zen mode,” it’s meant to signal to drivers that passengers who don’t make small talk aren’t trying to be rude; they just want a little peace and quiet.

“We have thought about it,” said Matthiesen. “I think it’s interesting. At some point, we may play around with that idea, but that’s unfortunately not a feature at this point.”

Will zen mode make it beyond the contemplation phase? Hard to say. Matthiesen noted, for instance, that Lyft’s push to bring self-driving cars into its fleet could make that feature obsolete.

“The autonomous car is going to know a lot more [about you],” he said. “It’s going to know your temperature that you’re going to want. It’s probably also going to know that it’s early in the morning, and so it’s going to have a dark-lit cabin to let you sleep. Maybe you can even relax in the seat, and the back will extend into some sort of lie-flat mode. Maybe not complete lie-flat, just based on the area, but a good recline.”

Still, judging by social media, the idea of a driver who focuses on the road and not the passenger’s life story is a pretty appealing one.

You know what I appreciate more than anything? A quiet Lyft driver.

— Dylan Park-Pettiford (@dyllyp) February 23, 2018

https://twitter.com/MinaLopez24/status/1022314957168238592

https://twitter.com/victoriachantel/status/1021447474605682689

I hate getting into an Uber’s, Lyft, or shuttle where the driver wants to talk to you…… Please, just drive and let me have my quiet time 😩

— Daph ✨ (@_itsdaph) July 23, 2018

Hi @lyft , I need driver quiet hours, where at a certain time they gotta not be trying to hold a whole conversation. Please give us the option. We sleepy.

— Xavier Omär 🍯🌙🏔️ (@XvrOmar) June 28, 2018

It seems bonkers that both Uber and Lyft don’t have a “Quiet” option you can select so both driver and passenger know when conversation is not preferred.

— Emerson Collins (@ActuallyEmerson) June 24, 2018

The call for quiet drivers isn’t limited to Lyft. Uber passengers are just as vocal in their pleas for silence.

About the Author
By Chris MorrisFormer Contributing Writer

Chris Morris is a former contributing writer at Fortune, covering everything from general business news to the video game and theme park industries.

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