• Home
  • Latest
  • Fortune 500
  • Finance
  • Tech
  • Leadership
  • Lifestyle
  • Rankings
  • Multimedia

The Doctor Dragged Off a United Airlines Flight Broke His Nose, Lost 2 Teeth and Has a ‘Significant’ Concussion

Alana Abramson
By
Alana Abramson
Alana Abramson
Down Arrow Button Icon
Alana Abramson
By
Alana Abramson
Alana Abramson
Down Arrow Button Icon
April 13, 2017, 11:28 AM ET

An attorney representing David Dao, the United Airlines passenger whose forcible removal from a flight went viral this week, said Dao suffered a “significant” concussion, a broken nose and a sinus injury during the incident. He also lost two front teeth, and has been discharged from the hospital.

Crystal Dao Pepper, Dao’s daughter, said the family was “shocked and horrified” to learn what had happened. “What happened to my dad should never happen to any human being regardless of the circumstance,” Crystal Dao Pepper said during a news conference on Thursday.

Dao was involuntarily removed from a United Airlines flight to make room for the airline’s employees. Videos that have subsequently gone viral show law enforcement dragging him through the aisle of the plane. The incident has sparked outrage against United Airlines, which has apologized. But Thomas Demetrio, one of Dao’s attorneys, called the apology staged and indicated his client will likely sue.

“When we file our lawsuit it’s going to be because every word, every deposition is in that lawsuit fro a reason,” he said.

Dao Pepper spoke alongside her father’s attorneys, Thomas Demetrio and Stephen Golan, in Chicago. It was the first time since the incident that a member of the family spoke publicly in person. Earlier this week, Dao’s attorneys released a statement from the family noting the outpouring of support for Dr. Dao, but requesting privacy until his release from the hospital.

MOREThe Passenger Dragged Off the United Airlines Flight Is Taking Legal Action

Dao’s attorneys, who filed an emergency request in Illinois State court Wednesday to preserve all evidence relating to the incident on the flight, indicated they will likely sue the airline. The only reason they haven’t yet sued, Demetri said, is because they are conducting “due diligence.”

“Will there be a lawsuit? Yes probably,” said Demetrio. “If you’re going to eject a passenger under no circumstances can it be done with unreasonable force, or violence. That s the law. If unreasonable force and violence is used under a set of circumstances, the common carrier, United Airlines is responsible.”

The hearing on preserving the evidence will take place Monday. Three officers from the Chicago Aviation Department have been placed on leave since the incident, and a review is ongoing. Demetrio said the city of Chicago bears responsibility for the incident as well. “Just because the city of united is responsible doesn’t mean the city of Chicago isn’t also responsible,” he said.

United reiterated their apology in a statement following the press conference, noting they are reviewing their policies, improving their training programs, and refraining from forced removals off airplanes unless they are necessary for security.

About the Author
Alana Abramson
By Alana Abramson
See full bioRight Arrow Button Icon

Latest in

EconomyFederal Reserve
The Fed just ‘Trump-proofed’ itself with a unanimous move to preempt a potential leadership shakeup
By Jason MaDecember 12, 2025
1 hour ago
Healthmeal delivery
Factor Meals Review 2025: Tester Approved
By Christina SnyderDecember 12, 2025
1 hour ago
robots
InnovationRobots
‘The question is really just how long it will take’: Over 2,000 gather at Humanoids Summit to meet the robots who may take their jobs someday
By Matt O'Brien and The Associated PressDecember 12, 2025
2 hours ago
Trump
PoliticsWhite House
House Democrats release new Epstein photos including Trump, Clinton, Prince Andrew
By Stephen Groves and The Associated PressDecember 12, 2025
2 hours ago
Sherrone Moore
LawMichigan
Michigan mystery revealed: Fired football coach had broken into a lover’s apartment and threatened to kill himself when their affair ended
By Ed White and The Associated PressDecember 12, 2025
2 hours ago
Orlando
LawTheme parks
32-year-old’s death on Universal roller coaster was accidental despite deep forehead gash, investigation finds
By Mike Schneider and The Associated PressDecember 12, 2025
2 hours ago

Most Popular

placeholder alt text
Economy
Tariffs are taxes and they were used to finance the federal government until the 1913 income tax. A top economist breaks it down
By Kent JonesDecember 12, 2025
12 hours ago
placeholder alt text
Success
At 18, doctors gave him three hours to live. He played video games from his hospital bed—and now, he’s built a $10 million-a-year video game studio
By Preston ForeDecember 10, 2025
3 days ago
placeholder alt text
Success
Palantir cofounder calls elite college undergrads a ‘loser generation’ as data reveals rise in students seeking support for disabilities, like ADHD
By Preston ForeDecember 11, 2025
1 day ago
placeholder alt text
Investing
Baby boomers have now 'gobbled up' nearly one-third of America's wealth share, and they're leaving Gen Z and millennials behind
By Sasha RogelbergDecember 8, 2025
4 days ago
placeholder alt text
Arts & Entertainment
'We're not just going to want to be fed AI slop for 16 hours a day': Analyst sees Disney/OpenAI deal as a dividing line in entertainment history
By Nick LichtenbergDecember 11, 2025
1 day ago
placeholder alt text
Uncategorized
Transforming customer support through intelligent AI operations
By Lauren ChomiukNovember 26, 2025
16 days ago
Rankings
  • 100 Best Companies
  • Fortune 500
  • Global 500
  • Fortune 500 Europe
  • Most Powerful Women
  • Future 50
  • World’s Most Admired Companies
  • See All Rankings
Sections
  • Finance
  • Leadership
  • Success
  • Tech
  • Asia
  • Europe
  • Environment
  • Fortune Crypto
  • Health
  • Retail
  • Lifestyle
  • Politics
  • Newsletters
  • Magazine
  • Features
  • Commentary
  • Mpw
  • CEO Initiative
  • Conferences
  • Personal Finance
  • Education
Customer Support
  • Frequently Asked Questions
  • Customer Service Portal
  • Privacy Policy
  • Terms Of Use
  • Single Issues For Purchase
  • International Print
Commercial Services
  • Advertising
  • Fortune Brand Studio
  • Fortune Analytics
  • Fortune Conferences
  • Business Development
About Us
  • About Us
  • Editorial Calendar
  • Press Center
  • Work At Fortune
  • Diversity And Inclusion
  • Terms And Conditions
  • Site Map

© 2025 Fortune Media IP Limited. All Rights Reserved. Use of this site constitutes acceptance of our Terms of Use and Privacy Policy | CA Notice at Collection and Privacy Notice | Do Not Sell/Share My Personal Information
FORTUNE is a trademark of Fortune Media IP Limited, registered in the U.S. and other countries. FORTUNE may receive compensation for some links to products and services on this website. Offers may be subject to change without notice.