Snapchat encountered issues on Sunday, the company confirmed in a Tweet.
Users of the photo- and video-sharing app complained that a glitch prevented them from refreshing their Snapchat feeds. Some said via Twitter that they deleted and re-installed the app, which did not fix anything.
Snapchat is being annoying
— jessie (@JessicaTaucci) December 25, 2016
Is anyone else's Snapchat messing up?
— J. (@jryannn13) December 25, 2016
Am I really the only one that the snapchat app hates?? It never loads anything and crashes my phone 🙃
— Cheyenne (@CheyenneWright_) December 25, 2016
my memories saved from the last two days deleted!
— K-South (@_newtwitwhodis) December 25, 2016
Snapchat Support said on Twitter that the company was working on the issue.
Some Snapchatters are having trouble with the app. We're working on a fix!
— Snapchat Support (@snapchatsupport) December 25, 2016
“Some Snapchatters are having trouble with the app,” the company wrote. “We’re working on a fix!”