UPS Will Hire About 95,000 Seasonal Employees This Holiday Season

September 14, 2016, 4:28 PM UTC
UPS's Income Rises 90 Percent
A United Parcel Service (UPS) driver delivers packages on July 22, 2010 in Glendale, California. UPS said its second quarter profit nearly doubled posting a net profit of $845 million, or 84 cents a share, compared to $445 million or 44 cents a year ago.
Photograph by Kevork Djansezian—Getty Images

Package delivery company United Parcel Service (UPS) said on Wednesday it plans to hire around 95,000 seasonal employees for its crucial peak holiday season this year, unchanged from the past two years as improvements to its network should help it handle rising e-commerce volumes.

“We’re always looking for how we can improve efficiencies as a whole, and in doing that we tend to need less people in the long run,” UPS global director of recruitment strategies Paul Tanguay told Reuters. “So the flat number is not reflective of the volumes we have coming in.”

Investors will be watching Atlanta-based UPS this peak season and will expect a repeat of last year’s solid performance following bad years in 2013 and 2014.

In 2013, the company was caught off guard by a last-minute surge in e-commerce packages. In 2014, UPS invested heavily for a wave of packages that failed to materialize.


Last year, the company worked closely with retailers to manage package flows and deliver a well-received peak season performance.

Peak season begins on Black Friday, the day after the Thanksgiving holiday in November, and runs through to early January when there is a large wave of returns by package after Christmas.

FedEx (FDX), the main rival of UPS, has not yet announced its seasonal hiring numbers.

Most UPS seasonal employees tend to be drivers or package handlers. Tanguay said that over the past few years an average of 37 percent of seasonal hires becomes full-time employees.

Many of the company’s top executives began as part-time workers at the world’s largest package delivery company, including Chief Executive David Abney, who began working for UPS while at college in Mississippi in 1974.