• Home
  • Latest
  • Fortune 500
  • Finance
  • Tech
  • Leadership
  • Lifestyle
  • Rankings
  • Multimedia

Trendingnow

1

Current price of oil as of June 16, 2026

2

'Work hard, stay loyal, and the system will reward you': the Boomer credo is a Gen X betrayal and a Millennial pipe dream

3

Cursor’s 25-year-old CEO is a former Google intern who just cemented a $60 billion deal with SpaceX

1

Current price of oil as of June 16, 2026

2

'Work hard, stay loyal, and the system will reward you': the Boomer credo is a Gen X betrayal and a Millennial pipe dream

3

Cursor’s 25-year-old CEO is a former Google intern who just cemented a $60 billion deal with SpaceX
How I Got Started

How This Entrepreneur Got Out of the Frying Pan and Into a 350°Oven

By
Dinah Eng
Dinah Eng
Down Arrow Button Icon
By
Dinah Eng
Dinah Eng
Down Arrow Button Icon
March 12, 2016, 9:00 AM ET
Michele Taylor
Assignment
Michele Taylor AssignmentPhotograph by Marvin Shaouni for Fortune Magazine
Add Fortune on Google for similar content.

Cheryl Krueger rose from poverty to run a $100 million business at women’s clothier the Limited. But she craved autonomy, and she accomplished it selling cookies. Krueger, now 64, founded baked-goods purveyor Cheryl & Co. Still, independence could be grueling. A contentious divorce, the death of a business partner, and 9/11 weighed heavily. But Krueger nurtured her creation and ultimately sold it to 1-800-FLOWERS for $40 million in 2005. Her story:

My grandma was a phenomenal baker, and I was at her apron strings from age 3 on, learning how to make cookies. I grew up a farm kid in Bellevue, Ohio. We had an outhouse and were really poor. My parents told me I should just be a farmer’s wife, but a teacher inspired me, and I ended up attending Bowling Green State University.

I worked three jobs to afford it, and one was at a clothing store called Caryl Crane. I was going to be a home-economics teacher, but Miss Crane said I’d be a great merchant and buyer. So I changed my major, and after graduating I worked for the Limited in the late ’70s. I wanted more control over my schedule and started looking around. I watched what Mrs. Fields and David’s Cookies were doing and thought,

I can do that. I looked into buying a David’s Cookies franchise in Columbus, but they wanted a quarter-million dollars. I decided to open my own store instead.

With more working women, who were time-poor, I thought there’d be a big market. But no bank would touch me. I was a single female and didn’t have any history in this, even though I ran a $100 million business at the Limited (LB). So I sold all the Limited stock I owned for $38,000. I asked my college roommate Caryl Walker to become a partner. She took 5% of the business, while I owned 95%.

We opened Cheryl’s Cookies in 1981, and from then until 1985, I worked for the Limited and Chaus Sportswear to finance the store, flying from New York to Columbus every weekend to give Caryl two days off. That first year, we did more than $400,000 in sales and made 5% pretax. In 1982 we opened a second store, then a third the next year.

Not long after, I met a man and didn’t see that he had different objectives from mine. We got married, and it lasted less than a year. He sued for permanent alimony and got a temporary restraining order on the company funds and my personal funds; we eventually reached a settlement.

In 1985, Caryl was diagnosed with lymphoma and bone marrow cancer. There was no cancer hospital in Columbus then, and no cure. She moved in with me, and I became her full-time caregiver. Others rotated in to help. That was the hardest thing I’ve ever done. You realize how valuable life is in a whole different way.

On Dec. 31, 1985, I left the Limited to throw my all into the stores. Caryl died a few months later, and I married John Green, a friend she had introduced me to. By then we were going head-to-head with Mrs. Fields. Every time we bid for a location, they’d up the bid and we’d lose the space. We couldn’t grow if we couldn’t expand.

The bank saw our profits and said if I could bring equity in, it’d loan me a quarter-million dollars. So in 1986, I sold a third of the company to Norman Traeger, an acquaintance, and he gave a guarantee for the loan. (I later bought back his share.)

To grow the company, I went to professor Roger Blackwell, head of Ohio State University’s marketing department, for advice. Roger liked our macadamia coconut cookies, so I took him two bags and said, “I need your help.” He designed a case study, which found that customers wanted gift baskets and baked goods.

VEN.03.01.16.sidebar.780

So in 1986 we changed our name to Cheryl & Co. to shift the brand and began selling brownies, muffins, and gift containers. That was a big turning point, which led to opening our catalogue and corporate-sales divisions. Soon we started getting company orders for 800 gifts. Our sales quickly rose to $900,000 a year.

In the ’90s we really exploded. We wanted to get into the airlines, which wouldn’t give us the time of day. Then, in 1992, we went to a trade show for airlines. We got barf bags, filled them with samples, and put on them, “If you’re going to toss your cookies, toss the very best.” The buyers loved it, and we got $5 million worth of business from American (AAL), Delta (DAL), and US Airways.

Then 9/11 happened. We lost $6.5 million in airline orders, and it never came back. We had to scramble to reinvent ourselves again, so we moved aggressively on the Internet business, which we had started in 1997, and cut costs enough to break even.

In 2002, Hallmark Cards (HALL) was looking to do shelf-stable cookies, and took a stake. Two years later, they decided to concentrate on cards, and we bought it back. Then 1-800-FLOWERS (FLWS) came calling. In 2005 we sold to them for $40 million. I stayed on as CEO for four years.

I started a consulting business, but in 2012 my son got me involved with a startup called Life Support, which produces a beverage from a Japanese raisin tree that detoxes your liver if you’ve got a hangover. Now I own 34% of the company, and I’m having fun as president. Running a business forces me to innovate, keep my mind sharp, and remain young at heart.

A version of this article appears in the March 1, 2016 issue of Fortune with the headline “Out of the Frying Pan and Into a 350°Oven.”

About the Author
By Dinah Eng
See full bioRight Arrow Button Icon
Add Fortune on Google for similar content.

Latest in

Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025

Most Popular

Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Fortune Secondary Logo
Rankings
  • 100 Best Companies
  • Fortune 500
  • Global 500
  • Fortune 500 Europe
  • Most Powerful Women
  • World's Most Admired Companies
  • See All Rankings
  • Lists Calendar
Sections
  • Finance
  • Fortune Crypto
  • Features
  • Leadership
  • Health
  • Commentary
  • Success
  • Retail
  • Mpw
  • Tech
  • Lifestyle
  • CEO Initiative
  • Asia
  • Politics
  • Conferences
  • Europe
  • Newsletters
  • Personal Finance
  • Environment
  • Magazine
  • Education
Customer Support
  • Frequently Asked Questions
  • Customer Service Portal
  • Privacy Policy
  • Terms Of Use
  • Single Issues For Purchase
  • International Print
Commercial Services
  • Advertising
  • Fortune Brand Studio
  • Fortune Analytics
  • Fortune Conferences
  • Business Development
  • Group Subscriptions
About Us
  • About Us
  • Press Center
  • Work At Fortune
  • Terms And Conditions
  • Site Map
  • About Us
  • Press Center
  • Work At Fortune
  • Terms And Conditions
  • Site Map
  • Facebook icon
  • Twitter icon
  • LinkedIn icon
  • Instagram icon
  • Pinterest icon

Latest in

The Professional Women’s Hockey League is ready for its breakout moment
NewslettersMPW Daily
The Professional Women’s Hockey League is ready for its breakout moment
By Emma HinchliffeJune 17, 2026
17 minutes ago
Kevin O’Leary slams work-life balance, saying it’s complete nonsense and founders should work ’25 hours a day, 8 days a week’
Successwork-life balance
Kevin O’Leary slams work-life balance, saying it’s complete nonsense and founders should work ’25 hours a day, 8 days a week’
By Sydney LakeJune 17, 2026
19 minutes ago
Steve Ballmer
SuccessCareers
Microsoft boss Steve Ballmer once mocked Google Chrome, calling it a ‘rounding error’—Google CEO says the jab became fuel to keep going
By Preston ForeJune 17, 2026
23 minutes ago
doj
LawRace
Trump’s DOJ asks judge to halt first reparations program in U.S. history
By Safiyah Riddle and The Associated PressJune 17, 2026
52 minutes ago
sea
Energygas
The Iran war exposed Southeast Asia’s energy vulnerability. Now its import bill could triple to $245 billion
By Anton L. Delgado and The Associated PressJune 17, 2026
56 minutes ago
knicks
Arts & EntertainmentNew York City
The Knicks have won 3 NBA titles, but their first parade was held up for 55 years by a budget crisis and a rejected $372 expense report
By Jennifer Peltz and The Associated PressJune 17, 2026
60 minutes ago

Most Popular

Current price of oil as of June 16, 2026
Personal Finance
Current price of oil as of June 16, 2026
By Joseph HostetlerJune 16, 2026
1 day ago
'Work hard, stay loyal, and the system will reward you': the Boomer credo is a Gen X betrayal and a Millennial pipe dream
Success
'Work hard, stay loyal, and the system will reward you': the Boomer credo is a Gen X betrayal and a Millennial pipe dream
By Nick LichtenbergJune 16, 2026
1 day ago
Cursor’s 25-year-old CEO is a former Google intern who just cemented a $60 billion deal with SpaceX
AI
Cursor’s 25-year-old CEO is a former Google intern who just cemented a $60 billion deal with SpaceX
By Marco Quiroz-GutierrezJune 16, 2026
1 day ago
Hundreds of Stanford students walked out of their grad ceremony to protest Google CEO’s commencement speech. It wasn’t all about AI
Big Tech
Hundreds of Stanford students walked out of their grad ceremony to protest Google CEO’s commencement speech. It wasn’t all about AI
By Tristan BoveJune 15, 2026
2 days ago
Team USA star Ricardo Pepi grew up in a trailer in El Paso—and his parents pawned their car title to fuel his soccer dream. Now, he’s in the World Cup
Success
Team USA star Ricardo Pepi grew up in a trailer in El Paso—and his parents pawned their car title to fuel his soccer dream. Now, he’s in the World Cup
By Preston ForeJune 15, 2026
2 days ago
Current price of silver as of Tuesday, June 16, 2026
Personal Finance
Current price of silver as of Tuesday, June 16, 2026
By Joseph HostetlerJune 16, 2026
1 day ago

© 2026 Fortune Media IP Limited. All Rights Reserved. Use of this site constitutes acceptance of our Terms of Use and Privacy Policy | CA Notice at Collection and Privacy Notice | Do Not Sell/Share My Personal Information
FORTUNE is a trademark of Fortune Media IP Limited, registered in the U.S. and other countries. FORTUNE may receive compensation for some links to products and services on this website. Offers may be subject to change without notice.