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Twitter’s new Safety Center helps you deal with harassment

July 20, 2015, 10:06 PM UTC
(FILES) File photo dated September 11, 2013 shows the logo of the social networking website 'Twitter' displayed on a computer screen in London. The San Francisco company Twitter announced on September 12, 2013, in a tweet, that it has submitted papers for a stock offering, the most hotly anticipated in the tech sector since Facebook's last year. "We've confidentially submitted an S-1 to the SEC for a planned IPO. This Tweet does not constitute an offer of any securities for sale," the company tweeted. Talk of an initial public offering (IPO) has circulated about Twitter for some time, and the Wall Street Journal estimated the company founded in 2006 is worth some $10 billion. Twitter has become one of the fastest-growing and most influential social media services, used widely by celebrities, journalists, politicians and others. AFP PHOTO / LEON NEAL (Photo credit should read LEON NEAL/AFP/Getty Images)
Photograph by Leon Neal — AFP/Getty Images

Twitter on Monday took a new step against anonymous harassment on its network by launching a Safety Center that guides users on handling unwanted contact.

The Safety Center contains myriad sections about tools, policies, and other information users might need if they’ve been harassed on Twitter. While Twitter has been releasing new safety features and controls over the last several months, the new hub brings them all into one information center.

The tone of the new Safety Center signals Twitter wants its users to feel that it’s being proactive about harassment, with section headings like “Clear Boundaries,” and “More Responsive.” It also includes dedicated sections for teens and their families in which it steers teens away from cyberbullying and explains Twitter basics to parents.


“Now that you know how to fine-tune your experience, you can make Twitter feel more like your own,” a video’s voiceover tells users.

That said, it’s unclear how visible Twitter plans to make the Safety Center. This reporter couldn’t yet spot it on Twitter’s web portal or iOS app, for instance. For Twitter, elevating the new feature could be vital to avoid quickly alienating new users who fall victim to bullying on a service they don’t wholly grasp just yet.