• Home
  • Latest
  • Fortune 500
  • Finance
  • Tech
  • Leadership
  • Lifestyle
  • Rankings
  • Multimedia

Trendingnow

1

Jamie Dimon and his wife, Judith, donate $12 million to 12 HBCUs—betting they're the 'springboard to success' for the next generation

2

Dolly Parton’s philanthropy inspiration was her father who couldn't read or write: 'I saw how crippling that could be'

3

Less than 300 million barrels left: the engineering limits threatening the American Strategic Petroleum Reserve

1

Jamie Dimon and his wife, Judith, donate $12 million to 12 HBCUs—betting they're the 'springboard to success' for the next generation

2

Dolly Parton’s philanthropy inspiration was her father who couldn't read or write: 'I saw how crippling that could be'

3

Less than 300 million barrels left: the engineering limits threatening the American Strategic Petroleum Reserve
Tech

Verizon, Sprint to pay $158 million over unauthorized phone charges

By
Reuters
Reuters
and
Ben Geier
Ben Geier
Down Arrow Button Icon
By
Reuters
Reuters
and
Ben Geier
Ben Geier
Down Arrow Button Icon
May 12, 2015, 5:16 PM ET
Verizon
michele taylor pick upPhotograph by Getty Images
Add Fortune on Google for similar content.

Verizon Communications Inc (VZ) will pay $90 million and Sprint Corp (S) will pay $68 million to settle U.S. government probes into unauthorized charges tacked onto their customers’ phone bills, federal agencies said on Tuesday.

The settlements are the latest in the government’s push against the practice known as cramming, in which mobile carriers bill customers for services they never requested such as daily horoscopes or trivia.

The Federal Communications Commission, the Consumer Financial Protection Bureau and attorneys general from across the country investigated the charges and negotiated settlements with Verizon and Sprint, the No. 1 and No. 3 wireless providers.

“Well before any government action, Verizon Wireless stopped allowing companies to place charges for premium text message services on customers’ bills,” Verizon spokesman Ed McFadden said in a statement.

Sprint spokesman Jeff Silva said the company had already refunded customers tens of millions of dollars before the government’s investigation.

The companies joined national carriers AT&T Inc and T-Mobile US in agreeing to pay fines and refund consumers for such practices.

Last year, AT&T paid $105 million and T-Mobile paid $90 million to settle a similar probe by the FCC, the Federal Trade Commission and state attorneys general.

The regulators said on Tuesday that the companies had charged consumers for subscriptions to third-party products such as daily humor or celebrity gossip services, typically charging consumers $9.99 a month and taking a cut of up to 40 percent.

Consumers who called to complain were often refused a refund, the FCC said, even though government investigators could not find proof the services had been requested.

About the Authors
By Reuters
See full bioRight Arrow Button Icon
By Ben Geier
See full bioRight Arrow Button Icon
Add Fortune on Google for similar content.

Latest in Tech


Most Popular

Fortune Secondary Logo
Rankings
  • 100 Best Companies
  • Fortune 500
  • Global 500
  • Fortune 500 Europe
  • Most Powerful Women
  • World's Most Admired Companies
  • See All Rankings
  • Lists Calendar
Sections
  • Finance
  • Fortune Crypto
  • Features
  • Leadership
  • Health
  • Commentary
  • Success
  • Retail
  • Mpw
  • Tech
  • Lifestyle
  • CEO Initiative
  • Asia
  • Politics
  • Conferences
  • Europe
  • Newsletters
  • Personal Finance
  • Environment
  • Magazine
  • Education
Customer Support
  • Frequently Asked Questions
  • Customer Service Portal
  • Privacy Policy
  • Terms Of Use
  • Single Issues For Purchase
  • International Print
Commercial Services
  • Advertising
  • Fortune Brand Studio
  • Fortune Analytics
  • Fortune Conferences
  • Business Development
  • Group Subscriptions
About Us
  • About Us
  • Press Center
  • Work At Fortune
  • Terms And Conditions
  • Site Map
  • About Us
  • Press Center
  • Work At Fortune
  • Terms And Conditions
  • Site Map
  • Facebook icon
  • Twitter icon
  • LinkedIn icon
  • Instagram icon
  • TikTok icon
  • YouTube icon

    Latest in Tech


    Most Popular

    © 2026 Fortune Media IP Limited. All Rights Reserved. Use of this site constitutes acceptance of our Terms of Use and Privacy Policy | CA Notice at Collection and Privacy Notice | Do Not Sell/Share My Personal Information
    FORTUNE is a trademark of Fortune Media IP Limited, registered in the U.S. and other countries. FORTUNE may receive compensation for some links to products and services on this website. Offers may be subject to change without notice.