• Home
  • Latest
  • Fortune 500
  • Finance
  • Tech
  • Leadership
  • Lifestyle
  • Rankings
  • Multimedia

Trendingnow

1

Philanthropy leader at Warren Buffett and Bill Gates’ Giving Pledge says children of billionaires are pushing them to give their wealth away faster

2

Meet a 71-year-old who retired as a radiologist and professor, and now runs a banana-skewer business: ‘I never want to retire. Why would you do that?’

3

Elon Musk’s DOGE swiped $329 million in humanitarian funding from Nepal, leaving a Gen Z tech revolution to transform the budding country’s economy

1

Philanthropy leader at Warren Buffett and Bill Gates’ Giving Pledge says children of billionaires are pushing them to give their wealth away faster

2

Meet a 71-year-old who retired as a radiologist and professor, and now runs a banana-skewer business: ‘I never want to retire. Why would you do that?’

3

Elon Musk’s DOGE swiped $329 million in humanitarian funding from Nepal, leaving a Gen Z tech revolution to transform the budding country’s economy
Commentary

How to argue effectively at work

By
Kathy Collins
Kathy Collins
Down Arrow Button Icon
By
Kathy Collins
Kathy Collins
Down Arrow Button Icon
December 14, 2014, 11:00 AM ET
Courtesy of H&R Block
Google source logo
Add Fortune on Google for similar content.

MPW Insider is one of several online communities where the biggest names in business answer timely career and leadership questions. This week we ask: How do you disagree with your boss? The following answer is by Kathy Collins, Chief Marketing Officer of H&R Block.

How do I disagree with my boss? Factually, respectfully, and often! My relationship with my boss, our CEO, is one of mutual trust and respect, which is a great place from which to start any disagreement. However, we don’t always see the world – or the potential impact of our decisions – the same way. He tends to make (and expect) quick decisions from the gut, but intelligently. I, on the other hand, tend to “brew” on the alternatives, the potential impacts, the long-term brand effect, and all of the dominoes that may start to fall. But, what’s really important here – is that we have built a culture of safety. Debate is encouraged. Our core value is based on “doing the right thing,” and part of that is a no-blame culture. We make good decisions and bad ones. But we learn from our mistakes, fix them, and move on.

In complete transparency, I have a very high EQ – I’m emotionally driven in many aspects of my life. However, when it comes to disagreements with my boss – I turn off the emotion, and take in the facts. Whether it’s numbers, past history, or competitive analysis — I make a point of stressing the business, brand, or financial reason for my debate. That doesn’t mean I won’t become highly animated – but only if it helps my case. And – a little humor never hurts.

The bottom line is quite simple: I wouldn’t have a job if I didn’t disagree with my boss. None of us would (or should). The best partnerships, the strongest relationships are those in which two people can disagree, but walk away feeling safe and secure. You win some, and you lose some. The real win is in knowing that you have done everything you can to do the right thing, or get the brand/business to the right place.

Read all answers to the MPW Insider question: How do you disagree with your boss?

5 ways to (nicely) disagree with your boss Barbara Dyer, President and CEO of The Hitachi Foundation.

Why it’s always ok to disagree with your boss by Pontish Yeramyan, founder and CEO of Gap International.

About the Author
By Kathy Collins
See full bioRight Arrow Button Icon

Latest in Commentary


Most Popular

Fortune Secondary Logo
Rankings
  • 100 Best Companies
  • Fortune 500
  • Global 500
  • Fortune 500 Europe
  • Most Powerful Women
  • World's Most Admired Companies
  • See All Rankings
  • Lists Calendar
Sections
  • Finance
  • Fortune Crypto
  • Features
  • Leadership
  • Health
  • Commentary
  • Success
  • Retail
  • Mpw
  • Tech
  • Lifestyle
  • CEO Initiative
  • Asia
  • Politics
  • Conferences
  • Europe
  • Newsletters
  • Personal Finance
  • Environment
  • Magazine
  • Education
Customer Support
  • Frequently Asked Questions
  • Customer Service Portal
  • Privacy Policy
  • Terms Of Use
  • Single Issues For Purchase
  • International Print
Commercial Services
  • Advertising
  • Fortune Brand Studio
  • Fortune Analytics
  • Fortune Conferences
  • Business Development
  • Group Subscriptions
About Us
  • About Us
  • Press Center
  • Work At Fortune
  • Terms And Conditions
  • Site Map
  • About Us
  • Press Center
  • Work At Fortune
  • Terms And Conditions
  • Site Map
  • Facebook icon
  • Twitter icon
  • LinkedIn icon
  • Instagram icon
  • TikTok icon
  • YouTube icon

    Latest in Commentary


    Most Popular

    © 2026 Fortune Media IP Limited. All Rights Reserved. Use of this site constitutes acceptance of our Terms of Use and Privacy Policy | CA Notice at Collection and Privacy Notice | Do Not Sell/Share My Personal Information
    FORTUNE is a trademark of Fortune Media IP Limited, registered in the U.S. and other countries. FORTUNE may receive compensation for some links to products and services on this website. Offers may be subject to change without notice.