• Home
  • Latest
  • Fortune 500
  • Finance
  • Tech
  • Leadership
  • Lifestyle
  • Rankings
  • Multimedia

Trendingnow

1

Jeff Bezos pledged $10 billion for climate change. With the 2030 clock ticking, his wife, Lauren Sánchez Bezos, is leading the charge to spend it

2

Anne Hathaway says she was spammed with ChatGPT-written thank you notes after hiring for a recent role: ‘Nobody on that list gets that job’

3

Microsoft boss Steve Ballmer publicly dismissed Chrome as a 'rounding error'—but Google’s CEO says he used the jab as fuel to win the browser-wars

1

Jeff Bezos pledged $10 billion for climate change. With the 2030 clock ticking, his wife, Lauren Sánchez Bezos, is leading the charge to spend it

2

Anne Hathaway says she was spammed with ChatGPT-written thank you notes after hiring for a recent role: ‘Nobody on that list gets that job’

3

Microsoft boss Steve Ballmer publicly dismissed Chrome as a 'rounding error'—but Google’s CEO says he used the jab as fuel to win the browser-wars

Watch out for those hidden fees in prepaid debit cards

By
Sheila Bair
Sheila Bair
Down Arrow Button Icon
By
Sheila Bair
Sheila Bair
Down Arrow Button Icon
April 10, 2014, 11:50 AM ET
Add Fortune on Google for similar content.

Labels are important. A wrap dress from Diane von Furstenberg may cost you $400. A knockoff may cost $25. But with the DVF label, you get quality — a dress that will last for decades. With the knockoff, you get a dress that maybe makes it through three washings. The labels tell you what you’re getting. No surprises.

Financial products are a different animal. They are often named one thing when they are something quite different. In the late 1990s, banks and credit unions started marketing “free” checking accounts to consumers when in fact those accounts were subject to hefty fees. Overdraw your account? Thirty dollars a pop. Fall below your minimum account balance? Ante up another $10. Tens of billions in profits have been made on fees from these supposedly free accounts, paid mostly by lower- and middle-income depositors who can ill afford them.

Deceptive labeling reaped short-term profits for banks but ended up backfiring with many customers. According to a 2011 FDIC survey (the most recent available), the percentage of American households using alternative providers (i.e., check cashers, money transmitters) instead of banks for some or all of their financial needs is rising and stands at 42.9%. Many of these “under-banked” households once actually had traditional banking accounts but felt burned by high, unexpected fees.

Now banks have a chance to get it right with a popular product called the general purpose reloadable card, or GPR , more commonly known as a prepaid debit card. These cards are offered by both banks and nonbanks. The market for these cards has grown from almost zero a decade ago to $65 billion today. Prepaid cards have the virtue of simplicity. Load money on to the card, use it, reload. No need for a minimum balance. No ability usually to inadvertently overdraft and be whacked with multiple fees.

Surveys by the Pew Charitable Trusts (where I serve as a senior adviser) suggest that GPR cards are attractive to lower- and middle-income households. The average cardholder makes $30,000 a year. These surveys also show that consumers are attracted to the card because they feel it gives them control over their money. The vast majority do not want overdraft protection, linked loans, or lines of credit. Shocking, yes, but they do not want to borrow money. They want to spend only what they have.

That’s the good news. But Pew found that as the prepaid market has grown, so have the number and kinds of fees. Providers now have fees for acquiring the card, loading the card, maintaining the card, and even calling the provider to ask a question about the card. And disclosure of these fees is uneven across the industry. Fortunately, the Consumer Financial Protection Bureau (CFPB ) is moving forward with proposals for clear and uniform GPR fee disclosures. It should also limit the number of fees. (I mean really, don’t they already charge enough?) This will not only protect consumers but also promote price competition.

But better fee disclosure is not enough. The rapid growth of prepaid cards without fee-reaping features like overdraft protection shows that they can be profitable without having to gouge cash-strapped customers who overspend. A prepaid card should remain what its label suggests: a way to spend the money loaded onto the card and nothing more. Fortunately, most banks do not allow overdraft coverage on prepaid cards. The CFPB should ratify this best practice by banning overdraft protection on all prepaid cards.

Most consumers believe their money is safe when loaded on prepaid cards. Not all providers offer FDIC insurance, as it is not required. Without it, cardholders are vulnerable to losses should the card provider go bankrupt. Regulators should mandate it. If done right, prepaid cards can provide a cost-effective way for banks to responsibly and profitably serve lower-income customers and atone for their “free checking” mislabeling past.

Fortune contributor Sheila Bair is former chair of the FDIC and sits on the board of Spain’s Santander Group. The views expressed here are her own.

This story is from the April 28, 2014 issue of Fortune.

About the Author
By Sheila Bair
See full bioRight Arrow Button Icon
Add Fortune on Google for similar content.

Latest in

Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025

Most Popular

Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Fortune Secondary Logo
Rankings
  • 100 Best Companies
  • Fortune 500
  • Global 500
  • Fortune 500 Europe
  • Most Powerful Women
  • World's Most Admired Companies
  • See All Rankings
  • Lists Calendar
Sections
  • Finance
  • Fortune Crypto
  • Features
  • Leadership
  • Health
  • Commentary
  • Success
  • Retail
  • Mpw
  • Tech
  • Lifestyle
  • CEO Initiative
  • Asia
  • Politics
  • Conferences
  • Europe
  • Newsletters
  • Personal Finance
  • Environment
  • Magazine
  • Education
Customer Support
  • Frequently Asked Questions
  • Customer Service Portal
  • Privacy Policy
  • Terms Of Use
  • Single Issues For Purchase
  • International Print
Commercial Services
  • Advertising
  • Fortune Brand Studio
  • Fortune Analytics
  • Fortune Conferences
  • Business Development
  • Group Subscriptions
About Us
  • About Us
  • Press Center
  • Work At Fortune
  • Terms And Conditions
  • Site Map
  • About Us
  • Press Center
  • Work At Fortune
  • Terms And Conditions
  • Site Map
  • Facebook icon
  • Twitter icon
  • LinkedIn icon
  • Instagram icon
  • Pinterest icon

Latest in

Shipping companies will decide when the Strait of Hormuz is truly open—not the U.S. or Iran—and the latest deal is already sowing confusion
EnergyIran
Shipping companies will decide when the Strait of Hormuz is truly open—not the U.S. or Iran—and the latest deal is already sowing confusion
By Jason MaJune 20, 2026
2 hours ago
Trump threatens to charge U.S. tolls in Strait of Hormuz for ‘services rendered as the Guardian Angel to the countries of the Middle East’
EnergyDonald Trump
Trump threatens to charge U.S. tolls in Strait of Hormuz for ‘services rendered as the Guardian Angel to the countries of the Middle East’
By Kareem Chehayeb, Bassem Mroue, Munir Ahmed and The Associated PressJune 20, 2026
2 hours ago
Who needs rate cuts? Even the Fed’s new chair admits companies are easily raising capital on financial markets amid epic stock and debt binge
BankingStock
Who needs rate cuts? Even the Fed’s new chair admits companies are easily raising capital on financial markets amid epic stock and debt binge
By Jason MaJune 20, 2026
3 hours ago
t
PoliticsWhite House
Americans on Trump and Iran: 65% disapprove, just like his job (dis)approval
By Linley Sanders, Amelia Thomson-Deveaux and The Associated PressJune 20, 2026
5 hours ago
gg
PoliticsElections
‘People are tired of hearing what government can’t do’: Democratic Socialists surge nationwide
By Matt Brown and The Associated PressJune 20, 2026
5 hours ago
b
Arts & EntertainmentBarack Obama
The first 100 visitors to the Obama Presidential center got a surprise: Barack and Michelle
By Claire Savage and The Associated PressJune 20, 2026
5 hours ago

Most Popular

Jeff Bezos pledged $10 billion for climate change. With the 2030 clock ticking, his wife, Lauren Sánchez Bezos, is leading the charge to spend it
Environment
Jeff Bezos pledged $10 billion for climate change. With the 2030 clock ticking, his wife, Lauren Sánchez Bezos, is leading the charge to spend it
By Sydney LakeJune 19, 2026
1 day ago
Anne Hathaway says she was spammed with ChatGPT-written thank you notes after hiring for a recent role: ‘Nobody on that list gets that job’
Success
Anne Hathaway says she was spammed with ChatGPT-written thank you notes after hiring for a recent role: ‘Nobody on that list gets that job’
By Orianna Rosa RoyleJune 18, 2026
3 days ago
Microsoft boss Steve Ballmer publicly dismissed Chrome as a 'rounding error'—but Google’s CEO says he used the jab as fuel to win the browser-wars
Success
Microsoft boss Steve Ballmer publicly dismissed Chrome as a 'rounding error'—but Google’s CEO says he used the jab as fuel to win the browser-wars
By Preston ForeJune 17, 2026
3 days ago
The Great Recession’s missing children are finally bringing college’s financial crisis into sight. Welcome to the ‘enrollment volatility’ era
Economy
The Great Recession’s missing children are finally bringing college’s financial crisis into sight. Welcome to the ‘enrollment volatility’ era
By Tristan BoveJune 20, 2026
14 hours ago
Nvidia CEO Jensen Huang says electricians and plumbers will be needed by the hundreds of thousands in the new working world
Success
Nvidia CEO Jensen Huang says electricians and plumbers will be needed by the hundreds of thousands in the new working world
By Preston ForeJune 20, 2026
10 hours ago
The man who lived through the fall of the Soviet Union and helped wealthy Chinese move to Canada sees a familiar picture in America
Success
The man who lived through the fall of the Soviet Union and helped wealthy Chinese move to Canada sees a familiar picture in America
By Nick LichtenbergJune 17, 2026
4 days ago

© 2026 Fortune Media IP Limited. All Rights Reserved. Use of this site constitutes acceptance of our Terms of Use and Privacy Policy | CA Notice at Collection and Privacy Notice | Do Not Sell/Share My Personal Information
FORTUNE is a trademark of Fortune Media IP Limited, registered in the U.S. and other countries. FORTUNE may receive compensation for some links to products and services on this website. Offers may be subject to change without notice.