• Home
  • Latest
  • Fortune 500
  • Finance
  • Tech
  • Leadership
  • Lifestyle
  • Rankings
  • Multimedia

Trendingnow

1

Jensen Huang made his $172 billion fortune on AI chips. His family's $75 million gift to Vanderbilt argues art decides what technology is for

2

The millennial generation has split, new Fed research shows: Those over 35 are edging toward boomer-style wealth, while everyone else falls behind

3

The $39 trillion U.S. national debt isn’t as high as Japan’s and Singapore’s relative to economy size—and yet it's still worse somehow

1

Jensen Huang made his $172 billion fortune on AI chips. His family's $75 million gift to Vanderbilt argues art decides what technology is for

2

The millennial generation has split, new Fed research shows: Those over 35 are edging toward boomer-style wealth, while everyone else falls behind

3

The $39 trillion U.S. national debt isn’t as high as Japan’s and Singapore’s relative to economy size—and yet it's still worse somehow

Zimbabwe: Could it be Africa’s first cashless economy?

By
Erik Heinrich
Erik Heinrich
Down Arrow Button Icon
By
Erik Heinrich
Erik Heinrich
Down Arrow Button Icon
January 22, 2014, 3:41 PM ET
Add Fortune on Google for similar content.

Econet Wireless founder and chairman Strive Masiyiwa.

Zimbabwean telecom tycoon (and the country’s only billionaire) Strive Masiyiwa has been called a “global business influential,” a “face of New Africa,” and the “Bill Gates of Africa.” He continues to live up to the reputation with a new venture that’s as bold as they come.

The founder and chairman of Econet Wireless, Zimbabwe’s biggest wireless network operator, wants to turn the company’s mobile wallet technology, known as EcoCash, into Zimbabwe’s primary method of payment. It’s no small task: Masiyiwa essentially wants to replace printed currency with digital money, transforming his native country into Africa’s first paperless economy.

Can it be done? It’s not as far-fetched as you might think. Zimbabwe — ruled for decades by the iron-fisted dictator Robert Mugabe and, accordingly, subject to economic sanctions from the U.S. and EU — needs an alternative to cash more badly than perhaps any other country in Africa. In the late 2000s, it suffered from such mind-boggling hyperinflation — at its height in 2008, a can of Coca-Cola that cost ZIM$50 billion in the morning would cost ZIM$150 billion at the close of business on the same day — that it abandoned its own currency in 2009 in favor of currency from other, more stable countries.

MORE: Zambia’s resource problem

Today, Zimbabwe’s economy relies almost exclusively on the U.S. dollar. But the “dollarization” of its economy has created a new set of problems. The limited number of bills in circulation are old and tatty, and shopkeepers are unable to make change due to a shortage of coins. That means shoppers are forced to accept change in the form of chewing gum, cigarettes, and other small items.

Enter EcoCash. “EcoCash has been able to take advantage of this situation by providing an alternative medium of exchange from physical dollars,” says Laurence Chandy, a development specialist at the Brookings Institution in Washington. “When payments are made at stores, change can be provided in the form of an airtime top-up or mobile money.”

There’s no question that EcoCash is filling a basic consumer need in one of Africa’s poorest countries, where a great deal of the population has been excluded from the formal banking system. In a little over two years, the service has registered 31% of Zimbabwe’s adult population, a group responsible for more than $200 million in transactions per month — that’s about 22% of the country’s GDP — using their mobile phones.

For Econet, the program is a way for it to diversify its portfolio away from its core voice and data business, where revenue growth has been weak. With an early success on its hands, Econet is staking much of its future growth in Zimbabwe — and other African countries in which it does business including Nigeria, South Africa, and Botswana — on non-voice revenues that come from programs like EcoCash.

MORE: Bringing financial inclusion to the Horn of Africa

“EcoCash is a strategic response to a strategic challenge,” says Darlington Mandivenga, CEO of Econet Services, a subsidiary tasked with expanding the company’s nontraditional revenue streams, including microinsurance and microfinance. “What is happening in the telecoms industry is that revenues are stagnant, if not on the decline, with [average revenue per user] under pressure for various reasons such as competition and market saturation.”

To help EcoCash become Zimbabwe’s dominant payment system for retail transactions, Econet has embarked on an aggressive merchant acquisition campaign. It is sacrificing short-term profitability by paying out 80% of revenue in agent commissions to build a strong and dedicated network.

At the same time, the company is using bank-grade technology to fast-track interoperability with Zimbabwe’s major financial institutions and make it easier to deploy new mobile services. One of those services is Ecosave, which allows otherwise “unbanked” people to safely put away money for emergencies. In two weeks, the tool prompted an influx of 500,000 new account openings, turning Econet subsidiary Steward Bank into the country’s largest bank by number of accounts.

“The vast majority of the population is unbanked and trapped in cash,” says Kathleen McGowan, senior policy advisor with the Washington-based U.S. Agency for International Development. “Businesses and service providers were without the critical market infrastructure required to create fee-for-service business models and develop financial products designed to help the poor withstand potentially ruinous financial shocks such as crop destruction.”

MORE: How mobile will transform Internet access

If successful, could Zimbabwe’s EcoCash overtake Kenya’s M-Pesa — which, with a four-year head start has signed up two-thirds of the adult population in that country — as the world’s gold standard for wireless financial services? It’s unclear. “Rather than a universal model, EcoCash is specific to Zimbabwe,” says Michael Fuchs, a finance and development specialist who spent years in Africa working for the World Bank. “It represents a market solution to managing demand for cash balances due to dollarization.”

USAID’s McGowan was also unconvinced. “Fully replacing cash is highly aspirational,” she says, “and hasn’t been achieved even by countries like Singapore and Malaysia, which have pursued national strategies for several years.”

Nonetheless, EcoCash must continue to build confidence in its digital payment system. “Customers need to be assured that money stored on their phones electronically is truly liquid and will retain its value,” says Brookings’ Chandy. “If customers get spooked, they may intuitively run back to physical cash.”

About the Author
By Erik Heinrich
See full bioRight Arrow Button Icon
Add Fortune on Google for similar content.

Latest in

Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025

Most Popular

Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Fortune Secondary Logo
Rankings
  • 100 Best Companies
  • Fortune 500
  • Global 500
  • Fortune 500 Europe
  • Most Powerful Women
  • World's Most Admired Companies
  • See All Rankings
  • Lists Calendar
Sections
  • Finance
  • Fortune Crypto
  • Features
  • Leadership
  • Health
  • Commentary
  • Success
  • Retail
  • Mpw
  • Tech
  • Lifestyle
  • CEO Initiative
  • Asia
  • Politics
  • Conferences
  • Europe
  • Newsletters
  • Personal Finance
  • Environment
  • Magazine
  • Education
Customer Support
  • Frequently Asked Questions
  • Customer Service Portal
  • Privacy Policy
  • Terms Of Use
  • Single Issues For Purchase
  • International Print
Commercial Services
  • Advertising
  • Fortune Brand Studio
  • Fortune Analytics
  • Fortune Conferences
  • Business Development
  • Group Subscriptions
About Us
  • About Us
  • Press Center
  • Work At Fortune
  • Terms And Conditions
  • Site Map
  • About Us
  • Press Center
  • Work At Fortune
  • Terms And Conditions
  • Site Map
  • Facebook icon
  • Twitter icon
  • LinkedIn icon
  • Instagram icon
  • TikTok icon
  • YouTube icon

Latest in

Peloton Tread Review (2026): Our Experience
HealthDietary Supplements
Peloton Tread Review (2026): Our Experience
By Christina SnyderJuly 24, 2026
59 minutes ago
The Best Spermidine Supplements (2026): Expert Tested
HealthDietary Supplements
The Best Spermidine Supplements (2026): Expert Tested
By Emily PharesJuly 24, 2026
1 hour ago
This CEO once bought a bankrupt furniture company for $80,000. At 95, he’s now given away millions
Successphilanthropy
This CEO once bought a bankrupt furniture company for $80,000. At 95, he’s now given away millions
By Sydney LakeJuly 24, 2026
1 hour ago
WPP’s sweeping restructure could save £500 million—the bigger challenge might be winning over workers 
C-SuiteWPP
WPP’s sweeping restructure could save £500 million—the bigger challenge might be winning over workers 
By Sam BirchallJuly 24, 2026
1 hour ago
EU says TikTok failed to shield minors’ accounts from adults, exposing kids to predators
CybersecurityTikTok
EU says TikTok failed to shield minors’ accounts from adults, exposing kids to predators
By Sam McNeil and The Associated PressJuly 24, 2026
2 hours ago
Brazil uses ‘gold fingerprinting’ to fight illegal mining in the Amazon
EnvironmentScience
Brazil uses ‘gold fingerprinting’ to fight illegal mining in the Amazon
By Gabriela Sa Pessoa and The Associated PressJuly 24, 2026
2 hours ago

Most Popular

Jensen Huang made his $172 billion fortune on AI chips. His family's $75 million gift to Vanderbilt argues art decides what technology is for
Big Tech
Jensen Huang made his $172 billion fortune on AI chips. His family's $75 million gift to Vanderbilt argues art decides what technology is for
By Sydney LakeJuly 23, 2026
1 day ago
The millennial generation has split, new Fed research shows: Those over 35 are edging toward boomer-style wealth, while everyone else falls behind
Real Estate
The millennial generation has split, new Fed research shows: Those over 35 are edging toward boomer-style wealth, while everyone else falls behind
By Nick LichtenbergJuly 22, 2026
2 days ago
The $39 trillion U.S. national debt isn’t as high as Japan’s and Singapore’s relative to economy size—and yet it's still worse somehow
Economy
The $39 trillion U.S. national debt isn’t as high as Japan’s and Singapore’s relative to economy size—and yet it's still worse somehow
By Sasha RogelbergJuly 23, 2026
1 day ago
'The demographic dividend of the last 40 years is ending': J.P. Morgan says the world is running out of the two things that kept interest rates down
Economy
'The demographic dividend of the last 40 years is ending': J.P. Morgan says the world is running out of the two things that kept interest rates down
By Eleanor PringleJuly 24, 2026
9 hours ago
Spain lifted the World Cup, but the IRS still gets a cut of its $50 million pay day as players, coaches and refs all face complex U.S. “jock taxes”
Personal Finance
Spain lifted the World Cup, but the IRS still gets a cut of its $50 million pay day as players, coaches and refs all face complex U.S. “jock taxes”
By Joshua HongJuly 23, 2026
1 day ago
Current price of oil as of July 23, 2026
Personal Finance
Current price of oil as of July 23, 2026
By Joseph HostetlerJuly 23, 2026
1 day ago

© 2026 Fortune Media IP Limited. All Rights Reserved. Use of this site constitutes acceptance of our Terms of Use and Privacy Policy | CA Notice at Collection and Privacy Notice | Do Not Sell/Share My Personal Information
FORTUNE is a trademark of Fortune Media IP Limited, registered in the U.S. and other countries. FORTUNE may receive compensation for some links to products and services on this website. Offers may be subject to change without notice.