• Home
  • Latest
  • Fortune 500
  • Finance
  • Tech
  • Leadership
  • Lifestyle
  • Rankings
  • Multimedia

Trendingnow

1

Despite a $500 million net worth, Shaq just finished his fourth degree. He warns graduates: 'Your character will take you further than your resume'

2

Bolt CEO says he let go of his entire HR team for creating problems that didn’t exist: ‘Those problems disappeared when I let them go’ 

3

Jeff Bezos wants the bottom half of earners to pay zero income tax—he says nurses making just $75K should save $12K a year

1

Despite a $500 million net worth, Shaq just finished his fourth degree. He warns graduates: 'Your character will take you further than your resume'

2

Bolt CEO says he let go of his entire HR team for creating problems that didn’t exist: ‘Those problems disappeared when I let them go’ 

3

Jeff Bezos wants the bottom half of earners to pay zero income tax—he says nurses making just $75K should save $12K a year
Mitt Romney

A little advice for candidate Romney: Let Mitt be Mitt

By
Jack Welch
Jack Welch
and
Suzy Welch
Suzy Welch
Down Arrow Button Icon
By
Jack Welch
Jack Welch
and
Suzy Welch
Suzy Welch
Down Arrow Button Icon
March 21, 2012, 5:00 AM ET

The Republican front-runner is a guy who knows how to connect with people. So why doesn’t he?



If one word sums up the results of the Republican primaries, it’s got to be “Huh?”

Or taken out of shorthand: “Why is it that Mitt Romney — a candidate with mountains of credentials, a boatload of cash, and six years of planning — loses where he should win and only squeaks by where he should clobber, all while Rick Santorum, a long shot if there ever was one, goes around capturing hearts and votes?

Not that there aren’t plenty of answers to this question. Quite the opposite. Everyone in the pundit-sphere, it appears, agrees in one form or another that Romney’s problem is about connecting with people. He just doesn’t seem, as the nattering goes, very authentic. True, authenticity alone doesn’t make you a leader, but you sure can’t be a leader for very long without it. The reason’s simple. Authenticity makes people like you, trust you — and follow you.

Surely Mitt Romney, who’s been running organizations for decades, knows that in his bones. And in fact, people who know him well often speak of how Romney has always been a what-you-see-is-what-you-get kind of guy. Smart, candid, self-deprecating, and, well, just sort of hilariously square.

But where is that guy now? Probably running scared. Scared of turning off any given constituency that might put him over the finish line. What an irony — and what a mistake. When it comes to leadership, guarded behavior may minimize the ire of your enemies, but it doesn’t energize anyone either.

That’s why, like every leader, Romney needs to let go of the fear of offending people and embrace his authentic side. Mitt needs to let Mitt be Mitt. And so, in a nod to the social media phenomenon, albeit with a slightly different name, we offer a short list of “Stuff Authentic People Say.”

First, to quote the great philosopher Popeye, you often hear authentic people give you some version of “I yam what I yam, and that’s all what I yam.” You know what we mean. Authentic people are deeply comfortable with themselves; they acknowledge without phoniness where they’ve come from and who they’ve become, both the good and the not so good, through life’s accidents and their own hard work and ambition. Consider, for example, none less than Oprah, who rose to prominence not by hiding her painful past but by sharing it. And then, once famous, continuing to lay her humanity bare on a daily basis.

Second, authentic people say “I love” a lot, as in “I love March Madness!” You name it, they’re emoting about it. By the same token, authentic people also tend to throw around “I hate” quite a bit, as in “I hate people who don’t talk at meetings.” Who knows why they’re so passionate? Maybe being candid gives you self-confidence — you’re not hiding anything — and that self-confidence allows you to be exuberant about your beliefs, values, and opinions. But that’s just a theory. All we know is what we’ve observed forever. When it comes to love and hate, authentic people go big.

Third, authentic people aren’t afraid to say, “I’ve screwed up, and I’ve been down, and it was awful.” Authentic people actually seem to relish describing mistakes in gritty detail. Talking about the AOL-Time Warner (AOL) (TWX) deal, Ted Turner once said, “It had to be one of the biggest business mistakes ever made. We went into it half-cocked and unprepared. And a lot of people were wiped out because of it, including me.”

It’s important to note that in the next breath, Turner talked about how he regained his stature and fortune. The grind and the sweat of coming back — they’re also part of the authentic person’s narrative. Without doubt, Romney is not the first leader to have sublimated his true self. But in this life, it’s never too late to reclaim your authenticity.

This story is from the April 9, 2012 issue of Fortune.

About the Authors
By Jack Welch
See full bioRight Arrow Button Icon
By Suzy Welch
See full bioRight Arrow Button Icon

Latest in Management

Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025

Most Popular

Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Fortune Secondary Logo
Rankings
  • 100 Best Companies
  • Fortune 500
  • Global 500
  • Fortune 500 Europe
  • Most Powerful Women
  • World's Most Admired Companies
  • See All Rankings
  • Lists Calendar
Sections
  • Finance
  • Fortune Crypto
  • Features
  • Leadership
  • Health
  • Commentary
  • Success
  • Retail
  • Mpw
  • Tech
  • Lifestyle
  • CEO Initiative
  • Asia
  • Politics
  • Conferences
  • Europe
  • Newsletters
  • Personal Finance
  • Environment
  • Magazine
  • Education
Customer Support
  • Frequently Asked Questions
  • Customer Service Portal
  • Privacy Policy
  • Terms Of Use
  • Single Issues For Purchase
  • International Print
Commercial Services
  • Advertising
  • Fortune Brand Studio
  • Fortune Analytics
  • Fortune Conferences
  • Business Development
  • Group Subscriptions
About Us
  • About Us
  • Press Center
  • Work At Fortune
  • Terms And Conditions
  • Site Map
  • About Us
  • Press Center
  • Work At Fortune
  • Terms And Conditions
  • Site Map
  • Facebook icon
  • Twitter icon
  • LinkedIn icon
  • Instagram icon
  • Pinterest icon

Most Popular

Despite a $500 million net worth, Shaq just finished his fourth degree. He warns graduates: 'Your character will take you further than your resume'
Success
Despite a $500 million net worth, Shaq just finished his fourth degree. He warns graduates: 'Your character will take you further than your resume'
By Preston ForeMay 20, 2026
1 day ago
Bolt CEO says he let go of his entire HR team for creating problems that didn’t exist: ‘Those problems disappeared when I let them go’ 
Workplace Culture
Bolt CEO says he let go of his entire HR team for creating problems that didn’t exist: ‘Those problems disappeared when I let them go’ 
By Preston ForeMay 19, 2026
2 days ago
Jeff Bezos wants the bottom half of earners to pay zero income tax—he says nurses making just $75K should save $12K a year
Success
Jeff Bezos wants the bottom half of earners to pay zero income tax—he says nurses making just $75K should save $12K a year
By Preston ForeMay 21, 2026
10 hours ago
Pay transparency is exposing a bigger problem: Most companies can't explain why they pay what they pay
Workplace Culture
Pay transparency is exposing a bigger problem: Most companies can't explain why they pay what they pay
By Sydney LakeMay 20, 2026
1 day ago
Meet a 21-year-old community college student who's going to China as the first American woman welder in the trades Olympics
Future of Work
Meet a 21-year-old community college student who's going to China as the first American woman welder in the trades Olympics
By Mike Householder and The Associated PressMay 17, 2026
4 days ago
A 'proudly autistic' workplace expert says putting neurodivergent employees in a typical office is like dropping a polar bear in Austin, Texas
Conferences
A 'proudly autistic' workplace expert says putting neurodivergent employees in a typical office is like dropping a polar bear in Austin, Texas
By Tristan BoveMay 20, 2026
1 day ago

© 2026 Fortune Media IP Limited. All Rights Reserved. Use of this site constitutes acceptance of our Terms of Use and Privacy Policy | CA Notice at Collection and Privacy Notice | Do Not Sell/Share My Personal Information
FORTUNE is a trademark of Fortune Media IP Limited, registered in the U.S. and other countries. FORTUNE may receive compensation for some links to products and services on this website. Offers may be subject to change without notice.