• Home
  • Latest
  • Fortune 500
  • Finance
  • Tech
  • Leadership
  • Lifestyle
  • Rankings
  • Multimedia

Trendingnow

1

Gen Z fled San Francisco for Texas and Florida. Now they’re turning ‘welcomer cities’ into the next big tech towns

2

Melinda French Gates' advice to new IPO millionaires: 'Give half your money away'

3

Trump expects to sign a deal with Iran on Sunday, but Tehran may want to avoid giving him a gift on his birthday

1

Gen Z fled San Francisco for Texas and Florida. Now they’re turning ‘welcomer cities’ into the next big tech towns

2

Melinda French Gates' advice to new IPO millionaires: 'Give half your money away'

3

Trump expects to sign a deal with Iran on Sunday, but Tehran may want to avoid giving him a gift on his birthday

The PR power behind HP’s board of directors

By
Patricia Sellers
Patricia Sellers
Down Arrow Button Icon
By
Patricia Sellers
Patricia Sellers
Down Arrow Button Icon
August 17, 2010, 4:42 PM ET

While perplexities proliferate around Hewlett-Packard’s ouster of CEO Mark Hurd, here is one answerable question in the corporate soap opera: What is APCO Worldwide?

It was PR strategists at APCO who helped the HP board decide how to handle sexual harassment charges against Hurd. Kent Jarrell, an APCO senior vice president who heads the firm’s litigation communication practice, presented a mock newspaper article that illustrated the potential damage to HP’s reputation if the board didn’t nip the imbroglio in the bud.



Photo Credit: APCO Worldwide

“Funny, it takes a sex scandal,” says APCO CEO Margery Kraus about the new curiosity about her firm. Most of the interest hasn’t been in APCO per se, she notes, but rather “in the fact that no one has heard of us.”

APCO may be the biggest consulting firm that no one has heard of. Kraus founded the business 26 years ago as a business development and public affairs affiliate of law firm Arnold & Porter. Today she has 500 employees serving clients such as Microsoft , Dow Corning, and World Wrestling Entertainment in 20 countries.

“We’ve never been a showy group of people,” says Kraus, 64, who is renowned in her own circle. Her peers elected her 2010 chairman of the Council of PR Firms. But she has never flogged her own story. In 1991, when she wanted to expand and diversify beyond the law firm, Kraus arranged a sale of APCO to Grey Global. She built APCO to $50 million in annual revenues by 2004, when she convinced Grey Global chief Ed Meyer to let her lead a management buyout. Since then, she says, APCO has doubled its annual revenues, sans acquisitions.

Global assignments from a broad range of clients–the UPS Foundation (APCO’s oldest client), Freddie Mac, Pfizer , to name a few—helped spur the rapid expansion, as has Jarrell’s litigation work. He advised Merck on its Vioxx lawsuits, WorldCom on its bankruptcy restructuring, and Ford when its Explorer SUVs with Firestone tires were blamed for crashes. A former broadcast journalist at CBS , he is a PR man with a reporter sensibility — known for telling clients to “think like a journalist” while presenting mock stories or dummy TV reports to show how the press might treat their crisis.

Jarrell declined to talk to Fortune about HP, which has been an APCO client for at least a couple of years. Kraus wouldn’t talk about HP either. Last week, when everyone was buzzing about the Mark Hurd and Jodie Fisher, the freelance marketer who accused him of sexual harassment (he settled before the board ditched him), Kraus didn’t talk at all. She couldn’t — because she had laryngitis.

Straining her voice to chat with Fortune (“You’re the only press I’ve talked to,” she rasped), Kraus insisted that the stress of the HP saga didn’t bring on her throat troubles. She blames her husband of 44 years, lawyer Steve Kraus, for passing on a bug. In fact, HP was not the chief drama in Kraus’ summer. First her daughter-in-law was diagnosed with cancer. Then her two-year-old granddaughter almost died from encephalitis. When Kraus’s stepmother died, Kraus decided to move her 90-year-old dad into her home. Meanwhile, Kraus had major foot surgery — and finally got the cast off last week. As she says, “Stress is relative.”

About the Author
By Patricia Sellers
See full bioRight Arrow Button Icon

Latest in

Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025

Most Popular

Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Fortune Secondary Logo
Rankings
  • 100 Best Companies
  • Fortune 500
  • Global 500
  • Fortune 500 Europe
  • Most Powerful Women
  • World's Most Admired Companies
  • See All Rankings
  • Lists Calendar
Sections
  • Finance
  • Fortune Crypto
  • Features
  • Leadership
  • Health
  • Commentary
  • Success
  • Retail
  • Mpw
  • Tech
  • Lifestyle
  • CEO Initiative
  • Asia
  • Politics
  • Conferences
  • Europe
  • Newsletters
  • Personal Finance
  • Environment
  • Magazine
  • Education
Customer Support
  • Frequently Asked Questions
  • Customer Service Portal
  • Privacy Policy
  • Terms Of Use
  • Single Issues For Purchase
  • International Print
Commercial Services
  • Advertising
  • Fortune Brand Studio
  • Fortune Analytics
  • Fortune Conferences
  • Business Development
  • Group Subscriptions
About Us
  • About Us
  • Press Center
  • Work At Fortune
  • Terms And Conditions
  • Site Map
  • About Us
  • Press Center
  • Work At Fortune
  • Terms And Conditions
  • Site Map
  • Facebook icon
  • Twitter icon
  • LinkedIn icon
  • Instagram icon
  • Pinterest icon

Latest in

Iran pushes differing versions of deal as U.S. sticks to timeline
PoliticsIran
Iran pushes differing versions of deal as U.S. sticks to timeline
By Salma El Wardany, Arsalan Shahla and BloombergJune 14, 2026
9 minutes ago
Canadian Prime Minister Mark Carney warns U.S. restrictions on new Anthropic AI models show danger of relying too much on American providers
AICanada
Canadian Prime Minister Mark Carney warns U.S. restrictions on new Anthropic AI models show danger of relying too much on American providers
By Rob Gillies, Jason Ma and The Associated PressJune 14, 2026
20 minutes ago
Iran proved it can close the Strait of Hormuz, but the U.S. is advertising very loudly that the world’s top superpower can at least punch open a hole
EnergyIran
Iran proved it can close the Strait of Hormuz, but the U.S. is advertising very loudly that the world’s top superpower can at least punch open a hole
By Jason MaJune 14, 2026
1 hour ago
Trump warns Israel and Iran not to ‘blow it’ after new strikes threaten ceasefire deal that he says will bring  peace to Lebanon
Middle EastIran
Trump warns Israel and Iran not to ‘blow it’ after new strikes threaten ceasefire deal that he says will bring peace to Lebanon
By Julia Frankel, Abby Sewell, Munir Ahmed, Samy Magdy and The Associated PressJune 14, 2026
3 hours ago
SpaceX surge further boosts Saudi billionaire prince’s fortune
InvestingSaudi Arabia
SpaceX surge further boosts Saudi billionaire prince’s fortune
By Adveith Nair and BloombergJune 14, 2026
4 hours ago
Wall Street is gaining access to new catastrophe models to help predict wars
BankingWar
Wall Street is gaining access to new catastrophe models to help predict wars
By Gautam Naik and BloombergJune 14, 2026
4 hours ago

Most Popular

Gen Z fled San Francisco for Texas and Florida. Now they’re turning ‘welcomer cities’ into the next big tech towns
Real Estate
Gen Z fled San Francisco for Texas and Florida. Now they’re turning ‘welcomer cities’ into the next big tech towns
By Sydney LakeJune 13, 2026
1 day ago
Melinda French Gates' advice to new IPO millionaires: 'Give half your money away'
Startups & Venture
Melinda French Gates' advice to new IPO millionaires: 'Give half your money away'
By Emma HinchliffeJune 13, 2026
1 day ago
Trump expects to sign a deal with Iran on Sunday, but Tehran may want to avoid giving him a gift on his birthday
Middle East
Trump expects to sign a deal with Iran on Sunday, but Tehran may want to avoid giving him a gift on his birthday
By Jason MaJune 13, 2026
23 hours ago
'It's not a jailbreak' — Research leading to U.S. export restrictions on top Anthropic models was for defense, cybersecurity CEO says
AI
'It's not a jailbreak' — Research leading to U.S. export restrictions on top Anthropic models was for defense, cybersecurity CEO says
By Jason MaJune 13, 2026
1 day ago
CEO of $20 billion AI firm Perplexity says the secret to success is ‘sleeping with that fear’ that your competitor will steal your idea
Success
CEO of $20 billion AI firm Perplexity says the secret to success is ‘sleeping with that fear’ that your competitor will steal your idea
By Preston ForeJune 13, 2026
1 day ago
SpaceX CFO Bret Johnsen quietly engineered its historic IPO and became an overnight billionaire
C-Suite
SpaceX CFO Bret Johnsen quietly engineered its historic IPO and became an overnight billionaire
By Sasha RogelbergJune 13, 2026
1 day ago

© 2026 Fortune Media IP Limited. All Rights Reserved. Use of this site constitutes acceptance of our Terms of Use and Privacy Policy | CA Notice at Collection and Privacy Notice | Do Not Sell/Share My Personal Information
FORTUNE is a trademark of Fortune Media IP Limited, registered in the U.S. and other countries. FORTUNE may receive compensation for some links to products and services on this website. Offers may be subject to change without notice.