• Home
  • Latest
  • Fortune 500
  • Finance
  • Tech
  • Leadership
  • Lifestyle
  • Rankings
  • Multimedia

Trendingnow

1

Millennials say they’ll refuse to care for aging boomer parents—but they’ll be forced to as their inheritance shrinks to 40 cents on the dollar

2

The rise of 'conspicuous waiting': The 19th-century economic theory that explains why Gen Z posts their place in line

3

Jensen Huang says ‘a lot’ of six-figure jobs in plumbing and construction will soon be unlocked because someone needs to build new AI centers

1

Millennials say they’ll refuse to care for aging boomer parents—but they’ll be forced to as their inheritance shrinks to 40 cents on the dollar

2

The rise of 'conspicuous waiting': The 19th-century economic theory that explains why Gen Z posts their place in line

3

Jensen Huang says ‘a lot’ of six-figure jobs in plumbing and construction will soon be unlocked because someone needs to build new AI centers

The PR power behind HP’s board of directors

By
Patricia Sellers
Patricia Sellers
Down Arrow Button Icon
By
Patricia Sellers
Patricia Sellers
Down Arrow Button Icon
August 17, 2010, 4:42 PM ET
Add Fortune on Google for similar content.

While perplexities proliferate around Hewlett-Packard’s ouster of CEO Mark Hurd, here is one answerable question in the corporate soap opera: What is APCO Worldwide?

It was PR strategists at APCO who helped the HP board decide how to handle sexual harassment charges against Hurd. Kent Jarrell, an APCO senior vice president who heads the firm’s litigation communication practice, presented a mock newspaper article that illustrated the potential damage to HP’s reputation if the board didn’t nip the imbroglio in the bud.



Photo Credit: APCO Worldwide

“Funny, it takes a sex scandal,” says APCO CEO Margery Kraus about the new curiosity about her firm. Most of the interest hasn’t been in APCO per se, she notes, but rather “in the fact that no one has heard of us.”

APCO may be the biggest consulting firm that no one has heard of. Kraus founded the business 26 years ago as a business development and public affairs affiliate of law firm Arnold & Porter. Today she has 500 employees serving clients such as Microsoft , Dow Corning, and World Wrestling Entertainment in 20 countries.

“We’ve never been a showy group of people,” says Kraus, 64, who is renowned in her own circle. Her peers elected her 2010 chairman of the Council of PR Firms. But she has never flogged her own story. In 1991, when she wanted to expand and diversify beyond the law firm, Kraus arranged a sale of APCO to Grey Global. She built APCO to $50 million in annual revenues by 2004, when she convinced Grey Global chief Ed Meyer to let her lead a management buyout. Since then, she says, APCO has doubled its annual revenues, sans acquisitions.

Global assignments from a broad range of clients–the UPS Foundation (APCO’s oldest client), Freddie Mac, Pfizer , to name a few—helped spur the rapid expansion, as has Jarrell’s litigation work. He advised Merck on its Vioxx lawsuits, WorldCom on its bankruptcy restructuring, and Ford when its Explorer SUVs with Firestone tires were blamed for crashes. A former broadcast journalist at CBS , he is a PR man with a reporter sensibility — known for telling clients to “think like a journalist” while presenting mock stories or dummy TV reports to show how the press might treat their crisis.

Jarrell declined to talk to Fortune about HP, which has been an APCO client for at least a couple of years. Kraus wouldn’t talk about HP either. Last week, when everyone was buzzing about the Mark Hurd and Jodie Fisher, the freelance marketer who accused him of sexual harassment (he settled before the board ditched him), Kraus didn’t talk at all. She couldn’t — because she had laryngitis.

Straining her voice to chat with Fortune (“You’re the only press I’ve talked to,” she rasped), Kraus insisted that the stress of the HP saga didn’t bring on her throat troubles. She blames her husband of 44 years, lawyer Steve Kraus, for passing on a bug. In fact, HP was not the chief drama in Kraus’ summer. First her daughter-in-law was diagnosed with cancer. Then her two-year-old granddaughter almost died from encephalitis. When Kraus’s stepmother died, Kraus decided to move her 90-year-old dad into her home. Meanwhile, Kraus had major foot surgery — and finally got the cast off last week. As she says, “Stress is relative.”

About the Author
By Patricia Sellers
See full bioRight Arrow Button Icon
Add Fortune on Google for similar content.

Latest in

Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025

Most Popular

Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Fortune Secondary Logo
Rankings
  • 100 Best Companies
  • Fortune 500
  • Global 500
  • Fortune 500 Europe
  • Most Powerful Women
  • World's Most Admired Companies
  • See All Rankings
  • Lists Calendar
Sections
  • Finance
  • Fortune Crypto
  • Features
  • Leadership
  • Health
  • Commentary
  • Success
  • Retail
  • Mpw
  • Tech
  • Lifestyle
  • CEO Initiative
  • Asia
  • Politics
  • Conferences
  • Europe
  • Newsletters
  • Personal Finance
  • Environment
  • Magazine
  • Education
Customer Support
  • Frequently Asked Questions
  • Customer Service Portal
  • Privacy Policy
  • Terms Of Use
  • Single Issues For Purchase
  • International Print
Commercial Services
  • Advertising
  • Fortune Brand Studio
  • Fortune Analytics
  • Fortune Conferences
  • Business Development
  • Group Subscriptions
About Us
  • About Us
  • Press Center
  • Work At Fortune
  • Terms And Conditions
  • Site Map
  • About Us
  • Press Center
  • Work At Fortune
  • Terms And Conditions
  • Site Map
  • Facebook icon
  • Twitter icon
  • LinkedIn icon
  • Instagram icon
  • TikTok icon
  • YouTube icon

Latest in

Elon Musk’s fortune slumps to pre-SpaceX IPO levels after rout
Big TechWealth
Elon Musk’s fortune slumps to pre-SpaceX IPO levels after rout
By Tom Maloney and BloombergAugust 1, 2026
3 hours ago
Exxon, Chevron warn fuel prices to endure as war knocks refining
Energyfuel
Exxon, Chevron warn fuel prices to endure as war knocks refining
By Kevin Crowley and BloombergAugust 1, 2026
3 hours ago
Bessent joins Japan to help reverse months of yen losses
EconomyCurrency
Bessent joins Japan to help reverse months of yen losses
By Shintaro Inkyo, Masahiro Hidaka and BloombergAugust 1, 2026
3 hours ago
A dead SpaceX rocket that’s been adrift for over a year is about to slam into the moon, carving out a new crater with the equivalent of 3 tons of TNT
Innovationspace
A dead SpaceX rocket that’s been adrift for over a year is about to slam into the moon, carving out a new crater with the equivalent of 3 tons of TNT
By Marcia Dunn and The Associated PressAugust 1, 2026
4 hours ago
After Trump threatens more strikes on Iran, Kuwait and Hormuz shipping face new attacks, while Israel hits Gaza despite Hamas pledge to disarm
PoliticsIran
After Trump threatens more strikes on Iran, Kuwait and Hormuz shipping face new attacks, while Israel hits Gaza despite Hamas pledge to disarm
By Samy Magdy, Aamer Madhani and The Associated PressAugust 1, 2026
4 hours ago
A loneliness epidemic is creating a new type of third space: the one built around curiosity
SuccessSocial Media
A loneliness epidemic is creating a new type of third space: the one built around curiosity
By Tatiana SatauaAugust 1, 2026
5 hours ago

Most Popular

Millennials say they’ll refuse to care for aging boomer parents—but they’ll be forced to as their inheritance shrinks to 40 cents on the dollar
Personal Finance
Millennials say they’ll refuse to care for aging boomer parents—but they’ll be forced to as their inheritance shrinks to 40 cents on the dollar
By Nick LichtenbergJuly 31, 2026
1 day ago
The rise of 'conspicuous waiting': The 19th-century economic theory that explains why Gen Z posts their place in line
Retail
The rise of 'conspicuous waiting': The 19th-century economic theory that explains why Gen Z posts their place in line
By Tatiana SatauaJuly 31, 2026
1 day ago
Jensen Huang says ‘a lot’ of six-figure jobs in plumbing and construction will soon be unlocked because someone needs to build new AI centers
Success
Jensen Huang says ‘a lot’ of six-figure jobs in plumbing and construction will soon be unlocked because someone needs to build new AI centers
By Preston ForeAugust 1, 2026
5 hours ago
'Retiring backwards': How cold economic reality forced Gen X into something like the reverse of baby boomers' golden years
Success
'Retiring backwards': How cold economic reality forced Gen X into something like the reverse of baby boomers' golden years
By Nick LichtenbergJuly 31, 2026
1 day ago
Jensen Huang says this is the greatest time in history to start a business—and his advice is to stop overthinking it: 'How hard can it be?’
Success
Jensen Huang says this is the greatest time in history to start a business—and his advice is to stop overthinking it: 'How hard can it be?’
By Preston ForeJuly 31, 2026
1 day ago
Tim Cook signed off on his final Apple earnings call with a warning about a ‘100-year flood’ in memory chip pricing
Big Tech
Tim Cook signed off on his final Apple earnings call with a warning about a ‘100-year flood’ in memory chip pricing
By Alexei OreskovicJuly 30, 2026
2 days ago

© 2026 Fortune Media IP Limited. All Rights Reserved. Use of this site constitutes acceptance of our Terms of Use and Privacy Policy | CA Notice at Collection and Privacy Notice | Do Not Sell/Share My Personal Information
FORTUNE is a trademark of Fortune Media IP Limited, registered in the U.S. and other countries. FORTUNE may receive compensation for some links to products and services on this website. Offers may be subject to change without notice.