“Act like you own it. The difference between founders and corporate executives is engagement. Founders are engaged in the business—emotionally connected to that brand or that product in a way that you don’t see anywhere else.”
— Former Starbucks CEO Jim Donald, who has worked for founders Sam Walton at Wal-Mart and Joe Albertson at Albertsons supermarkets. Howard Schultz, who built Starbucks (SBUX) from a tiny chain, replaced Donald as CEO this past January.