• Home
  • Latest
  • Fortune 500
  • Finance
  • Tech
  • Leadership
  • Lifestyle
  • Rankings
  • Multimedia
Data Security

Here’s How to Protect Your Data Privacy When You Sell or Recycle Smartphones and Computers

By
Alyssa Newcomb
Alyssa Newcomb
Down Arrow Button Icon
By
Alyssa Newcomb
Alyssa Newcomb
Down Arrow Button Icon
March 19, 2019, 5:44 PM ET

When it comes to data privacy, there’s more to security than changing passwords and encryption. You’re at risk if you do good by recycling computers and smartphones too. Research from security company Rapid7 shows that tech sold in secondhand shops are filled with the previous owners’ personal data, according to new research from security company Rapid7.

Over the course of six months, Josh Frantz, a researcher at Rapid7, purchased old electronics from businesses that sell refurbished computers, or accept donations, and promise to wipe the devices before they are sold. He spent $650. His haul included 41 computers, 27 pieces of removable media, which included flash drives and memory cards, 11 hard disks, and six cell phones.

What he found was the equivalent of people serving up their data on a digital silver platter. Frantz retrieved more than 366,000 files, which included documents and images. Perhaps most troubling was the load of personal information he was able to access. He found 41 social security numbers, 19 credit card numbers, six driver’s license numbers and two passport numbers.

“Whenever I brought a computer back, I booted it up to see whether it was bootable and whether it required a password to log in. I wrote a script in PowerShell that would run through and index all the images, documents, saved emails, and conversation histories through instant messengers. It would then zip it up nice and organized on the desktop, and I would pull it off with a USB drive,” he wrote in a blog post.

While many businesses promise to wipe donated old electronics, Frantz said the best way to prevent your data from leaking to potential thieves is to clean any device as best as you can before handing it over to a recycling program or a re-seller.

Performing a factory reset sometimes isn’t enough to keep experienced hackers from finding old data. Frantz shared a guide to how to wipe an Android device, which involves first using an app to encrypt your data before performing a factory reset. An iPhone or iPad can be reset by going to settings > general > reset > erase all content and settings.

And if you are planning to recycle your old computer, Frantz recommends a few different methods for destroying it, including a drill, hammer, or setting it on fire, as long as there aren’t any toxic byproducts.

“If you’re worried about your data ending up in the wrong person’s hands, destroy the data,” he said. “If you wish to do a good deed and donate your technology so others can benefit, make sure it’s at least wiped to an acceptable standard. Even if you get it in writing that your data will be erased, there’s no good way to know whether that’s actually true unless you perform the wipe yourself.”

About the Author
By Alyssa Newcomb
See full bioRight Arrow Button Icon

Latest in

Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025

Most Popular

Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Rankings
  • 100 Best Companies
  • Fortune 500
  • Global 500
  • Fortune 500 Europe
  • Most Powerful Women
  • Future 50
  • World’s Most Admired Companies
  • See All Rankings
Sections
  • Finance
  • Leadership
  • Success
  • Tech
  • Asia
  • Europe
  • Environment
  • Fortune Crypto
  • Health
  • Retail
  • Lifestyle
  • Politics
  • Newsletters
  • Magazine
  • Features
  • Commentary
  • Mpw
  • CEO Initiative
  • Conferences
  • Personal Finance
  • Education
Customer Support
  • Frequently Asked Questions
  • Customer Service Portal
  • Privacy Policy
  • Terms Of Use
  • Single Issues For Purchase
  • International Print
Commercial Services
  • Advertising
  • Fortune Brand Studio
  • Fortune Analytics
  • Fortune Conferences
  • Business Development
About Us
  • About Us
  • Editorial Calendar
  • Press Center
  • Work At Fortune
  • Diversity And Inclusion
  • Terms And Conditions
  • Site Map
  • Facebook icon
  • Twitter icon
  • LinkedIn icon
  • Instagram icon
  • Pinterest icon

Most Popular

placeholder alt text
Success
In 2026, many employers are ditching merit-based pay bumps in favor of ‘peanut butter raises’
By Emma BurleighFebruary 2, 2026
2 days ago
placeholder alt text
Cybersecurity
Top AI leaders are begging people not to use Moltbook, a social media platform for AI agents: It’s a ‘disaster waiting to happen’
By Eva RoytburgFebruary 2, 2026
2 days ago
placeholder alt text
Politics
Meet the Palm Beach billionaire who paid $2 million for a private White House visit with Trump
By Tristan BoveFebruary 3, 2026
22 hours ago
placeholder alt text
Economy
President Trump just missed a key legal deadline for his spending plans—stoking economists’ fears over the $38.5 trillion national debt
By Eleanor PringleFebruary 3, 2026
1 day ago
placeholder alt text
Future of Work
‘You’re not a hero, you’re a liability’: Shark Tank’s Kevin O’Leary warns Gen Z founders to stop glorifying hustle culture
By Jacqueline MunisFebruary 2, 2026
2 days ago
placeholder alt text
Personal Finance
Current price of silver as of Monday, February 2, 2026
By Joseph HostetlerFebruary 2, 2026
2 days ago

© 2026 Fortune Media IP Limited. All Rights Reserved. Use of this site constitutes acceptance of our Terms of Use and Privacy Policy | CA Notice at Collection and Privacy Notice | Do Not Sell/Share My Personal Information
FORTUNE is a trademark of Fortune Media IP Limited, registered in the U.S. and other countries. FORTUNE may receive compensation for some links to products and services on this website. Offers may be subject to change without notice.


Latest in

Personal Financegold prices
Current price of gold as of February 4, 2026
By Danny BakstFebruary 4, 2026
5 minutes ago
Personal FinanceLoans
Personal loan APRs on Feb. 4, 2026
By Glen Luke FlanaganFebruary 4, 2026
6 minutes ago
Price of silver for February 4, 2026
Personal Financesilver
Current price of silver as of Wednesday, February 4, 2026
By Joseph HostetlerFebruary 4, 2026
34 minutes ago
Current price of platinum for February 4, 2026
Personal Financemoney management
Current price of platinum as of Wednesday, February 4, 2026
By Joseph HostetlerFebruary 4, 2026
35 minutes ago
Adaption Labs cofounders Sara Hooker and Sudip Roy
AIfunding round
Former Cohere exec Sara Hooker has raised $50 million for her AI startup Adaption Labs—a bet on smaller, smarter models
By Jeremy KahnFebruary 4, 2026
1 hour ago
A sign is posted in front of PayPal headquarters in San Jose, California.
NewslettersCFO Daily
With PayPal stock down 80%, finance chief Jamie Miller steps in as interim CEO
By Sheryl EstradaFebruary 4, 2026
2 hours ago