• Home
  • Latest
  • Fortune 500
  • Finance
  • Tech
  • Leadership
  • Lifestyle
  • Rankings
  • Multimedia

Trendingnow

1

The U.S. spent $30 billion to ditch textbooks for laptops and tablets: The result is the first generation less cognitively capable than their parents

2

Current price of oil as of July 13, 2026

3

Current price of silver as of Monday, July 13, 2026

1

The U.S. spent $30 billion to ditch textbooks for laptops and tablets: The result is the first generation less cognitively capable than their parents

2

Current price of oil as of July 13, 2026

3

Current price of silver as of Monday, July 13, 2026
TechMost Powerful Women

Microsoft Alum Julie Larson-Green Is Joining This SurveyMonkey Rival

Michal Lev-Ram
By
Michal Lev-Ram
Michal Lev-Ram
Special Correspondent
Down Arrow Button Icon
Michal Lev-Ram
By
Michal Lev-Ram
Michal Lev-Ram
Special Correspondent
Down Arrow Button Icon
December 12, 2017, 9:32 AM ET
Add Fortune on Google for similar content.

After nearly 25 years in a variety of positions at Microsoft, long-time industry exec Julie Larson-Green left the Redmond-based tech giant earlier this year. Now, she is ready to announce her next gig: In January, she will become the first chief experience officer at “customer-service experience management” company Qualtrics, a Provo, Utah-based company that competes with SurveyMonkey. (In other words, they are also a provider of online survey and data tools.)

It’s a surprising move for Larson-Green, once speculated to be next in line for the CEO spot at Microsoft—a rumor she won’t comment on. But Qualtrics has had a solid, albeit quiet, trajectory, for more than a decade. The company started in the academic space, selling its software to universities and researchers, and now caters to a growing list of Fortune 500 companies who use Qualtrics to collect and analyze customer feedback. Led by co-founder Ryan Smith, profiled in Fortune last year, it has chosen to remain in Provo and not move its headquarters to Silicon Valley. Larson-Green will be based out of Qualtrics’ Seattle office.

Fortune caught up with the former Microsoft exec to find out why she’s making the move, and what her new role will entail.

Fortune: How did you first get connected with Qualtrics and why did you choose this as your next move?

Larson-Green: Qualtrics has been on my radar for several years now. I first heard of the company from my husband, who is a university professor and has used Qualtrics in his classroom and research. He went on a ski trip and ran into Ryan [at the Salt Lake City airport]. Ryan was wearing a bunch of Qualtrics gear, so my husband went up to him and said, “Hey, do you know this company, Qualtrics?” And Ryan said, “Yeah, it’s my company.” Ryan followed up on the conversation by sending my husband a hat and a T-shirt.

About a year later, Ryan came to Microsoft and presented to the senior leadership team. I thought that this was a really interesting take on how to get customer feedback; I’m always trying to figure out how to get the right inputs into a product. My last position at Microsoft was chief experience officer, and we wanted to break down silos between products and use data from customer to create products. So this resonated with me. I was on leave this summer [for medical reasons] and thought about what I was going to do when I go back to work. I heard that they [Qualtrics] were looking for someone for this role, and it seemed like a very good fit.

You spent nearly 25 years at Microsoft. Qualtrics is much, much smaller. Did you want to work at a smaller company or was it the role itself that attracted you?

It wasn’t so much the size, but the opportunity to be in a pioneering company. They have a great existing culture but as they grow I want to help them grow their culture. I want to go somewhere where the company is a little younger, not already set in their ways. They have a transparent and open culture. I thought it would be a really good fit, also bringing some of the skills I have developed working at a larger company.

It was rumored that you were one of the people in line to be CEO at Microsoft [back when Steve Ballmer was still heading the company, and before current CEO Satya Nadella was picked]. Was this accurate?

This was speculation. I can’t comment on that.

Do you see any parallels between much earlier days at Microsoft and where Qualtrics is today?

It’s still early for me to tell, ask me in a few months. But I definitely think Ryan is a thought leader and has a vision, and that has similarities to Microsoft.

What about your last role versus what your mandate will be at Qualtrics? The title is the same, but will your responsibilities be different?

The commonality is that it’s overseeing end to end products but some of the responsibilities are different. At Microsoft I ran the Office team and engineering and design and product. At Qualtrics I’ll be running the people and product teams. One of the things I’ve learned over the years at Microsoft is that you have to have the culture in place, and that highly engaged employees is often the best way to have the best products.

About the Author
Michal Lev-Ram
By Michal Lev-RamSpecial Correspondent
Twitter icon

Michal Lev-Ram is a special correspondent covering the technology and entertainment sectors for Fortune, writing analysis and longform reporting.

See full bioRight Arrow Button Icon
Add Fortune on Google for similar content.

Latest in Tech

Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025

Most Popular

Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Fortune Secondary Logo
Rankings
  • 100 Best Companies
  • Fortune 500
  • Global 500
  • Fortune 500 Europe
  • Most Powerful Women
  • World's Most Admired Companies
  • See All Rankings
  • Lists Calendar
Sections
  • Finance
  • Fortune Crypto
  • Features
  • Leadership
  • Health
  • Commentary
  • Success
  • Retail
  • Mpw
  • Tech
  • Lifestyle
  • CEO Initiative
  • Asia
  • Politics
  • Conferences
  • Europe
  • Newsletters
  • Personal Finance
  • Environment
  • Magazine
  • Education
Customer Support
  • Frequently Asked Questions
  • Customer Service Portal
  • Privacy Policy
  • Terms Of Use
  • Single Issues For Purchase
  • International Print
Commercial Services
  • Advertising
  • Fortune Brand Studio
  • Fortune Analytics
  • Fortune Conferences
  • Business Development
  • Group Subscriptions
About Us
  • About Us
  • Press Center
  • Work At Fortune
  • Terms And Conditions
  • Site Map
  • About Us
  • Press Center
  • Work At Fortune
  • Terms And Conditions
  • Site Map
  • Facebook icon
  • Twitter icon
  • LinkedIn icon
  • Instagram icon
  • Pinterest icon

Latest in Tech

Jony Ive (left), formerly with Apple and now with OpenAI, standing next to Laurene Powell Jobs, the widow of Apple founder Steve Jobs, at an event in 2022.
AIOpenAI
Stolen laptops, data breaches, secret moles, and recruiting-as-espionage. Here are the wildest claims in Apple’s lawsuit against OpenAI
By Emily ForliniJuly 13, 2026
7 hours ago
Elon Musk and Sam Altman are accusing each other of scamming investors as SpaceX and OpenAI jockey to lead AI revolution
AIBillionaires
Elon Musk and Sam Altman are accusing each other of scamming investors as SpaceX and OpenAI jockey to lead AI revolution
By Marco Quiroz-GutierrezJuly 13, 2026
7 hours ago
u
PoliticsSocial Media
Europe to social media platforms: make yourself safe for kids under 13, somehow
By Lorne Cook, Kelvin Chan and The Associated PressJuly 13, 2026
11 hours ago
Meta’s AI data center cost went from $10 billion to $50 billion in under 2 years—and split the town in two
Big TechMeta
Meta’s AI data center cost went from $10 billion to $50 billion in under 2 years—and split the town in two
By Sydney LakeJuly 13, 2026
11 hours ago
b
CommentaryWorld Cup
Columbia Business School professors: What the Balogun red card can teach us about AI and judgment
By Oded Netzer, Christopher Frank and Paul MagnoneJuly 13, 2026
11 hours ago
‘We are driving in the fog’: Hundreds of economists admit they’re flying blind on AI
Economydisruption
‘We are driving in the fog’: Hundreds of economists admit they’re flying blind on AI
By Nick LichtenbergJuly 13, 2026
13 hours ago

Most Popular

The U.S. spent $30 billion to ditch textbooks for laptops and tablets: The result is the first generation less cognitively capable than their parents
Innovation
The U.S. spent $30 billion to ditch textbooks for laptops and tablets: The result is the first generation less cognitively capable than their parents
By Sasha RogelbergJuly 12, 2026
2 days ago
Current price of oil as of July 13, 2026
Personal Finance
Current price of oil as of July 13, 2026
By Joseph HostetlerJuly 13, 2026
17 hours ago
Current price of silver as of Monday, July 13, 2026
Personal Finance
Current price of silver as of Monday, July 13, 2026
By Joseph HostetlerJuly 13, 2026
17 hours ago
Trump embraces Australian retirement system backed by Larry Fink
Personal Finance
Trump embraces Australian retirement system backed by Larry Fink
By Brianna Sosa and BloombergJuly 12, 2026
1 day ago
Peter Thiel and other tech billionaires are publicly shielding their children from the products that made them rich
Big Tech
Peter Thiel and other tech billionaires are publicly shielding their children from the products that made them rich
By Marco Quiroz-GutierrezJuly 12, 2026
2 days ago
Ex-PepsiCo CEO Indra Nooyi worked from midnight until 5 a.m. as a receptionist to pay for her Yale degree—and she says ‘respect went up’ because of it
Success
Ex-PepsiCo CEO Indra Nooyi worked from midnight until 5 a.m. as a receptionist to pay for her Yale degree—and she says ‘respect went up’ because of it
By Preston ForeJuly 6, 2026
7 days ago

© 2026 Fortune Media IP Limited. All Rights Reserved. Use of this site constitutes acceptance of our Terms of Use and Privacy Policy | CA Notice at Collection and Privacy Notice | Do Not Sell/Share My Personal Information
FORTUNE is a trademark of Fortune Media IP Limited, registered in the U.S. and other countries. FORTUNE may receive compensation for some links to products and services on this website. Offers may be subject to change without notice.