The issue appeared to affect users all over the globe, with thousands of users reporting problems according to the Down Detector website, which logs reports of online service failures. According to Down Detector’s logs, Facebook Messenger first went down at 6:19 a.m. (E.T.). By approximately 8:00 a.m., the service appeared to be back up.
“Messages won’t send nor can I receive messages. None of my conversations can be seen and no previous messages are loading, just a blank screen,” wrote one user.
“Messenger has stopped working on all of my devices,” claimed another.
“Earlier today, some people on Messenger experienced problems sending and receiving messages,” a Facebook Messenger spokesperson said. “We’ve addressed and mitigated the issue and we apologize for any inconvenience.”
Hundreds of hapless users flocked to Twitter to vent their frustration.
The outage follows a similar problem for Facebook Messenger on Nov. 30, when users reported being unable to send messages. In response to that, Facebook (fb) wrote: “On Thursday November 30 just after midnight Pacific time we became aware that a few people were having issues with their Messenger accounts. We investigated and responded and the problem is resolved. We’re sorry for any inconvenience.”