• Home
  • Latest
  • Fortune 500
  • Finance
  • Tech
  • Leadership
  • Lifestyle
  • Rankings
  • Multimedia

Trendingnow

1

The millennial generation has split, new Fed research shows: Those over 35 are edging toward boomer-style wealth, while everyone else falls behind

2

Scott Bessent casually says the U.S. has more than $1 trillion in gold—and that it doesn’t matter for the dollar

3

Mark Cuban says he has the solution to growing income inequality, and it's to reward every employee—from CEO to janitor—with company stock

1

The millennial generation has split, new Fed research shows: Those over 35 are edging toward boomer-style wealth, while everyone else falls behind

2

Scott Bessent casually says the U.S. has more than $1 trillion in gold—and that it doesn’t matter for the dollar

3

Mark Cuban says he has the solution to growing income inequality, and it's to reward every employee—from CEO to janitor—with company stock
TechEtsy

Exclusive: Etsy Is Reorganizing Its Workforce, Which Includes More Layoffs

By
Rachel King
Rachel King
Down Arrow Button Icon
By
Rachel King
Rachel King
Down Arrow Button Icon
June 21, 2017, 9:10 AM ET
Add Fortune on Google for similar content.

Etsy is reorganizing behind-the-scenes, which includes another reduction of 15% to its global workforce.

The Brooklyn, N.Y.-based business counted approximately 1,000 employees at the end of 2016, and had previously announced a headcount reduction earlier this year. All in all, Etsy’s workforce will be cut by 22% this year, or approximately 230 people. Cuts were made across the organization with the intention of streamlining middle management and senior levels, according to Etsy. Many of reductions affected product management, marketing, and administrative roles.

Etsy’s new CEO Josh Silverman tells Fortune exclusively that these changes are about realigning resources around the “fewest, most impactful areas where we need to succeed” with a cleaner organizational structure, less bureaucracy, and more focus on growth. “While there are often talented people in those roles, it slows us down,” Silverman says.

Etsy said it expects to incur employee severance charges and other exit costs of between $6 million and $8.8 million related to the latest round of layoffs on top of the $6.5 million to $8 million of severance charges and other charges expected for the reductions announced in May.

While Silverman acknowledges that there will be long-term cost savings as a result of the headcount reduction, he stresses that wasn’t the objective. “This puts us at our fighting weight,” he says.

Etsy is enduring a tumultuous period, and shares have fallen off by as much as 30% since its initial public offering two years ago. For the first quarter of 2017, the marketplace reported a loss of $421,000 after earning $1.2 million a year ago. One of its shareholders—Black-and-White Capital, which owns 2% of the company—then called for Etsy to explore a sale as well as separate the roles of chairman and CEO.

Black-and-White, according to Reuters at the time, said growth in Etsy’s gross merchandise sales (a.k.a. GMS, or the dollar value of items sold in its online marketplace) had slowed due to problems with its search algorithm.

Get Data Sheet, Fortune’s technology newsletter

Chad Dickerson quickly stepped down as Etsy’s CEO, succeeded by board member Silverman. Fred Wilson, a director on Etsy’s board since 2007, assumed the chairmanship.

In his first interview since assuming the top job five weeks ago, Silverman tells Fortune that the restructuring is about doubling down around areas focused on creating the best buying experience on Etsy.com.

Etsy counted approximately 1.8 million active sellers and 29.7 million active buyers as of March 31, 2017—up from 1.6 million sellers and 25 million buyers the same quarter the year prior. Etsy is also seeing incremental but noticeable GMS growth both on mobile and internationally. Mobile GMS climbed to 51% of sales in Q1 2017 year-over-year, and international GMS grew from 30.3% to 32.1% over the same timeframe.

“We’re doubling down on core international markets, where we’re still in the early stages of our market opportunity,” Silverman says. Etsy’s biggest markets outside of the United States include the United Kingdom, Canada, Australia, France, and Germany. Most of the aforementioned layoffs concern the Brooklyn headquarters, but Etsy’s global offices will be affected as well. As Silverman explains, many product and marketing opportunities can be done from centralized offices, so Etsy is reducing the number of “feet on the street doing primarily guerrilla marketing.”
As with every company these days—tech or not—mobile is a key part of the long-term strategy, and Etsy is no different. “We need to meet our buyers where they are. Where they are is increasingly mobile,” Silverman says. “We didn’t make a mobile organization separately because mobile is the organization.”

One recent project that might serve as an example of a distraction from Etsy’s core mission: Etsy Studio, a new wing of the digital marketplace introduced this past February, catering to craft suppliers and Do-It-Yourself (DIY) practitioners. The project aimed to woo customers into staying around longer through its own DIY tutorials developed in-house while enticing them to buy the products on the same page as the lesson.

Etsy stressed this market’s value when Studio debuted, highlighting the craft supply market is worth approximately $44 billion in the U.S. alone, according to a 2016 study from the Association of Creative Industries.

“I think the craft marketplace is a great marketplace for us,” Silverman says. “But the investment to create a new top-level domain is very significant, and we’ve only begun just to tap the core Etsy.com market. So we reallocated resources back to Etsy.com so it can achieve full potential.”

But it’s not the end of Etsy Studio or similar projects as Silverman says the company will reevaluate over the next several months if separate branches like Studio contribute to the brand.

“We think the opportunity ahead is tremendous. It’s even more vital today than before,” Silverman says. “Automation is impacting every part of our society, but creativity cannot be automated.”
About the Author
By Rachel King
See full bioRight Arrow Button Icon
Add Fortune on Google for similar content.

Latest in Tech

Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025

Most Popular

Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Fortune Secondary Logo
Rankings
  • 100 Best Companies
  • Fortune 500
  • Global 500
  • Fortune 500 Europe
  • Most Powerful Women
  • World's Most Admired Companies
  • See All Rankings
  • Lists Calendar
Sections
  • Finance
  • Fortune Crypto
  • Features
  • Leadership
  • Health
  • Commentary
  • Success
  • Retail
  • Mpw
  • Tech
  • Lifestyle
  • CEO Initiative
  • Asia
  • Politics
  • Conferences
  • Europe
  • Newsletters
  • Personal Finance
  • Environment
  • Magazine
  • Education
Customer Support
  • Frequently Asked Questions
  • Customer Service Portal
  • Privacy Policy
  • Terms Of Use
  • Single Issues For Purchase
  • International Print
Commercial Services
  • Advertising
  • Fortune Brand Studio
  • Fortune Analytics
  • Fortune Conferences
  • Business Development
  • Group Subscriptions
About Us
  • About Us
  • Press Center
  • Work At Fortune
  • Terms And Conditions
  • Site Map
  • About Us
  • Press Center
  • Work At Fortune
  • Terms And Conditions
  • Site Map
  • Facebook icon
  • Twitter icon
  • LinkedIn icon
  • Instagram icon
  • TikTok icon
  • YouTube icon

Latest in Tech

AMD’s Lisa Su defends open-source AI following Hugging Face security breach caused by OpenAI agents
AIAdvanced Micro Devices
AMD’s Lisa Su defends open-source AI following Hugging Face security breach caused by OpenAI agents
By Sebastian HerreraJuly 23, 2026
3 hours ago
Alphabet Inc. and Google CEO Sundar Pichai speaks during the inauguration of a Google Artificial Intelligence (AI) hub in Paris on February 15, 2024. (
Big TechWall Street
AI is forcing Big Tech to do something it’s never done: Spend more than it earns, and Wall Street hates it
By Eva RoytburgJuly 23, 2026
4 hours ago
Innovaccer's founders sit in chairs on a stage
AIData
Innovaccer’s CEO walked away from Disney and NASA to fix healthcare’s data mess. Now the startup has crossed $200 million in ARR
By Lily Mae LazarusJuly 23, 2026
4 hours ago
cc
AISocial Media
Coke on its rebrand accidentally nailing Gen Z’s ‘fridge cigarette’ joke: ‘building on on the things people already know and love’
By Tatiana SatauaJuly 23, 2026
4 hours ago
Photo of Mark Zuckerberg
AIMark Zuckerberg
‘Call us whatever the hell you want’: Mark Zuckerberg just launched an AI optimism blitz using nostalgia to sell Meta’s AI future amid backlash
By Mia OsmonbekovJuly 23, 2026
5 hours ago
bots
AIAI agents
Turns out Dead Internet Theory was right: AI agents are eating the Web, growing by nearly 8,000% and rewiring the Internet’s business model
By Mia OsmonbekovJuly 23, 2026
6 hours ago

Most Popular

The millennial generation has split, new Fed research shows: Those over 35 are edging toward boomer-style wealth, while everyone else falls behind
Real Estate
The millennial generation has split, new Fed research shows: Those over 35 are edging toward boomer-style wealth, while everyone else falls behind
By Nick LichtenbergJuly 22, 2026
1 day ago
Scott Bessent casually says the U.S. has more than $1 trillion in gold—and that it doesn’t matter for the dollar
Economy
Scott Bessent casually says the U.S. has more than $1 trillion in gold—and that it doesn’t matter for the dollar
By Sasha RogelbergJuly 22, 2026
1 day ago
Mark Cuban says he has the solution to growing income inequality, and it's to reward every employee—from CEO to janitor—with company stock
Success
Mark Cuban says he has the solution to growing income inequality, and it's to reward every employee—from CEO to janitor—with company stock
By Sasha RogelbergJuly 20, 2026
3 days ago
Spain lifted the World Cup, but the IRS still gets a cut of its $50 million pay day as players, coaches and refs all face complex U.S. “jock taxes”
Personal Finance
Spain lifted the World Cup, but the IRS still gets a cut of its $50 million pay day as players, coaches and refs all face complex U.S. “jock taxes”
By Joshua HongJuly 23, 2026
19 hours ago
'The man who dies rich dies disgraced': The last time America had such wealth inequality, Andrew Carnegie knew he had to give it all away
Success
'The man who dies rich dies disgraced': The last time America had such wealth inequality, Andrew Carnegie knew he had to give it all away
By Nick LichtenbergJuly 22, 2026
1 day ago
Current price of oil as of July 23, 2026
Personal Finance
Current price of oil as of July 23, 2026
By Joseph HostetlerJuly 23, 2026
16 hours ago

© 2026 Fortune Media IP Limited. All Rights Reserved. Use of this site constitutes acceptance of our Terms of Use and Privacy Policy | CA Notice at Collection and Privacy Notice | Do Not Sell/Share My Personal Information
FORTUNE is a trademark of Fortune Media IP Limited, registered in the U.S. and other countries. FORTUNE may receive compensation for some links to products and services on this website. Offers may be subject to change without notice.