• Home
  • Latest
  • Fortune 500
  • Finance
  • Tech
  • Leadership
  • Lifestyle
  • Rankings
  • Multimedia

Hawaiian Airlines Will Continue to Assign Flight Seats to Redistribute Passenger Weight

By
Mahita Gajanan
Mahita Gajanan
Down Arrow Button Icon
By
Mahita Gajanan
Mahita Gajanan
Down Arrow Button Icon
October 24, 2016, 3:03 PM ET
A Hawaiian Airlines jet taxies out to th
Washington, UNITED STATES: A Hawaiian Airlines jet taxies out to the runway at Phoenix Sky Harbor International Airport in Phoenix, Arizona 14 February, 2006. AFP PHOTO/Karen BLEIER (Photo credit should read KAREN BLEIER/AFP/Getty Images)KAREN BLEIER AFP/Getty Images

Hawaiian Airlines will continue its policy of assigning seats only at the airport on flights between Honolulu and American Samoa, after federal complaints that the practice targets Samoans because of their weight were denied.

The airline began the policy earlier in October, after noticing their planes were burning more fuel than projected on the 2,600 flight route between Honolulu and American Samoa. A six-month voluntary survey in which passengers were weighed before boarding found that on average, each person and their luggage weighed 30 pounds more than expected.

As a result of the survey, the airline took away the offer of pre-selecting seats on that flight, and assigned seats when travelers checked in to make sure the weight is evenly distributed on the plane.

The policy has become sensitive issue to people of Samoan descent, who argue the move is discriminatory. According to the CIA world fact book, American Samoa has the highest rate of adult obesity.

“What they’re saying is Samoans are obese,” Atimua Migi told the Associated Press earlier this month.

“That’s an entirely in correct assumption,” Jon Snook, Hawaiian Airlines’ chief operating officer, responded.

Six complaints were filed with the U.S. Department of Transportation calling the policy discriminatory because it only applies to the flight between Honolulu and American Samoa. The complaints were denied, according to a transportation department spokesperson, who told the AP the policy is, “not on its face discriminatory.”

According to the airline, weight surveys on other flight routes did not find any evidence of excess weight.

Hawaiian Airlines’ move is not the first such policy Samoans have had to encounter—in 2013, Samoa Air started charging passengers by weight.

Correction: The original wording of this article implied Hawaiian Airlines was assigning seats to passengers based on their individual weight. The airlines’ policy keeps open one seat on each row which is either left empty of filled by a child under 13.

About the Author
By Mahita Gajanan
See full bioRight Arrow Button Icon

Latest in

Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025

Most Popular

Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Rankings
  • 100 Best Companies
  • Fortune 500
  • Global 500
  • Fortune 500 Europe
  • Most Powerful Women
  • Future 50
  • World’s Most Admired Companies
  • See All Rankings
Sections
  • Finance
  • Leadership
  • Success
  • Tech
  • Asia
  • Europe
  • Environment
  • Fortune Crypto
  • Health
  • Retail
  • Lifestyle
  • Politics
  • Newsletters
  • Magazine
  • Features
  • Commentary
  • Mpw
  • CEO Initiative
  • Conferences
  • Personal Finance
  • Education
Customer Support
  • Frequently Asked Questions
  • Customer Service Portal
  • Privacy Policy
  • Terms Of Use
  • Single Issues For Purchase
  • International Print
Commercial Services
  • Advertising
  • Fortune Brand Studio
  • Fortune Analytics
  • Fortune Conferences
  • Business Development
About Us
  • About Us
  • Editorial Calendar
  • Press Center
  • Work At Fortune
  • Diversity And Inclusion
  • Terms And Conditions
  • Site Map
  • Facebook icon
  • Twitter icon
  • LinkedIn icon
  • Instagram icon
  • Pinterest icon

© 2026 Fortune Media IP Limited. All Rights Reserved. Use of this site constitutes acceptance of our Terms of Use and Privacy Policy | CA Notice at Collection and Privacy Notice | Do Not Sell/Share My Personal Information
FORTUNE is a trademark of Fortune Media IP Limited, registered in the U.S. and other countries. FORTUNE may receive compensation for some links to products and services on this website. Offers may be subject to change without notice.


Most Popular

placeholder alt text
Future of Work
Ford CEO has 5,000 open mechanic jobs with up to 6-figure salaries from the shortage of manually skilled workers: 'We are in trouble in our country'
By Marco Quiroz-GutierrezJanuary 31, 2026
1 day ago
placeholder alt text
Economy
'I just don't have a good feeling about this': Top economist Claudia Sahm says the economy quietly shifted and everyone's now looking at the wrong alarm
By Eleanor PringleJanuary 31, 2026
2 days ago
placeholder alt text
Success
Ryan Serhant starts work at 4:30 a.m.—he says most people don’t achieve their dreams because ‘what they really want is just to be lazy’
By Preston ForeJanuary 31, 2026
1 day ago
placeholder alt text
Big Tech
The Chan Zuckerberg Initiative cut 70 jobs as the Meta CEO’s philanthropy goes all in on mission to 'cure or prevent all disease'
By Sydney LakeFebruary 1, 2026
13 hours ago
placeholder alt text
Success
U.S. Olympic gold medalist went from $200,000-a-year sponsorship at 20 years old to $12-an-hour internship by 30
By Orianna Rosa RoyleFebruary 1, 2026
8 hours ago
placeholder alt text
Economy
Meet the first CEO of the IRS: A Jamie Dimon protégé facing a $5 trillion test this tax season
By Shawn TullyJanuary 31, 2026
2 days ago

Latest in

MagazineFedEx
How FedEx CEO Raj Subramaniam is adapting to the era of ‘re-globalization’
By Nicholas GordonFebruary 1, 2026
1 hour ago
EnergyIran
Top energy expert says probability the U.S. will attack Iran soon is 75% as risk of major disruption to oil supply is priced in — ‘this one is real’
By Jason MaFebruary 1, 2026
3 hours ago
Politicsgovernment shutdown
Partial government shutdown will extend into the week as House Speaker Johnson says it will be a few days before vote on funding
By Lisa Mascaro and The Associated PressFebruary 1, 2026
4 hours ago
Arts & EntertainmentMovies
‘Melania’ documentary debuts with $7 million in ticket sales after Amazon MGM Studios spent $75 million for rights and marketing
By Jack Coyle and The Associated PressFebruary 1, 2026
4 hours ago
PoliticsICE
France’s Capgemini to sell unit that provides tech services to ICE as backlash against Trump’s immigration crackdown goes global
By The Associated PressFebruary 1, 2026
5 hours ago
PoliticsImmigration
5-year-old Liam Conejo Ramos and father return to Minnesota from ICE facility in Texas after judge’s scathing order demanding release
By Jack Dura and The Associated PressFebruary 1, 2026
5 hours ago