• Home
  • Latest
  • Fortune 500
  • Finance
  • Tech
  • Leadership
  • Lifestyle
  • Rankings
  • Multimedia

Trendingnow

1

Mark Cuban says he has the solution to growing income inequality, and it's to reward every employee—from CEO to janitor—with company stock

2

‘I want to die broke’: Billionaire philanthropist Denny Sanford dies after giving away $4 billion

3

'Dr. Doom' Nouriel Roubini says we're headed for universal basic income or 'some form of socialism' as AI revolutionizes work—He calls that optimistic

1

Mark Cuban says he has the solution to growing income inequality, and it's to reward every employee—from CEO to janitor—with company stock

2

‘I want to die broke’: Billionaire philanthropist Denny Sanford dies after giving away $4 billion

3

'Dr. Doom' Nouriel Roubini says we're headed for universal basic income or 'some form of socialism' as AI revolutionizes work—He calls that optimistic
LeadershipFinance

How These Companies Are Changing the Financial Industry

By
Kim Peters
Kim Peters
and
Ed Frauenheim
Ed Frauenheim
Down Arrow Button Icon
By
Kim Peters
Kim Peters
and
Ed Frauenheim
Ed Frauenheim
Down Arrow Button Icon
July 19, 2016, 8:30 AM ET
Laughing business colleagues in discussion outside
Four laughing business colleagues in discussion outside of office buildingThomas Barwick — Getty Images
Add Fortune on Google for similar content.

For companies in financial services, volatility is no longer confined to the markets. Legacy investment firms are facing ongoing disruption. There’s competition from passively managed funds and “roboadvisors” attractive to many millennials, and the rise of fintech start-ups and cryptocurrencies and other alternative payment technologies are posing a threat to the biggest players. And, it’s no small detail that finance overall remains one of the world’s least-trusted industries and is subject to intense scrutiny from regulators.

Change is coming fast. It demands a workforce ready to adapt and innovate. However, many of the seasoned pros and creative young minds needed to take this challenge on aren’t keen to stick around: Nearly nine in 10 financial services executives are concerned about losing top performers in the next 12 months, while just 10% of college graduates say they want to join the industry. Throw in the fact that employees in highly-regulated financial specialties like accounting and insurance are often change-averse to begin with, and most financial institutions are due for a serious re-evaluation of their workplace to ensure they are positioned to evolve along with the industry.

“Skillfully managing capital is no longer enough. The future of financial services will belong to companies willing to foster high-trust relationships that allow teams to not just embrace change, but to confidently lead business transformation efforts at a rate that keeps pace with market conditions that are evolving faster than ever before,” said Chinwe Onyeagoro, executive vice president at Great Place to Work.

For guidance, she points to the recent ranking of the 30 Best Workplaces in Financial Services and Insurance. These are competitive businesses, reporting an average of $563,940.23 in annual revenue per employee. At the same time, team members give the winning organizations higher marks than their peers on measures closely tied to innovation, based on research from Great Place to Work. Among employees surveyed at these 30 well-loved workplaces:

  • An average of 97% say they can count on their teams to cooperate
  • 90% say their organizations involve people in decisions that affect their jobs
  • 93% say management recognizes honest mistakes as a part of doing business
  • 87% say their managers show appreciation for good work, and
  • 80% say their leaders actively seek out suggestions and ideas

 

Employee feedback also confirms that the leading organizations were substantially more likely than peer companies to minimize office politics, distribute promotions fairly and avoid the perception of management favoritism. All of these traits point to workplaces that enjoy a high level of credibility and the kind of environment where people feel comfortable floating new ideas without risking their careers. As one employee from a winning company put it: “I enjoy the overall positive atmosphere of the organization’s culture as a whole. The firm encourages associates to work as a team to achieve their goals, instead of the typical boss-employee relationship.”

Quicken Loans offers some interesting practices to bring that type of culture to life. Members of the lender’s technology team, for example, can take four hours of “bullet time” weekly to work on personal projects outside their normal responsibilities. Quicken also offers prizes at a companywide pitch day to solicit ideas from co-workers – a practice more common in tech than finance, which proactively fosters innovation to address current issues facing the firm.

Top decision makers at ACUITY Insurance also solicit constant feedback directly from employees. The “Lunch with an Officer” program connects executives with 10 to 15 people across different areas of the business in a casual setting where suggestions are more than welcome. Co-workers can attend every few months and will have had the chance to meet the entire executive team after about two years.

This degree of camaraderie and ease of communication are more highly valued among finance professionals than Wall Street’s cutthroat reputation would suggest. A deeper analysis of employee survey responses gathered in the Best Workplace rankings process reveals that the leading employers were notably more likely to possess the soft skills necessary for collaboration. Among all surveyed financial services employees, those who described their organizations as friendly were 12 times more likely to report consistent cooperation at work. At the same time, those who said they experience a caring atmosphere at the office were 4.5 times more likely to say they’re willing to give extra to get the job done.

As Onyeagoro points out, companies that encourage a collegial culture also have an easier time holding on to hard-working employees. Turnover among these Best Workplaces stands at 8 percent, which is roughly half the rate among all financial companies surveyed by Great Place to Work. “With the industry in flux, it’s all the more important to create a workplace where employees can count on the support of managers and colleagues,” Onyeagoro said. “Cohesive, trusting teams will be in the best position to respond to shifting business models and leverage technology to successfully compete in the years to come.”

GPTW-logo

Kim Peters and Ed Frauenheim are Executive Vice President and Director of Research and Content, respectively, at Great Place to Work, the longtime research partner for Fortune’s annual list of the 100 Best Companies to Work For and other best workplaces lists, including the 30 Best Workplaces for Financial Services and Insurance.

About the Authors
By Kim Peters
See full bioRight Arrow Button Icon
By Ed Frauenheim
See full bioRight Arrow Button Icon
Add Fortune on Google for similar content.

Latest in Leadership

Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025

Most Popular

Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Fortune Secondary Logo
Rankings
  • 100 Best Companies
  • Fortune 500
  • Global 500
  • Fortune 500 Europe
  • Most Powerful Women
  • World's Most Admired Companies
  • See All Rankings
  • Lists Calendar
Sections
  • Finance
  • Fortune Crypto
  • Features
  • Leadership
  • Health
  • Commentary
  • Success
  • Retail
  • Mpw
  • Tech
  • Lifestyle
  • CEO Initiative
  • Asia
  • Politics
  • Conferences
  • Europe
  • Newsletters
  • Personal Finance
  • Environment
  • Magazine
  • Education
Customer Support
  • Frequently Asked Questions
  • Customer Service Portal
  • Privacy Policy
  • Terms Of Use
  • Single Issues For Purchase
  • International Print
Commercial Services
  • Advertising
  • Fortune Brand Studio
  • Fortune Analytics
  • Fortune Conferences
  • Business Development
  • Group Subscriptions
About Us
  • About Us
  • Press Center
  • Work At Fortune
  • Terms And Conditions
  • Site Map
  • About Us
  • Press Center
  • Work At Fortune
  • Terms And Conditions
  • Site Map
  • Facebook icon
  • Twitter icon
  • LinkedIn icon
  • Instagram icon
  • TikTok icon
  • YouTube icon

Latest in Leadership

Federal civil rights agency votes to scrap 60-year-old workforce diversity reporting rule
Politicsdiversity and inclusion
Federal civil rights agency votes to scrap 60-year-old workforce diversity reporting rule
By The Associated Press, Claire Savage and Alexandra OlsonJuly 21, 2026
1 hour ago
A family crisis inspired Bill Ackman to spend $260 million to create a massive brain research institute in Manhattan
InnovationBill Ackman
A family crisis inspired Bill Ackman to spend $260 million to create a massive brain research institute in Manhattan
By Jeff John RobertsJuly 21, 2026
2 hours ago
Jamie Dimon says insecurity, not ego, is what destroys the careers of top CEOs
C-SuiteJamie Dimon
Jamie Dimon says insecurity, not ego, is what destroys the careers of top CEOs
By Marco Quiroz-GutierrezJuly 21, 2026
2 hours ago
Two students stand next to each other and look at the papers they are holding.
AIEducation
Study finds AI boosted homework scores 18%—then tanked exam results 20%
By Sasha RogelbergJuly 21, 2026
4 hours ago
math
AIScience
Mathematicians grapple with a ‘very rapid and very unsettling change’ as AI cracks yet another century-old problem
By Eva RoytburgJuly 21, 2026
4 hours ago
Welder on a navy boat
SuccessCareers
Jamie Dimon says six-figure shipyard jobs are the new ‘American Dream’—but candidates will need to endure hours of extreme heat, cold, and rain
By Preston ForeJuly 21, 2026
5 hours ago

Most Popular

Mark Cuban says he has the solution to growing income inequality, and it's to reward every employee—from CEO to janitor—with company stock
Success
Mark Cuban says he has the solution to growing income inequality, and it's to reward every employee—from CEO to janitor—with company stock
By Sasha RogelbergJuly 20, 2026
1 day ago
‘I want to die broke’: Billionaire philanthropist Denny Sanford dies after giving away $4 billion
Success
‘I want to die broke’: Billionaire philanthropist Denny Sanford dies after giving away $4 billion
By Sydney LakeJuly 20, 2026
1 day ago
'Dr. Doom' Nouriel Roubini says we're headed for universal basic income or 'some form of socialism' as AI revolutionizes work—He calls that optimistic
AI
'Dr. Doom' Nouriel Roubini says we're headed for universal basic income or 'some form of socialism' as AI revolutionizes work—He calls that optimistic
By Jason MaJuly 18, 2026
3 days ago
The Treasury is walking a tightrope on U.S. debt by relying so much on short-term rates that are at the mercy of a suddenly very hawkish Fed
Economy
The Treasury is walking a tightrope on U.S. debt by relying so much on short-term rates that are at the mercy of a suddenly very hawkish Fed
By Jason MaJuly 20, 2026
1 day ago
Current price of silver as of Monday, July 20, 2026
Personal Finance
Current price of silver as of Monday, July 20, 2026
By Joseph HostetlerJuly 20, 2026
1 day ago
Jamie Dimon won't put more of his own money into the long end of the bond market right now—thanks to the $39 trillion national debt
Economy
Jamie Dimon won't put more of his own money into the long end of the bond market right now—thanks to the $39 trillion national debt
By Eleanor PringleJuly 21, 2026
10 hours ago

© 2026 Fortune Media IP Limited. All Rights Reserved. Use of this site constitutes acceptance of our Terms of Use and Privacy Policy | CA Notice at Collection and Privacy Notice | Do Not Sell/Share My Personal Information
FORTUNE is a trademark of Fortune Media IP Limited, registered in the U.S. and other countries. FORTUNE may receive compensation for some links to products and services on this website. Offers may be subject to change without notice.