• Home
  • Latest
  • Fortune 500
  • Finance
  • Tech
  • Leadership
  • Lifestyle
  • Rankings
  • Multimedia

Trendingnow

1

U.S. companies have finally gotten $71 billion in tariff refunds, but they’re using it to offset inflation caused by the Iran war

2

FedEx CEO says we are in the middle of the biggest supply chain shift he’s seen in 35 years: ‘We are the referendum’

3

Iran just crossed Trump's red line for resuming all-out war as fighting continues to escalate with no end in sight

1

U.S. companies have finally gotten $71 billion in tariff refunds, but they’re using it to offset inflation caused by the Iran war

2

FedEx CEO says we are in the middle of the biggest supply chain shift he’s seen in 35 years: ‘We are the referendum’

3

Iran just crossed Trump's red line for resuming all-out war as fighting continues to escalate with no end in sight
LeadershipHuman Capital

Why Big Data Isn’t Paying Off for Companies (Yet)

By
February 5, 2016, 3:57 PM ET
Getty Images
Add Fortune on Google for similar content.

If you’re a decision maker with access to a fire hose of information, but you’re still struggling to turn it into a competitive advantage, know one thing: You’ve got plenty of company.

Roughly 80% of large companies report they’ve seen an important strategic decision go haywire in the past three years because it was based on “flawed” data. Almost three-quarters (72%) say that delays in getting information to the right people have torpedoed “at least one” major effort in the same period.

There’s more. Just 27% of C-level executives think their company makes “highly effective” use of data, while about a third (32%) say access to mountains of information has actually “made things worse.”

That’s according to a new study from the American Institute of CPAs (AICPA) and its London sister organization, the Chartered Institute of Management Accountants. It’s based on a poll of 300 senior executives in 16 countries. No one doubts that “harnessing data can create a genuine competitive advantage,” notes Arleen Thomas, the AICPA’s senior vice president of management accounting and global markets. “Most companies just need to get better at it.”

The research uncovered three main hurdles to turning data into dollars. The first is being in too big a hurry. “Figuring out the specific question you need to answer, and then determining whether the right information exists and where it’s located in the organization, can be a slow process,” says Thomas. “Take the time to make sure you’re answering the right question.”

Then, start small. Launching huge company-wide initiatives, before decision makers have had much practice interpreting the numbers they’re looking at, usually leads to trouble. “Start with a narrow, highly focused project and then build on that,” Thomas suggests. “Small wins can make a huge difference.”

A third obstacle is often the most intractable, because of the politics involved. “Lots of companies have turf wars going on around data collection, and an entrenched bureaucracy that keeps relevant information from reaching the decision makers who need to see it,” Thomas observes. “In many places now, functional silos get in the way.”

Busting up the bureaucracy, so information can flow quickly to the right people, requires a kind of manager that the AICPA study refers to as “integrative thinkers.” The relatively few organizations that are making profitable use of big data have hired or cultivated executives Thomas describes as “collaborative leaders who can see horizontally across their whole organization and connect the dots.”

Note to data scientists: Want to be swamped with job offers? Polish your “soft” skills. Quant jockeys now “need to be good at communicating information in a compelling way,” Thomas says. “They also need leadership ability, to get others to act on the insights in the data.” Knowledge of computer programming, statistics, and analytics alone won’t cut it, she adds. “Employers are telling us those technical skills are necessary — but not sufficient.”

Add Fortune on Google for similar content.

Latest in Leadership

Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025

Most Popular

Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Fortune Secondary Logo
Rankings
  • 100 Best Companies
  • Fortune 500
  • Global 500
  • Fortune 500 Europe
  • Most Powerful Women
  • World's Most Admired Companies
  • See All Rankings
  • Lists Calendar
Sections
  • Finance
  • Fortune Crypto
  • Features
  • Leadership
  • Health
  • Commentary
  • Success
  • Retail
  • Mpw
  • Tech
  • Lifestyle
  • CEO Initiative
  • Asia
  • Politics
  • Conferences
  • Europe
  • Newsletters
  • Personal Finance
  • Environment
  • Magazine
  • Education
Customer Support
  • Frequently Asked Questions
  • Customer Service Portal
  • Privacy Policy
  • Terms Of Use
  • Single Issues For Purchase
  • International Print
Commercial Services
  • Advertising
  • Fortune Brand Studio
  • Fortune Analytics
  • Fortune Conferences
  • Business Development
  • Group Subscriptions
About Us
  • About Us
  • Press Center
  • Work At Fortune
  • Terms And Conditions
  • Site Map
  • About Us
  • Press Center
  • Work At Fortune
  • Terms And Conditions
  • Site Map
  • Facebook icon
  • Twitter icon
  • LinkedIn icon
  • Instagram icon
  • Pinterest icon

Latest in Leadership

‘Dr. Doom’ Nouriel Roubini says we’re headed for universal basic income or ‘some form of socialism’ as AI revolutionizes work—He calls that optimistic
AIthe future of work
‘Dr. Doom’ Nouriel Roubini says we’re headed for universal basic income or ‘some form of socialism’ as AI revolutionizes work—He calls that optimistic
By Jason MaJuly 18, 2026
3 hours ago
dna
LawDNA
‘My mind was just completely blown’: 2 families sue hospital after DNA proves their kids were switched at birth 38 years ago
By Mikella Schuettler, Thomas Peipert, Gene Johnson and The Associated PressJuly 18, 2026
11 hours ago
Photo of David Solomon
SuccessCareers
Goldman Sachs CEO says he’d hire someone ‘smart enough’ over the smartest person in the world because ultimately experience trumps brains
By Emma BurleighJuly 18, 2026
12 hours ago
Backstabbing is the new office norm: Gen Z and millennials are blame-shifting, snitching, and setting others up to fail—but so are managers
Successreturn to office
Backstabbing is the new office norm: Gen Z and millennials are blame-shifting, snitching, and setting others up to fail—but so are managers
By Orianna Rosa RoyleJuly 18, 2026
12 hours ago
Landon Donovan, wearing a suit and holding a microphone, smiles.
SuccessSports
U.S. soccer star Landon Donovan was raised by a single mom and said he wouldn’t break though today because youth sports have gotten too expensive
By Sasha RogelbergJuly 18, 2026
13 hours ago
Svenja Gudell, Chief Economist, Indeed
Commentaryaging
Indeed chief economist: Aging Baby Boomers are America’s real labor problem, not AI
By Svenja GudellJuly 18, 2026
16 hours ago

Most Popular

U.S. companies have finally gotten $71 billion in tariff refunds, but they’re using it to offset inflation caused by the Iran war
Economy
U.S. companies have finally gotten $71 billion in tariff refunds, but they’re using it to offset inflation caused by the Iran war
By Sasha RogelbergJuly 17, 2026
2 days ago
FedEx CEO says we are in the middle of the biggest supply chain shift he’s seen in 35 years: ‘We are the referendum’
C-Suite
FedEx CEO says we are in the middle of the biggest supply chain shift he’s seen in 35 years: ‘We are the referendum’
By Fortune EditorsJuly 15, 2026
3 days ago
Iran just crossed Trump's red line for resuming all-out war as fighting continues to escalate with no end in sight
Middle East
Iran just crossed Trump's red line for resuming all-out war as fighting continues to escalate with no end in sight
By Jason MaJuly 18, 2026
5 hours ago
Indeed chief economist: Aging Baby Boomers are America's real labor problem, not AI
Commentary
Indeed chief economist: Aging Baby Boomers are America's real labor problem, not AI
By Svenja GudellJuly 18, 2026
16 hours ago
Kevin O’Leary claimed opposition to his Utah data center was fueled by Chinese money. Now he and Fox News are being sued for defamation
Law
Kevin O’Leary claimed opposition to his Utah data center was fueled by Chinese money. Now he and Fox News are being sued for defamation
By Marco Quiroz-GutierrezJuly 17, 2026
2 days ago
Peter Thiel just gave the public its closest look yet at his 'Antichrist' theory—and it's a tech and climate regulator
Politics
Peter Thiel just gave the public its closest look yet at his 'Antichrist' theory—and it's a tech and climate regulator
By Nick LichtenbergJuly 18, 2026
14 hours ago

© 2026 Fortune Media IP Limited. All Rights Reserved. Use of this site constitutes acceptance of our Terms of Use and Privacy Policy | CA Notice at Collection and Privacy Notice | Do Not Sell/Share My Personal Information
FORTUNE is a trademark of Fortune Media IP Limited, registered in the U.S. and other countries. FORTUNE may receive compensation for some links to products and services on this website. Offers may be subject to change without notice.