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Retail

Hyatt Hotels Hit By Payment Systems Hack

Phil Wahba
By
Phil Wahba
Phil Wahba
Senior Writer
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Phil Wahba
By
Phil Wahba
Phil Wahba
Senior Writer
Down Arrow Button Icon
December 23, 2015, 5:35 PM ET
A general views shows the main entrance of the Grand Hyatt hotel after a group of armed men stormed the hotel during a poker tournament in Berlin
A general views shows the main entrance of the Grand Hyatt hotel after a group of armed men stormed the hotel during a poker tournament in Berlin March 6, 2010. Several participants at the European Poker tournament were slightly injured, police said. REUTERS/Fabrizio Bensch (GERMANY - Tags: CRIME LAW) - RTR2BB1BPhotograph by Fabrizio Bensch — Reuters

Hyatt Hotels (H) said on Wednesday that it recently found malware on computers that run the payment processing systems for some locations it operates, becoming the latest hotel chain to be hit by hackers.

The company said that as soon as it discovered the breach, it began a probe and hired leading outside cyber security experts and that the investigation is ongoing. Hyatt, which owns 627 properties around the world, said it had taken steps to beef up the security of its systems and that guests should feel confident about using payment cards at its hotels. Still, it urged customers to monitor their credit card accounts for unusual activity and report any to the card issuers.

Rival Hilton Worldwide (HLT) last month also reported a security breach related to customer credit and debit card payments at its hotels, a few days after Starwood said it had faced a breach too.

According to the Wall Street Journal, Hyatt is the 10th-largest hotel company, with about 160,000 hotel rooms globally. Hyatt recently lost out on its bid to Marriott International to buy Starwood Hotels and Resorts Worldwide (HOT).

About the Author
Phil Wahba
By Phil WahbaSenior Writer
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Phil Wahba is a senior writer at Fortune primarily focused on leadership coverage, with a prior focus on retail.

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