• Home
  • News
  • Fortune 500
  • Tech
  • Finance
  • Leadership
  • Lifestyle
  • Rankings
  • Multimedia
TechBlackBerry

Here’s Why BlackBerry Saw Its First Revenue Gain In 9 Quarters

By
Jason Cipriani
Jason Cipriani
Down Arrow Button Icon
By
Jason Cipriani
Jason Cipriani
Down Arrow Button Icon
December 18, 2015, 10:34 AM ET
BlackBerry Ltd. Unveils The Square-Screened Passport Smartphone
John Chen, chief executive officer of BlackBerry Ltd., speaks on a Passport smartphone during a Bloomberg Television interview at a product announcement in Toronto, Ontario, Canada, on Wednesday, Sept. 24, 2014.Photograph by Hannah Yoon — Bloomberg/Getty Images

BlackBerry CEO John Chen’s determination to move the company away from relying on hardware to focus on software sales is starting to pay off.

On Friday, the firm reported its third quarter fiscal 2016 results. During the period ending Nov. 28, BlackBerry’s total revenue was 548 million, up nearly 12% from the previous quarter. It’s the first quarter-to-quarter increase in revenue for BlackBerry in nine quarters. Revenue in the same quarter last year was $793 million.

The reason? Software.

The Waterloo company’s software and services revenue accounted for $154 million of total revenue, up from $78 million in the previous quarter.

“I’m pleased with our progress,” Chen said on a call with analysts, noting the company added 2,713 new enterprise customers in the quarter. Contributing to the positive gains were recent acquisitions, AtHoc and Good Technology.

Around 70% of BlackBerry’s software and services revenue in the quarter was recurring, with Chen stating the goal is to bring that number to 80% within the next year.

Despite strong software sales the company reported a loss of $89 million. Excluding one time charges, the loss was 3 cents per share, beating Wall Street expectations of 14 cents per share.

Shares of BlackBerry (BBRY) were up nearly 10% on the news at press time.

As for BlackBerry’s hardware division, the company sold 700,000 devices during the period. A specific breakdown of sales by model was not released.

The BlackBerry Priv, the company’s newest smartphone, and first to run the Google (GOOG) Android operating system, was available for 22 days in the quarter but its impact was still noticeable. The average selling price (ASP) of handsets for the firm is now $315, up from $240.

Chen stated the company will expand the Priv’s availability to 31 countries by the end of February, up from four countries at the end of the third quarter. Due to the higher ASP and expansion of availability, Chen is optimistic the company’s hardware division will break even in the company’s fiscal fourth quarter.

Chen has previously said if the hardware business doesn’t turn profitable, the company will exit the smartphone market in 2016.

BlackBerry 10, the company’s proprietary operating system for smartphones, is expected to receive an update in the first quarter of 2016, and another later in the year. It’s hard to imagine, however, the company will keep the platform around if the Android-powered handsets continue to remain attractive to customers. During the call, the primary focus of conversation in relation to hardware was surrounding Android and the company’s ability to bring security and privacy to the platform. At one point, Chen noted “look for us to expand on this concept,” in reference to the success the company was seeing with its first Android device.

Total hardware revenue in the third quarter was $214 million, up slightly from the previous quarter’s $201 million.

Looking forward, Chen hinted at a new Internet of things product announcement at CES 2016 in early January as the company demonstrates its QNX platform.

For more on the smartphone market, watch this Fortune video:

Make sure to sign up for Data Sheet, Fortune’s daily newsletter about the business of technology.

About the Author
By Jason Cipriani
See full bioRight Arrow Button Icon

Latest in Tech

Greg Peters
Big TechMedia
Top analyst says Netflix’s $72 billion bet on Warner Bros. isn’t about the ‘Death of Hollywood’ at all. It’s really about Google
By Nick LichtenbergDecember 5, 2025
1 hour ago
Elon Musk, wearing a suit and in front of a dark blue background, looks to the side and frowns.
Big TechTesla
Elon Musk says Tesla owners will soon be able to text while driving, despite it being illegal in nearly all 50 states
By Sasha RogelbergDecember 5, 2025
1 hour ago
Mark Zuckerberg, chief executive officer of Meta Platforms Inc., during the Meta Connect event in Menlo Park, California, US, on Wednesday, Sept. 27, 2023. Meta Platforms Inc. introduced its latest lineup of head-worn devices, staking fresh claim to the virtual and augmented-reality industry just ahead of Apple Inc. pushing into the market. Photographer: David Paul Morris/Bloomberg via Getty Images
Big TechMeta
Mark Zuckerberg rebranded Facebook for the metaverse. Four years and $70 billion in losses later, he’s moving on
By Eva RoytburgDecember 5, 2025
2 hours ago
Construction workers are getting a salary bump for working on data center projects during the AI boom.
AIU.S. economy
Construction workers are earning up to 30% more and some are nabbing six-figure salaries in the data center boom
By Nino PaoliDecember 5, 2025
3 hours ago
Robert F. Kennedy
PoliticsHealth
Robert F. Kennedy Jr. turns to AI to make America healthy again
By Ali Swenson and The Associated PressDecember 5, 2025
4 hours ago
Steve Jobs holds up the first iPod Nano
Big TechApple
Apple is experiencing its biggest leadership shakeup since Steve Jobs died, with over half a dozen key executives headed for the exits
By Dave SmithDecember 5, 2025
5 hours ago

Most Popular

placeholder alt text
Economy
Two months into the new fiscal year and the U.S. government is already spending more than $10 billion a week servicing national debt
By Eleanor PringleDecember 4, 2025
1 day ago
placeholder alt text
Success
‘Godfather of AI’ says Bill Gates and Elon Musk are right about the future of work—but he predicts mass unemployment is on its way
By Preston ForeDecember 4, 2025
1 day ago
placeholder alt text
Success
Nearly 4 million new manufacturing jobs are coming to America as boomers retire—but it's the one trade job Gen Z doesn't want
By Emma BurleighDecember 4, 2025
1 day ago
placeholder alt text
Success
Nvidia CEO Jensen Huang admits he works 7 days a week, including holidays, in a constant 'state of anxiety' out of fear of going bankrupt
By Jessica CoacciDecember 4, 2025
1 day ago
placeholder alt text
Real Estate
‘There is no Mamdani effect’: Manhattan luxury home sales surge after mayoral election, undercutting predictions of doom and escape to Florida
By Sasha RogelbergDecember 4, 2025
1 day ago
placeholder alt text
Economy
Tariffs and the $38 trillion national debt: Kevin Hassett sees ’big reductions’ in deficit while Scott Bessent sees a ‘shrinking ice cube’
By Nick LichtenbergDecember 4, 2025
1 day ago
Rankings
  • 100 Best Companies
  • Fortune 500
  • Global 500
  • Fortune 500 Europe
  • Most Powerful Women
  • Future 50
  • World’s Most Admired Companies
  • See All Rankings
Sections
  • Finance
  • Leadership
  • Success
  • Tech
  • Asia
  • Europe
  • Environment
  • Fortune Crypto
  • Health
  • Retail
  • Lifestyle
  • Politics
  • Newsletters
  • Magazine
  • Features
  • Commentary
  • Mpw
  • CEO Initiative
  • Conferences
  • Personal Finance
  • Education
Customer Support
  • Frequently Asked Questions
  • Customer Service Portal
  • Privacy Policy
  • Terms Of Use
  • Single Issues For Purchase
  • International Print
Commercial Services
  • Advertising
  • Fortune Brand Studio
  • Fortune Analytics
  • Fortune Conferences
  • Business Development
About Us
  • About Us
  • Editorial Calendar
  • Press Center
  • Work At Fortune
  • Diversity And Inclusion
  • Terms And Conditions
  • Site Map

© 2025 Fortune Media IP Limited. All Rights Reserved. Use of this site constitutes acceptance of our Terms of Use and Privacy Policy | CA Notice at Collection and Privacy Notice | Do Not Sell/Share My Personal Information
FORTUNE is a trademark of Fortune Media IP Limited, registered in the U.S. and other countries. FORTUNE may receive compensation for some links to products and services on this website. Offers may be subject to change without notice.