• Home
  • Latest
  • Fortune 500
  • Finance
  • Tech
  • Leadership
  • Lifestyle
  • Rankings
  • Multimedia

Trendingnow

1

Pentagon accuses Alibaba, Baidu and BYD, three of China's biggest companies, of supporting the Chinese military

2

'We are rapidly running out of time': Watchdog sounds Social Security alarm after 22% cut confirmed for 2032

3

Costco CEO Ron Vachris rose from forklift driver to the C-suite without a college degree: ‘Don’t chase a title’ is the career advice that got him there

1

Pentagon accuses Alibaba, Baidu and BYD, three of China's biggest companies, of supporting the Chinese military

2

'We are rapidly running out of time': Watchdog sounds Social Security alarm after 22% cut confirmed for 2032

3

Costco CEO Ron Vachris rose from forklift driver to the C-suite without a college degree: ‘Don’t chase a title’ is the career advice that got him there
MPWMost Powerful Women

This is the favorite word of Fortune’s Most Powerful Women

By
Noah Zandan
Noah Zandan
Down Arrow Button Icon
By
Noah Zandan
Noah Zandan
Down Arrow Button Icon
October 15, 2015, 1:48 PM ET
Mondelez CEO Irene Rosenfeld
Mondelez CEO Irene Rosenfeld Photograph by Danuta Otfinowski

Which word was spoken most often in the CEO interviews during this week’s Most Powerful Women conference in Washington, D.C.?

In Tuesday’s interviews with five CEOs—Ginni Rometty of IBM; Marillyn Hewson of Lockheed Martin; Mary Barra of GM; Ursula Burns of Xerox; and Irene Rosenfeld of Mondelez International—the most commonly used word was “think,” which was uttered by the women 101 times.

For example:

“I think it is imperative that the cost of one’s cuts be sustainable. They can’t just be episodic. I think many companies have the experience where they get themselves in a jam…”

– Irene Rosenfeld, CEO, Mondelez International

This discovery seems counter-intuitive at first: Aren’t we cautioned against using the word “think” too much? Research has shown that women tend to use “tentative” speech more often than men do, and female speakers are often counseled to avoid using qualifiers, for fear of appearing to lack confidence and certainty.

“Thinking” confidently

In reality, though, these five women displayed 24% more confident language than the average Fortune 500 CEO, according to our communications platform, which analyzes language and speech patterns and uses that data to benchmark speakers against one another.

Our platform is based on research that suggests that content that uses concrete, vivid words and phrases reflects a confident speaker. In addition, it factors in the use of phrases that strengthen the audience’s understanding of the subject. For instance, statements like, “to ensure growth, we invested in $10 million in this project” or “this is how we define success,” enhance listeners confidence in the message a speaker is conveying.

Here are just a few of the dozens of examples of the self-certainty these Most Powerful Women conveyed:

“If you think about portable water, think about health and health distribution. Food and food distribution. You think about anything to do with cleanliness, the climate… All has to do with engineers and scientists and if you think about all the problems … the piles and piles of problems and you had all these piles of assets, wouldn’t you actually turn those assets towards those problems or opportunists.” – Ursula Burns, CEO, Xerox

Burns’ use of the word “think” in a more hypothetical sense indicates that her scope of awareness expands beyond her own company’s inner workings. Here, “think” connotes an aptitude for, or at least interest in, problem-solving on a global scale. Burns shows no sense of hesitancy.

“I think of that question different[ly]. As long as every decision I make, I make it as if I was private. And I think when you look at your shareholders and you manage the company for long-term shareholders, and you manage the company for your clients […] you will make the right decisions.” – Ginni Rometty, CEO, IBM

When Rometty tells her interviewer, “I think of that question differently,” she indicates that she has actively listened to his question and processed it carefully in order to answer accurately. She is describing her thought process, and how she views the question. (The use of “think” is especially apropos for the IBM CEO—it’s been a Big Blue motto since the company’s earliest days.)

[fortune-brightcove videoid=4555423131001]

“Where they’re really tested or where you have moments of truth, is when you’re going through a difficult challenge, and what I’m really proud of, and this was not only myself but my leadership team, we demonstrated our values, we put the customer in the center…we were transparent, and I think that’s vitally important, and that has really allowed us to emerge a much stronger company.” – Mary Barra, CEO, GM

As Barra reflects on the actions of her team during the recent recall crisis, the pride she expresses indicates her confidence that GM handled the struggle in the most appropriate way. Her use of the word “think” here demonstrates that she has formed a careful, informed opinion about the values the company ought to embrace, and the way they live those values day in and day out.

Even though excessive use of tentative language—like the word “think”—tends to undermine a speaker’s position, these women combined powerful insights with concrete language, allowing their confidence to shine through.

Rethinking the word “think”

While the word “think” might point to uncertainty in some cases, it could also indicate thoughtfulness. After all, aren’t women known for processing and exploring thoroughly before coming to a decision?

Oh, and in case you’re still not convinced that a preference for the word “think” and a stellar confidence rating could coexist, consider the second most popular word among these CEOS: “know.”

Noah Zandan is the CEO of Quantified Communications, an analytics company that uses technology and data to help C-suite executives measure and strengthen their communications.

About the Author
By Noah Zandan
See full bioRight Arrow Button Icon

Latest in MPW

Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025

Most Popular

Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Fortune Secondary Logo
Rankings
  • 100 Best Companies
  • Fortune 500
  • Global 500
  • Fortune 500 Europe
  • Most Powerful Women
  • World's Most Admired Companies
  • See All Rankings
  • Lists Calendar
Sections
  • Finance
  • Fortune Crypto
  • Features
  • Leadership
  • Health
  • Commentary
  • Success
  • Retail
  • Mpw
  • Tech
  • Lifestyle
  • CEO Initiative
  • Asia
  • Politics
  • Conferences
  • Europe
  • Newsletters
  • Personal Finance
  • Environment
  • Magazine
  • Education
Customer Support
  • Frequently Asked Questions
  • Customer Service Portal
  • Privacy Policy
  • Terms Of Use
  • Single Issues For Purchase
  • International Print
Commercial Services
  • Advertising
  • Fortune Brand Studio
  • Fortune Analytics
  • Fortune Conferences
  • Business Development
  • Group Subscriptions
About Us
  • About Us
  • Press Center
  • Work At Fortune
  • Terms And Conditions
  • Site Map
  • About Us
  • Press Center
  • Work At Fortune
  • Terms And Conditions
  • Site Map
  • Facebook icon
  • Twitter icon
  • LinkedIn icon
  • Instagram icon
  • Pinterest icon

Latest in MPW

Xbox CEO Asha Sharma
SuccessCareers
Xbox’s CEO spent her early career taking out trash and selling coupon books—she says the secret to her rise was never obsessing over a dream career
By Preston ForeJune 10, 2026
8 hours ago
Meryl Streep says she was ‘ready to retire’ when the call for ‘Devil Wears Prada’ came—so she demanded they double her salary or nothing
SuccessThe Promotion Playbook
Meryl Streep says she was ‘ready to retire’ when the call for ‘Devil Wears Prada’ came—so she demanded they double her salary or nothing
By Orianna Rosa RoyleJune 10, 2026
9 hours ago
Xbox CEO Asha Sharma speaks on stage at Fortune Brainstorm Tech 2026.
Big TechMicrosoft
‘Not an Allbirds Moment’: Xbox’s new CEO says she is grounding the console in gaming roots, not AI
By Sebastian HerreraJune 9, 2026
1 day ago
BP’s new CEO Meg O’Neill rips up the energy giant’s playbook—and the ‘green’ era with it
EnergyBP
BP’s new CEO Meg O’Neill rips up the energy giant’s playbook—and the ‘green’ era with it
By Jordan BlumJune 9, 2026
1 day ago
Opening offices in 120 countries is ‘not a badge of honor’—pick 30 instead says iconic former tech CEO
C-SuiteBrainstorm Tech
Opening offices in 120 countries is ‘not a badge of honor’—pick 30 instead says iconic former tech CEO
By Jeff John RobertsJune 9, 2026
1 day ago
Marguerite Casey Foundation to donate half a billion by 2036 to help rescue “suffering” nonprofits under Trump
MPWphilanthropy
Marguerite Casey Foundation to donate half a billion by 2036 to help rescue “suffering” nonprofits under Trump
By The Associated Press and James PollardJune 9, 2026
1 day ago

Most Popular

Pentagon accuses Alibaba, Baidu and BYD, three of China's biggest companies, of supporting the Chinese military
Asia
Pentagon accuses Alibaba, Baidu and BYD, three of China's biggest companies, of supporting the Chinese military
By Kate O'Keeffe and BloombergJune 8, 2026
2 days ago
'We are rapidly running out of time': Watchdog sounds Social Security alarm after 22% cut confirmed for 2032
Economy
'We are rapidly running out of time': Watchdog sounds Social Security alarm after 22% cut confirmed for 2032
By Nick LichtenbergJune 9, 2026
1 day ago
Costco CEO Ron Vachris rose from forklift driver to the C-suite without a college degree: ‘Don’t chase a title’ is the career advice that got him there
Success
Costco CEO Ron Vachris rose from forklift driver to the C-suite without a college degree: ‘Don’t chase a title’ is the career advice that got him there
By Preston ForeJune 8, 2026
2 days ago
Current price of oil as of June 9, 2026
Personal Finance
Current price of oil as of June 9, 2026
By Joseph HostetlerJune 9, 2026
1 day ago
Wall Street dumped nearly $1 trillion in tech stocks by midday—then clawed it back and bought peanut butter and paint
Investing
Wall Street dumped nearly $1 trillion in tech stocks by midday—then clawed it back and bought peanut butter and paint
By Eva RoytburgJune 9, 2026
1 day ago
A ‘MAGA Warrior’ Texas ag chief is publicly blasting the USDA over a flesh-eating pest threatening America's beef supply
North America
A ‘MAGA Warrior’ Texas ag chief is publicly blasting the USDA over a flesh-eating pest threatening America's beef supply
By Marco Quiroz-GutierrezJune 10, 2026
14 hours ago

© 2026 Fortune Media IP Limited. All Rights Reserved. Use of this site constitutes acceptance of our Terms of Use and Privacy Policy | CA Notice at Collection and Privacy Notice | Do Not Sell/Share My Personal Information
FORTUNE is a trademark of Fortune Media IP Limited, registered in the U.S. and other countries. FORTUNE may receive compensation for some links to products and services on this website. Offers may be subject to change without notice.