Passengers on a Virgin America flight to New York stow their bags.
Robert Nickelsberg—Getty Images
By Fortune Editors and Travel + Leisure
September 10, 2015

Virgin America claims the top spot among U.S. carriers in the Best in Business Travel survey again this year.

For our second annual survey, Fortune partnered with Travel + Leisure to ask readers about their habits and brand preferences while traveling for work. They named their favorite airlines and rated them using a variety of criteria, including customer service, frequent flier programs, in-flight class experience, food and entertainment options, and airport lounges.

Here’s what’s keeping Virgin America ahead of the competition:

• Two words: live streaming. Satellite wi-fi recently launched on 10 A320s, with more to come. Internet speeds are eight to 10 times faster than any other in-flight system.

• Plush full-size pillows and duvets have spruced up an already standout first-class cabin, complementing the white leather seats and lumbar massagers.

• Its Elevate loyalty program has a “no blackout date” policy—and is a boon for those looking to book on major holidays and during peak travel periods.

• Virgin is the only U.S. airline with on-demand food ordering. Just press a button on the seat-back touch screen, settle in, and wait for your artisanal cheese plate to arrive.

See below for rankings of U.S. airlines by survey categories.


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