Photo courtesy: Simon Dawson — Bloomberg/Getty Images
By Ben Geier
August 13, 2014

Earlier this week, Shake Shack apologized for taking the ridges off their French fries.

That’s right, the crinkles are back, and after waiting in line for a few hours you’ll be able to enjoy them as you did before. Although CEO Randy Garutti never quite said “I’m sorry” for taking them away in the first place, he did note that Shake Shack “never fully heard the legions of fans that loved our classic crinkle.”

Corporate apologies are nothing new. Even the greatest companies have to issue a mea culpa from time to time. Remember Steve Jobs of Apple’s apology to users of the iPhone 4 who experienced antenna problems? He said Apple would “work its butt off” to correct it and offered customers a case to fix the flaw.

Here are a few other classic apologies from corporate giants:


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