• Home
  • Latest
  • Fortune 500
  • Finance
  • Tech
  • Leadership
  • Lifestyle
  • Rankings
  • Multimedia

Trendingnow

1

AI CEOs from OpenAI, Anthropic, and Microsoft set aside their rivalry to warn Congress AI is making it too easy to design and create bioweapons

2

Billionaires Elon Musk and Mark Zuckerberg used mortgages to buy multimillion-dollar mansions. Here’s why that’s a savvy financial decision

3

Social Security faces a 24% cut in 2032—that's a $345 billion hit to retirees nationwide, watchdog says

1

AI CEOs from OpenAI, Anthropic, and Microsoft set aside their rivalry to warn Congress AI is making it too easy to design and create bioweapons

2

Billionaires Elon Musk and Mark Zuckerberg used mortgages to buy multimillion-dollar mansions. Here’s why that’s a savvy financial decision

3

Social Security faces a 24% cut in 2032—that's a $345 billion hit to retirees nationwide, watchdog says
LeadershipCEO Daily

Google Duplex, Apple and Goldman, Drug Prices: CEO Daily for May 11, 2018

By
David Meyer
David Meyer
Down Arrow Button Icon
By
David Meyer
David Meyer
Down Arrow Button Icon
May 11, 2018, 6:07 AM ET

Good morning. David Meyer (Fortune‘s writer in Berlin) here, filling in for Alan.

When Google unveiled its Duplex “AI” earlier this week, it sparked massive ethical concerns. Belatedly, the company seems to have recognized the problem.

The point of the new virtual assistant is to conduct phone calls on behalf of the user, making appointments and so on. Duplex is the culmination of a lot of Google’s work on machine-learning and natural-language technology—in other words, it sounds and comes across like a real person.

When Google CEO Sundar Pichai demonstrated the service at its I/O developer conference, playing recordings of interactions between Duplex and actual people at a hair salon and a restaurant, the demo rightly wowed a lot of people, but it also outraged many. The problem was that those on the other end of the line apparently had no idea they were talking to a robot—good tech; bad ethics.

As prominent sociologist Zeynep Tufekci put it: “Google Assistant making calls pretending to be human not only without disclosing that it’s a bot, but adding ‘ummm’ and ‘aaah’ to deceive the human on the other end with the room cheering it… horrifying. Silicon Valley is ethically lost, rudderless and has not learned a thing.”

Yesterday, Google finally responded by saying it was “designing this feature with disclosure built-in, and [will] make sure the system is appropriately identified. What we showed at I/O was an early technology demo.”

It’s good that Google is listening, but deeply concerning that it didn’t think to demonstrate these human-friendly tweaks along with its technical advances. As I’ve written before, in the context of Facebook and the Cambridge Analytica scandal, big tech can’t take people’s trust for granted.

Many people are already freaked out by the implications of AI—from its impact on employment to its lack of human discretion—and suspicious of Google because of the amount of their data it holds. So what does the company do? Run a demonstration that implies they won’t even be able to trust that they’re talking to a real person on the phone, thanks to Google tech.

Human ethics—not just human simulation—need to be baked into these systems from the start, not as a reactive afterthought. And Google, as a company that so many budding technologists look up to, really should try harder on this front.

News below.

David Meyer
@superglaze

Top News

Apple and Goldman

Apple and Goldman Sachs are reportedly going to launch a joint credit card bearing the Apple Pay brand. The move could help Apple boost uptake of the payment service, which the Wall Street Journal says has been slower than hoped-for. It's also Goldman's first card, coming at a time when the company is trying to push harder into consumer banking. WSJ

Drug Prices

President Donald Trump will today give a speech addressing the issue of high prescription drug prices, according to White House officials. According to reports, the administration will try to promote cheaper generic drugs, easing their way into the market and making them available for free to low-income seniors. It will not, however, allow Medicare to directly negotiate prices with manufacturers. CNBC

Asda-Sainsbury's Merger

The sale of Walmart's British supermarket chain, Asda, to rival Sainsbury's would need to involve the offloading of at least 73 branches, according to research by store-location analysts at Maximise UK. That's 6% of the combined operation's total branches. The deal will require a green light from the U.K.'s Competition and Markets Authority, and the new group—set to be the country's largest—would have a particular concentration of locations in England's north-west and south-east. BBC

Boring Story

Elon Musk has promised that his Boring Company's first under-L.A. tunnel will be available for public use within a few months—for free. That just applies to early tests, of course; once it's fully operational, using the tunnel will cost money. The 2.7-mile tunnel was built very quickly, partly due to an environmental review exemption. Musk's plans for more elaborate tunnels will likely incur much closer, and lengthier, scrutiny. Fortune

Around the Water Cooler

Eyes On Italy

With the anti-euro, populist Five Star and League parties on the verge of forming a coalition government in Italy, why are investors not more scared? According to experts quoted in this Financial Times piece, the European Central Bank's ongoing bond-buying creates market conditions that are "supportive for Italian debt," and Italy's decision to refinance itself at longer maturities makes it more "resilient to shocks." FT

Apple's Aluminum

Apple uses a lot of aluminum in its devices, but it's also big on environment-friendliness—for example, by making all its data centers use renewable energy. So now it's setting up a new joint venture with Alcoa and Rio Tinto to establish a greener way of smelting aluminum. Usually that involves burning carbon, but the new project—set for fruition in 2024—would use another "advanced conductive material." CNBC

Electronics Searches

A federal judge has rejected the government's argument that warrantless searches of personal electronics at the U.S. border are acceptable. The Department of Homeland Security has the authority to search luggage and containers without warrants, but the government thinks this applies to smartphones as well. However, refusing to dismiss a lawsuit over the issue, Boston judge Denise Caspar noted that "the ability to review travelers' cellphones allows officers to view 'nearly every aspect of their lives—from the mundane to the intimate.'" NBC

AI Sexism

LivePerson CEO Robert LoCascio is concerned about virtual assistants, which come with female voices by default, being mainly developed by white male engineers who may be baking chauvinism into their systems. Think Alexa being subservient and accepting rudeness on the part of the user. "To avert a disaster in conversational AI, one important antidote to techie male bias that we are pursuing aggressively in our company is to engage contact center staff alongside coders in building the bots," he suggests. Fortune

This edition of CEO Daily was edited by David Meyer. Find previous editions here, and sign up for other Fortune newsletters here.

About the Author
By David Meyer
LinkedIn icon
See full bioRight Arrow Button Icon

Latest in Leadership

Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025

Most Popular

Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Fortune Secondary Logo
Rankings
  • 100 Best Companies
  • Fortune 500
  • Global 500
  • Fortune 500 Europe
  • Most Powerful Women
  • World's Most Admired Companies
  • See All Rankings
  • Lists Calendar
Sections
  • Finance
  • Fortune Crypto
  • Features
  • Leadership
  • Health
  • Commentary
  • Success
  • Retail
  • Mpw
  • Tech
  • Lifestyle
  • CEO Initiative
  • Asia
  • Politics
  • Conferences
  • Europe
  • Newsletters
  • Personal Finance
  • Environment
  • Magazine
  • Education
Customer Support
  • Frequently Asked Questions
  • Customer Service Portal
  • Privacy Policy
  • Terms Of Use
  • Single Issues For Purchase
  • International Print
Commercial Services
  • Advertising
  • Fortune Brand Studio
  • Fortune Analytics
  • Fortune Conferences
  • Business Development
  • Group Subscriptions
About Us
  • About Us
  • Press Center
  • Work At Fortune
  • Terms And Conditions
  • Site Map
  • About Us
  • Press Center
  • Work At Fortune
  • Terms And Conditions
  • Site Map
  • Facebook icon
  • Twitter icon
  • LinkedIn icon
  • Instagram icon
  • Pinterest icon

Latest in Leadership

Natisha Hiedeman, wearing a black and green jersey, celebrates on court.
North AmericaSports
The Seattle Storm used to be the ‘tail’ on the ‘dog’ of its NBA counterpart. Now the WNBA team is leading the city’s basketball revival
By Sasha RogelbergJune 6, 2026
10 hours ago
weiss
Arts & EntertainmentMedia
‘We don’t want to see ‘60 Minutes’ die’: the last 3 correspondents say they’re staying at CBS News
By Jocelyn Noveck and The Associated PressJune 6, 2026
10 hours ago
Chinese humanoid robots dominate the market with thousands shipped a year. But most are still performative rather than functional
InnovationRobots
Chinese humanoid robots dominate the market with thousands shipped a year. But most are still performative rather than functional
By Chan Ho-Him and The Associated PressJune 6, 2026
11 hours ago
Jamie Dimon in a New York skyscraper.
SuccessFortune 500
These 12 Fortune 500 companies have survived wars, crashes, and over 200 years of U.S. history
By Preston ForeJune 6, 2026
12 hours ago
home
CommentaryHousing
One in five homebuyers is a single woman – here’s what’s driving the shift
By Kathy CollinsJune 6, 2026
13 hours ago
Gen Z is ditching college for ‘more secure’ trade jobs—but boilermakers and welders actually rank among the worst entry-level jobs
SuccessGen Z
Gen Z is ditching college for ‘more secure’ trade jobs—but boilermakers and welders actually rank among the worst entry-level jobs
By Orianna Rosa RoyleJune 6, 2026
13 hours ago

Most Popular

AI CEOs from OpenAI, Anthropic, and Microsoft set aside their rivalry to warn Congress AI is making it too easy to design and create bioweapons
AI
AI CEOs from OpenAI, Anthropic, and Microsoft set aside their rivalry to warn Congress AI is making it too easy to design and create bioweapons
By Marco Quiroz-GutierrezJune 5, 2026
2 days ago
Billionaires Elon Musk and Mark Zuckerberg used mortgages to buy multimillion-dollar mansions. Here’s why that’s a savvy financial decision
Real Estate
Billionaires Elon Musk and Mark Zuckerberg used mortgages to buy multimillion-dollar mansions. Here’s why that’s a savvy financial decision
By Sydney LakeJune 6, 2026
14 hours ago
Social Security faces a 24% cut in 2032—that's a $345 billion hit to retirees nationwide, watchdog says
Economy
Social Security faces a 24% cut in 2032—that's a $345 billion hit to retirees nationwide, watchdog says
By Nick LichtenbergJune 5, 2026
2 days ago
MacKenzie Scott's approach to her $26 billion giving spree was inspired by a book she read in college about writing
Success
MacKenzie Scott's approach to her $26 billion giving spree was inspired by a book she read in college about writing
By Sydney LakeJune 5, 2026
2 days ago
Current price of oil as of June 5, 2026
Personal Finance
Current price of oil as of June 5, 2026
By Joseph HostetlerJune 5, 2026
1 day ago
Ohio city workers are covering automated license plate readers with trash bags as officials sound the alarm on 'egregious violations' of privacy
Cybersecurity
Ohio city workers are covering automated license plate readers with trash bags as officials sound the alarm on 'egregious violations' of privacy
By Sasha RogelbergJune 3, 2026
3 days ago

© 2026 Fortune Media IP Limited. All Rights Reserved. Use of this site constitutes acceptance of our Terms of Use and Privacy Policy | CA Notice at Collection and Privacy Notice | Do Not Sell/Share My Personal Information
FORTUNE is a trademark of Fortune Media IP Limited, registered in the U.S. and other countries. FORTUNE may receive compensation for some links to products and services on this website. Offers may be subject to change without notice.