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Amazon’s Alexa Now Answers Health-Related Questions Using WebMD

By
Kate Samuelson
Kate Samuelson
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By
Kate Samuelson
Kate Samuelson
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March 7, 2017, 5:47 PM ET
Amazon.com Inc. Launches Its Echo Home Assistant In The U.K.
An attendee holds an "Echo Dot" device during the U.K. launch event for the Amazon.com Inc. Echo voice-controlled home assistant speaker in this arranged photograph in London, U.K., on Wednesday, Sept. 14, 2016. The Seattle-based company today announced that its Echo product line will be available in the U.K. and Germany starting in the fall, the first time the gadget will be available outside the U.S. Photographer: Luke MacGregor/Bloomberg via Getty ImagesBloomberg via Getty Images

Instead of turning to Google with a health-related question, Amazon has made it so Alexa can scour WebMD to answer users’ medical queries.

Starting today, users can question their Alexa-enabled devices, such as the Amazon Echo, Echo Dot and Amazon Fire TV, about health-related topics, according to a press release. Users can ask about everything from the definition of various conditions (“Alexa, ask WebMD to tell me about type 2 diabetes”), to the side effect of certain substances (“Alexa, ask WebMD what are the side effects of steroids”) and treatment recommendations (“Alexa, ask WebMD how to treat a sore throat”).

With the help of WebMD (WBMD), Alexa devices will respond with physician-reviewed, medically appropriate answers in plain, accessible language, the press release states. In addition to providing answers via voice, WebMD will also give users the opportunity to request additional information to be sent in text form to their Alexa app.

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“We’re excited that WebMD is bringing its skill to Alexa,” Rob Pulciani, director of Amazon Alexa (AMZN), said in a statement. “With the WebMD skill, customers can get answers to health questions simply by asking Alexa. It highlights the convenience of a more natural spoken language experience.”

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By Kate Samuelson
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