• Home
  • Latest
  • Fortune 500
  • Finance
  • Tech
  • Leadership
  • Lifestyle
  • Rankings
  • Multimedia

Trendingnow

1

Mark Cuban says he has the solution to growing income inequality, and it's to reward every employee—from CEO to janitor—with company stock

2

OpenAI says its AI models secretly broke out of a secure test environment and hacked into AI company Hugging Face in order to cheat on an evaluation

3

Mathematicians grapple with a ‘very rapid and very unsettling change’ as AI cracks yet another century-old problem

1

Mark Cuban says he has the solution to growing income inequality, and it's to reward every employee—from CEO to janitor—with company stock

2

OpenAI says its AI models secretly broke out of a secure test environment and hacked into AI company Hugging Face in order to cheat on an evaluation

3

Mathematicians grapple with a ‘very rapid and very unsettling change’ as AI cracks yet another century-old problem
CommentaryLeadership

Warby Parker CEO: The One Thing We Ask Employees to Do Every Week

By
Neil Blumenthal
Neil Blumenthal
Down Arrow Button Icon
By
Neil Blumenthal
Neil Blumenthal
Down Arrow Button Icon
March 6, 2017, 3:12 PM ET
Neil Blumenthal
Neil Blumenthal attends the 2014 PTTOW! Summit - Day 3 at Terrenea Resort on May 9, 2014 in Rancho Palos Verdes, California.Jason Kempin 2014/Getty Images
Add Fortune on Google for similar content.

The Leadership Insiders network is an online community where the most thoughtful and influential people in business contribute answers to timely questions about careers and leadership. Today’s answer to the question, “How do encourage creativity within your organization?” is written by Neil Blumenthal, co-founder and co-CEO of Warby Parker.

One of the core values of the startup world is that you must have a list of core values. Like all abstract ideas, they’re easy to dream up and tricky to implement. Many of us have had the experience of working at companies whose core values were purely theoretical—or, worse, existed in active opposition to the day-to-day workplace environment. (Is there anything more demoralizing?) In order to breathe life into the collection of words we call “core values,” we’re constantly concocting ways to enact them—and regularly surveying employees to find out where we’ve missed the mark.

“Learn, grow, repeat” is one of our values. It’s pretty intuitive. Smart people enjoy learning. Active brains thrive on stimulation. Creativity flows when curiosity is stoked. There are concrete ways to do this (like offering skills training) and holistic ways to do this (like encouraging employees to be informed and culturally engaged). For example, we have a capacious and well-stocked library in our headquarters that employees freely borrow from, and our retail stores are likewise filled with books and art. This is one reason why we prioritize diversity in hiring: A wealth of perspectives makes the workplace an intellectually galvanizing place to be.

It’s also a reason why we launched WarbyCon, a daylong internal convention of seminars led by Warby Parker employees on every subject from Bayesian statistics to pop music to gender to retail real estate. We had a second motive for the conference too: Recent employee surveys had shown us that employees were eager to polish their public speaking abilities. A convention seemed like a prime opportunity to supply training in public speaking to participants while cultivating a thirst for learning. We also had really good snacks on hand—think brain food.

Hosting a yearly quirky internal convention is a good way to blast open the fire hydrant of ideas, but companies need to have sustained, thoughtful programs in place to make sure that innovation is a daily practice. The simplest way to pursue new and creative ideas is to ask for them—and listen. At Warby, each employee submits a weekly “Innovation Idea,” which can be anything from “We should celebrate our seventh anniversary with a ‘lucky-7’ themed instant-win game where customers can win glasses for life” (we actually did that this year) to “We should create a parody site for April Fools’ Day where we pretend to sell glasses to dogs” (also done!) Although it could sound like a startup cliché, the habit of suggesting a weekly idea really does get people in the habit of dreaming up cool concepts. After all, creativity begets creativity.

 

While these innovative ideas might seem random, they demonstrate our conviction that core values aren’t just a nebulous company culture concept, but a strategic imperative. And like all strategic imperatives, they need to be approached deliberately and rigorously. This means creating processes and activities that reinforce the desired behavior, and finding new ways to do so over the long term, so that you’re actually modeling the behavior you want to encourage.

Creativity is a business imperative. Every organization and industry is changing quickly these days, and every role within every organization is changing quickly as well. Product designers now spend more time designing for mobile than they did five years ago, when desktop was king. Copywriters have to adopt their writing style to the constraints and vocabulary of social media. The velocity of change is dizzying. Being resourceful, adaptable, and ingenious is a basic job requirement.

That may sound intimidating, but look on the bright side: Creativity is now recognized as less a gift than a teachable skill. Just as a company needs a strategy to capture market share, a company needs a strategy to encourage actions that reflect their core values. Otherwise, those all-important sentences are just words on a piece of paper.

About the Author
By Neil Blumenthal
See full bioRight Arrow Button Icon
Add Fortune on Google for similar content.

Latest in Commentary

Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025

Most Popular

Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Fortune Secondary Logo
Rankings
  • 100 Best Companies
  • Fortune 500
  • Global 500
  • Fortune 500 Europe
  • Most Powerful Women
  • World's Most Admired Companies
  • See All Rankings
  • Lists Calendar
Sections
  • Finance
  • Fortune Crypto
  • Features
  • Leadership
  • Health
  • Commentary
  • Success
  • Retail
  • Mpw
  • Tech
  • Lifestyle
  • CEO Initiative
  • Asia
  • Politics
  • Conferences
  • Europe
  • Newsletters
  • Personal Finance
  • Environment
  • Magazine
  • Education
Customer Support
  • Frequently Asked Questions
  • Customer Service Portal
  • Privacy Policy
  • Terms Of Use
  • Single Issues For Purchase
  • International Print
Commercial Services
  • Advertising
  • Fortune Brand Studio
  • Fortune Analytics
  • Fortune Conferences
  • Business Development
  • Group Subscriptions
About Us
  • About Us
  • Press Center
  • Work At Fortune
  • Terms And Conditions
  • Site Map
  • About Us
  • Press Center
  • Work At Fortune
  • Terms And Conditions
  • Site Map
  • Facebook icon
  • Twitter icon
  • LinkedIn icon
  • Instagram icon
  • TikTok icon
  • YouTube icon

Latest in Commentary

t
CommentaryTariffs
Trump’s third tariff tantrum piles more dizzying distractions on top of ever-spiraling failures
By Jeffrey Sonnenfeld and Steven TianJuly 22, 2026
4 hours ago
orson
CommentaryOpenAI
We got California to intervene about OpenAI’s corporate switch from nonprofit status. It’s time for the SEC to come to the table
By Orson Aguilar and Catherine BracyJuly 22, 2026
4 hours ago
ls
Commentarybooks
Confessions of an award-winning AI memoirist — the ‘slop’ debate isn’t really about good writing, and you know it
By Luke StoffelJuly 22, 2026
5 hours ago
b
Commentarythe future of work
Manpower President: The future of work question that even CEOs can’t answer
By Becky FrankiewiczJuly 22, 2026
5 hours ago
k
Commentarypower
What I keep hearing from Fortune 500 CEOs: ‘We have no idea what we’re actually paying for power’
By Kiran BhatrajuJuly 21, 2026
1 day ago
Bolt CEO Ryan Breslow
CommentaryHuman resources
The CEO who fired HR was right. About the wrong thing.
By KeyAnna SchmiedlJuly 21, 2026
1 day ago

Most Popular

Mark Cuban says he has the solution to growing income inequality, and it's to reward every employee—from CEO to janitor—with company stock
Success
Mark Cuban says he has the solution to growing income inequality, and it's to reward every employee—from CEO to janitor—with company stock
By Sasha RogelbergJuly 20, 2026
2 days ago
OpenAI says its AI models secretly broke out of a secure test environment and hacked into AI company Hugging Face in order to cheat on an evaluation
Cybersecurity
OpenAI says its AI models secretly broke out of a secure test environment and hacked into AI company Hugging Face in order to cheat on an evaluation
By Jeremy Kahn and Emily ForliniJuly 21, 2026
21 hours ago
Mathematicians grapple with a ‘very rapid and very unsettling change’ as AI cracks yet another century-old problem
AI
Mathematicians grapple with a ‘very rapid and very unsettling change’ as AI cracks yet another century-old problem
By Eva RoytburgJuly 21, 2026
1 day ago
‘I want to die broke’: Billionaire philanthropist Denny Sanford dies after giving away $4 billion
Success
‘I want to die broke’: Billionaire philanthropist Denny Sanford dies after giving away $4 billion
By Sydney LakeJuly 20, 2026
2 days ago
Despite a $156 million contract, Knicks star Jalen Brunson still calls his parents for financial advice any time he makes a big purchase
Success
Despite a $156 million contract, Knicks star Jalen Brunson still calls his parents for financial advice any time he makes a big purchase
By Emma BurleighJuly 21, 2026
1 day ago
'Dr. Doom' Nouriel Roubini says we're headed for universal basic income or 'some form of socialism' as AI revolutionizes work—He calls that optimistic
AI
'Dr. Doom' Nouriel Roubini says we're headed for universal basic income or 'some form of socialism' as AI revolutionizes work—He calls that optimistic
By Jason MaJuly 18, 2026
4 days ago

© 2026 Fortune Media IP Limited. All Rights Reserved. Use of this site constitutes acceptance of our Terms of Use and Privacy Policy | CA Notice at Collection and Privacy Notice | Do Not Sell/Share My Personal Information
FORTUNE is a trademark of Fortune Media IP Limited, registered in the U.S. and other countries. FORTUNE may receive compensation for some links to products and services on this website. Offers may be subject to change without notice.