• Home
  • Latest
  • Fortune 500
  • Finance
  • Tech
  • Leadership
  • Lifestyle
  • Rankings
  • Multimedia
Starbucks

Starbucks to Enter the Ultimate Coffee Snob Market: Italy

Phil Wahba
By
Phil Wahba
Senior Writer
Down Arrow Button Icon
Phil Wahba
By
Phil Wahba
Senior Writer
Down Arrow Button Icon
February 28, 2016, 7:17 PM ET
Photograph by Ben Pruchnie/Getty Images

Despite years of global expansion, Starbucks (SBUX) has remained conspicuously absent from a country that is home to millions of the most discerning coffee drinkers in the world: Italy.

But that will change in early 2017: the Seattle-based coffee giant announced on Sunday that it would open its first ever store in Italy next year, in Milan, in partnership with a local licensee, Percassi, with other locations to follow.

While Starbucks now operates in other markets known for coffee snobbishness, notably France, the company said the move into Italy is particularly meaningful to CEO Howard Schultz. During a business trip in 1983 to Milan and Verona, he discovered the Italian art of preparing coffee, which inspired his vision for Starbucks.

“Starbucks history is directly linked to the way the Italians created and executed the perfect shot of espresso,” Schultz said in a statement. “Everything that we’ve done sits on the foundation of those wonderful experiences that many of us have had in Italy.”

Howard_in_Italy_(1)
Howard Schultz, chairman and CEO of Starbucks, stands in the center of Galleria Vittorio Emanuele II, one of the world’s oldest shopping malls, in Milan, Italy, as he announces that Starbucks will open its first store in the country in 2017.Courtesy of Starbucks

Seemingly mindful of the fierce coffee chauvinism of Italians and aware of the risk of being seen as an ugly American company coming in and imposing its ways, Schultz emphasized that the store will show deference to Italians and their coffee culture.

“Now we’re going to try, with great humility and respect, to share what we’ve been doing and what we’ve learned through our first retail presence in Italy,” Schultz said.

Percassi, Starbucks’ Italian partner, has a track record of operating highly successful major brand partnerships across Italy, Starbucks said. Antonio Percassi said Italians are ready for Starbucks. It wouldn’t be surprising to see Starbucks succeed in Italy—many people predicted McDonald’s would fail in France, the original land of foodies. But France is now the fast-food chain’s biggest market outside the U.S.

Europe is also still relatively virgin territory for Starbucks. There are almost 2,500 license or company operated stores in Europe, the Middle East, and Africa, only one-sixth the number in North America.

Starbucks did not say how many shops it ultimately plans to open in Italy.

About the Author
Phil Wahba
By Phil WahbaSenior Writer
LinkedIn iconTwitter icon

Phil Wahba is a senior writer at Fortune primarily focused on leadership coverage, with a prior focus on retail.

See full bioRight Arrow Button Icon

Latest in

Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025

Most Popular

Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Rankings
  • 100 Best Companies
  • Fortune 500
  • Global 500
  • Fortune 500 Europe
  • Most Powerful Women
  • Future 50
  • World’s Most Admired Companies
  • See All Rankings
Sections
  • Finance
  • Leadership
  • Success
  • Tech
  • Asia
  • Europe
  • Environment
  • Fortune Crypto
  • Health
  • Retail
  • Lifestyle
  • Politics
  • Newsletters
  • Magazine
  • Features
  • Commentary
  • Mpw
  • CEO Initiative
  • Conferences
  • Personal Finance
  • Education
Customer Support
  • Frequently Asked Questions
  • Customer Service Portal
  • Privacy Policy
  • Terms Of Use
  • Single Issues For Purchase
  • International Print
Commercial Services
  • Advertising
  • Fortune Brand Studio
  • Fortune Analytics
  • Fortune Conferences
  • Business Development
About Us
  • About Us
  • Editorial Calendar
  • Press Center
  • Work At Fortune
  • Diversity And Inclusion
  • Terms And Conditions
  • Site Map

© 2025 Fortune Media IP Limited. All Rights Reserved. Use of this site constitutes acceptance of our Terms of Use and Privacy Policy | CA Notice at Collection and Privacy Notice | Do Not Sell/Share My Personal Information
FORTUNE is a trademark of Fortune Media IP Limited, registered in the U.S. and other countries. FORTUNE may receive compensation for some links to products and services on this website. Offers may be subject to change without notice.


Latest in

NewslettersTerm Sheet
Inside OpenAI’s ‘code red’
By Allie GarfinkleDecember 19, 2025
2 minutes ago
Mark Zandi, chief economist at Moodys Analytics, during a Senate Budget Committee hearing in Washington, DC, US, on Thursday, May 4, 2023.
Economyunemployment
Sneaking unemployment rate means the U.S. economy is inching closer to a key recession indicator, says Moody’s
By Eleanor PringleDecember 19, 2025
48 minutes ago
TikTok CEO Shou Zi Chew (center) on January 20, 2025 in Washington, D.C. (Photo: Shawn Thew-Pool/Getty Images)
NewslettersFortune Tech
TikTok finally, actually, seriously agrees to divest its U.S. unit
By Andrew NuscaDecember 19, 2025
1 hour ago
At left, CEO of Scale A.I. Alexandr Wang testifies during a House Armed Services Subcommittee on Cyber, Information Technologies and Innovation hearing about artificial intelligence, as other people watch him, on Capitol Hill July 18, 2023 in Washington, DC
AIMeta
Meta’s 28-year-old billionaire prodigy says the next Bill Gates will be a 13-year-old who is ‘vibe coding’ right now
By Eva RoytburgDecember 19, 2025
1 hour ago
David Ko stands in front of a blue and purple "Fortune" background.
Healthchief executive officer (CEO)
The CEO behind the world’s top sleep and meditation app says most leaders are operating at ‘about 20%’ without a ‘fully recharged’ battery
By Sasha RogelbergDecember 19, 2025
2 hours ago
NewslettersCEO Daily
BBDO International CEO: The biggest risks are the ones not taken
By Diane BradyDecember 19, 2025
2 hours ago

Most Popular

placeholder alt text
Economy
The $38 trillion national debt is to blame for over $1 trillion in annual interest payments from here on out, CRFB says
By Nick LichtenbergDecember 17, 2025
2 days ago
placeholder alt text
C-Suite
Red Lobster CEO Damola Adamolekun says the key to being a better leader is being a better person: ‘Leadership is self-improvement’
By Sydney LakeDecember 17, 2025
2 days ago
placeholder alt text
Success
As millions of Gen Zers face unemployment, McDonald's CEO dishes out some tough love career advice for navigating the market: ‘You've got to make things happen for yourself’
By Preston ForeDecember 16, 2025
3 days ago
placeholder alt text
AI
'Robots are going to be amongst us': Qualcomm exec says buckle up for the next 5 years. Your car is going to be the first shoe to drop
By Nino PaoliDecember 17, 2025
2 days ago
placeholder alt text
Future of Work
LinkedIn CEO says it's 'outdated' to have a five-year career plan: It's a 'little bit foolish' considering the pace AI is changing the workplace
By Sydney LakeDecember 18, 2025
21 hours ago
placeholder alt text
Economy
‘This is a wacky number’: economists cry foul as new government data assumes zero housing inflation in surprising November drop
By Eva RoytburgDecember 18, 2025
17 hours ago