• Home
  • Latest
  • Fortune 500
  • Finance
  • Tech
  • Leadership
  • Lifestyle
  • Rankings
  • Multimedia

Trendingnow

1

Iran just crossed Trump's red line for resuming all-out war as fighting continues to escalate with no end in sight

2

Indeed chief economist: Aging Baby Boomers are America's real labor problem, not AI

3

U.S. companies have finally gotten $71 billion in tariff refunds, but they’re using it to offset inflation caused by the Iran war

1

Iran just crossed Trump's red line for resuming all-out war as fighting continues to escalate with no end in sight

2

Indeed chief economist: Aging Baby Boomers are America's real labor problem, not AI

3

U.S. companies have finally gotten $71 billion in tariff refunds, but they’re using it to offset inflation caused by the Iran war
TechInternet of Things

IBM Is Bringing in Watson to Conquer The Internet of Things

By
Stacey Higginbotham
Stacey Higginbotham
Down Arrow Button Icon
By
Stacey Higginbotham
Stacey Higginbotham
Down Arrow Button Icon
December 15, 2015, 4:00 AM ET
Add Fortune on Google for similar content.

Watson—IBM’s cognitive computing service that plays Jeopardy, assists doctors in diagnosing patients, and helps financial service professionals recommend products to clients—now has a new role. Watson will help IBM (IBM) clients shuffle through reams of data expected to be generated by the masses of connected objects coming online as part of the Internet of things. Watson’s skills will be made available as part of the services offered to customers who come in through IBM’s IoT Foundation cloud product.

Those services will include an API that lets computers understand people when they talk, machine learning and predictive analytics services, a video and image recognition service, and a textual analytics service that can associate meaning from unstructured text-based data. The service will enable clients to build products with completely new capabilities and user interfaces.

For example, a mechanic might be able to ask a computer what step comes next as part of a complicated engine repair or another client might be able to implement predictive maintenance on a manufacturing line, recognizing when machinery is about to break down.

Big Blue is also creating a global headquarters for the Watson Internet of Things division, based in Munich, where 1,000 IBMers will be based. The Munich headquarters will also be one of eight new “experience centers” where IBM (IBM) clients can go and see firsthand how to use Watson’s services to build their products.

Like many IBM announcements, there’s a lot of fanfare for what feels like somewhat marginal news. After all, back in March IBM announced it was investing $3 billion in creating an Internet of things division, and in September it named Harriet Green, formerly of British travel firm Thomas Cook, as the head of the IBM Internet of things business unit.

And given that IBM says that there are more than 9 billion connected devices operating today, and that those devices will generate 2.5 quintillion bytes of new data every day over the next 15 years, it’s hardly a surprise that IBM would involve Watson and its artificial intelligence capabilities to parse that data. So what should we focus on with IBM’s Internet of things strategy?

For that, Fortune interviewed Green on her 64th day on the job to understand what mattered and what was more IBM press-mongering. In hiring Green, who is based in London, and setting up the Watson headquarters in Europe, IBM is deliberately placing its assets where much of the actual action is happening around the industrial Internet of things. Governments in Europe so far have been far more interested in investing in projects for smarter cities, while factories and industrial clients in Europe have been quick to investigate new connected technologies in what many call Industry 4.0.

Green tends to go straight to the practical issues. She says that 90% of the client’s data is unusable for traditional computers because it consists of elements such as doctors notes on medical files or social media entries that can’t be classified in a useful format. But Watson can make use of that data—sometimes in startling ways. For example, before Green had arrived on her first day, her future employees at IBM had run her publicly available speeches, social media posts and anything else they could find through Watson to figure out what kind of boss she would be.

 

“At first I thought, this is kind of scary. But then I realized, my God, this is me,” she said of her future employees’ sleuthing.

That puts a lot of potential power at IBM’s fingertips, which Green was careful to stress that IBM doesn’t treat lightly. Green touted IBM’s security and the respect with which it treats its clients’ data. It actually helped initiate one of the first clouds for the Internet of things that acted as sort of data escrow. The cloud product acted as a neutral, third place for companies that were working together to securely share data without having to grant each other access to the other’s data center.

IBM has 48 data centers around the world and the software capabilities to ensure that data is stored in a specific geographical location if a country’s regulations require it. This is becoming more and more of a concern for the tech industry thanks to data privacy laws.

But the most interesting bit of Green’s discussion wasn’t about security, or the 750 patents that IBM has that are associated with the Internet of things. It was about IBM’s strategy. Green sees IBM pursuing a vertical, industry-specific approach to helping clients adapt to the Internet of things. Thus, IBM has people working with clients in automotive, retail, insurance, those helping on smarter cities, etc.

This runs counter to many of the broad approaches taken by startups trying to break into the industry with a new platform for the Internet of things. Companies such as Samsara, Helium, Ayla and others are starting with a horizontal approach aimed at connecting sensors in any industry, while many of the existing companies, like GE or Cisco, are trying to come at the market with products defined for a specific industry. In many ways it’s the battle between tech and domain expertise, and since the Internet of things requires both it’s worth seeing how this plays out.

Perhaps IBM will end up making a horizontal technology buy if it sees something it desperately needs. Green won’t rule it out. “We are looking assertively at acquisitions,” she said.

For more on the Internet of things, watch this Fortune video:
[fortune-brightcove videoid=4352736962001]

Make sure to subscribe to Data Sheet, Fortune’s daily newsletter on the business of technology.

About the Author
By Stacey Higginbotham
See full bioRight Arrow Button Icon
Add Fortune on Google for similar content.

Latest in Tech

Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025

Most Popular

Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Fortune Secondary Logo
Rankings
  • 100 Best Companies
  • Fortune 500
  • Global 500
  • Fortune 500 Europe
  • Most Powerful Women
  • World's Most Admired Companies
  • See All Rankings
  • Lists Calendar
Sections
  • Finance
  • Fortune Crypto
  • Features
  • Leadership
  • Health
  • Commentary
  • Success
  • Retail
  • Mpw
  • Tech
  • Lifestyle
  • CEO Initiative
  • Asia
  • Politics
  • Conferences
  • Europe
  • Newsletters
  • Personal Finance
  • Environment
  • Magazine
  • Education
Customer Support
  • Frequently Asked Questions
  • Customer Service Portal
  • Privacy Policy
  • Terms Of Use
  • Single Issues For Purchase
  • International Print
Commercial Services
  • Advertising
  • Fortune Brand Studio
  • Fortune Analytics
  • Fortune Conferences
  • Business Development
  • Group Subscriptions
About Us
  • About Us
  • Press Center
  • Work At Fortune
  • Terms And Conditions
  • Site Map
  • About Us
  • Press Center
  • Work At Fortune
  • Terms And Conditions
  • Site Map
  • Facebook icon
  • Twitter icon
  • LinkedIn icon
  • Instagram icon
  • Pinterest icon

Latest in Tech

data
AIData centers
Power companies are using eminent domain to seize land for data centers as 70% of Americans say not in my backyard
By Aaron Walayat and The ConversationJuly 19, 2026
1 hour ago
‘Dr. Doom’ Nouriel Roubini says we’re headed for universal basic income or ‘some form of socialism’ as AI revolutionizes work—He calls that optimistic
AIthe future of work
‘Dr. Doom’ Nouriel Roubini says we’re headed for universal basic income or ‘some form of socialism’ as AI revolutionizes work—He calls that optimistic
By Jason MaJuly 18, 2026
11 hours ago
A massive margin call and ‘push-button liquidity’ have torched stocks, but they’re now poised to rebound, top Wall Street forecaster says
Investingtech stocks
A massive margin call and ‘push-button liquidity’ have torched stocks, but they’re now poised to rebound, top Wall Street forecaster says
By Jason MaJuly 18, 2026
17 hours ago
xi
AIChina
A Chinese Pink Floyd fan is giving Claude and Chat their own DeepSeek moment — an AI model just as good and half the price
By Matt O'Brien and The Associated PressJuly 18, 2026
19 hours ago
ives
BankingMarkets
‘I’m an example of what I’ve preached’: Dan Ives knows AI has a ‘PR problem’ but it led to his massive career change after 25 years on Wall Street
By Nick LichtenbergJuly 18, 2026
22 hours ago
pt
PoliticsReligion
Peter Thiel just gave the public its closest look yet at his ‘Antichrist’ theory—and it’s a tech and climate regulator
By Nick LichtenbergJuly 18, 2026
23 hours ago

Most Popular

Iran just crossed Trump's red line for resuming all-out war as fighting continues to escalate with no end in sight
Middle East
Iran just crossed Trump's red line for resuming all-out war as fighting continues to escalate with no end in sight
By Jason MaJuly 18, 2026
11 hours ago
Indeed chief economist: Aging Baby Boomers are America's real labor problem, not AI
Commentary
Indeed chief economist: Aging Baby Boomers are America's real labor problem, not AI
By Svenja GudellJuly 18, 2026
1 day ago
U.S. companies have finally gotten $71 billion in tariff refunds, but they’re using it to offset inflation caused by the Iran war
Economy
U.S. companies have finally gotten $71 billion in tariff refunds, but they’re using it to offset inflation caused by the Iran war
By Sasha RogelbergJuly 17, 2026
2 days ago
FedEx CEO says we are in the middle of the biggest supply chain shift he’s seen in 35 years: ‘We are the referendum’
C-Suite
FedEx CEO says we are in the middle of the biggest supply chain shift he’s seen in 35 years: ‘We are the referendum’
By Fortune EditorsJuly 15, 2026
4 days ago
'Dr. Doom' Nouriel Roubini says we're headed for universal basic income or 'some form of socialism' as AI revolutionizes work—He calls that optimistic
AI
'Dr. Doom' Nouriel Roubini says we're headed for universal basic income or 'some form of socialism' as AI revolutionizes work—He calls that optimistic
By Jason MaJuly 18, 2026
11 hours ago
Kevin O’Leary claimed opposition to his Utah data center was fueled by Chinese money. Now he and Fox News are being sued for defamation
Law
Kevin O’Leary claimed opposition to his Utah data center was fueled by Chinese money. Now he and Fox News are being sued for defamation
By Marco Quiroz-GutierrezJuly 17, 2026
2 days ago

© 2026 Fortune Media IP Limited. All Rights Reserved. Use of this site constitutes acceptance of our Terms of Use and Privacy Policy | CA Notice at Collection and Privacy Notice | Do Not Sell/Share My Personal Information
FORTUNE is a trademark of Fortune Media IP Limited, registered in the U.S. and other countries. FORTUNE may receive compensation for some links to products and services on this website. Offers may be subject to change without notice.