Uber announced a series of new initiatives aimed at making riders feel safer after a bout of controversial incidents have wracked the car-hailing service.
Uber announced a series of new initiatives Wednesday aimed at making riders feel safer after a series of controversial incidents have shaken the car-hailing service’s reputation in recent months.
In a blog post, Uber Head of Global Safety Phillip Cardenas said the company has issued a revised code of conduct along with building a new safety advisory board, a quality assurance program and incident response teams.
“We are committed to ensuring Uber is the safest way to get around a city,” wrote Cardenas. He added that his team has been working with outside safety experts to review the service’s passenger safety procedures.
Along with the new code of conduct, the newly implemented initiatives are as follows:
The new programs come after Uber was banned in New Delhi where a passenger was allegedly raped by a driver. The service, which has a history of entering new markets and dealing with local regulations later, is also facing lawsuits in Chicago, Seattle and Washington, D.C.
Uber’s latest funding rounds have valued the company at over $40 billion, making it the highest-valued company backed by private capital.