• Home
  • Latest
  • Fortune 500
  • Finance
  • Tech
  • Leadership
  • Lifestyle
  • Rankings
  • Multimedia

Trendingnow

1

Jeff Bezos wants the bottom half of earners to pay zero income tax—he says nurses making just $75K should save $12K a year

2

As CEO of the $96 billion Sam’s Club, Latriece Watkins is testing her mettle at the warehouse retailer that produced CEOs for Walmart, Target, and Walgreens

3

The river that supplies 40 million Americans is down to 23% — and about to make a $25 million bet on one fish

1

Jeff Bezos wants the bottom half of earners to pay zero income tax—he says nurses making just $75K should save $12K a year

2

As CEO of the $96 billion Sam’s Club, Latriece Watkins is testing her mettle at the warehouse retailer that produced CEOs for Walmart, Target, and Walgreens

3

The river that supplies 40 million Americans is down to 23% — and about to make a $25 million bet on one fish
Tech100 Best Companies to Work For

Cisco’s plan to solve tech’s diversity problem: Start from the top

By
Caroline Fairchild
Caroline Fairchild
Down Arrow Button Icon
By
Caroline Fairchild
Caroline Fairchild
Down Arrow Button Icon
March 5, 2015, 7:30 AM ET
Courtesy of Cisco

Padmasree Warrior loves high heels. Yet as an engineer just starting out in her career, she ditched the heels for more modest shoes. The technologist thought that if she looked more like her male peers, she would fit in and not feel so alone.

“I would dress down and try to fit this grunge model,” says Warrior, who is now the chief technology and strategy officer at Cisco (CSCO). “But as I gained more confidence, I said, ‘To heck with it. I am going to be who I am and dress how I want to dress.’ ”

The alienation that Warrior felt early in her career highlights a problem that Cisco—along with the rest of the tech industry—is struggling to address. Women represent a small portion of Cisco’s new hires annually, and the few who get in the door aren’t sticking around for long or getting promoted at the same rate as their male peers. The issue appears to be largely cultural, with many women opting out of the industry to pursue careers where they don’t have the issues that
Warrior once faced. The result is a talent drain that tech companies openly admit hurts their ability to stay competitive in the long term.

Cisco hasn’t figured out—and doesn’t profess to be close to—a solution. Though it has stronger ethnic diversity (36% Asian vs. 54% Caucasian), a full 77% of its employee base is male. “We’re not anywhere near where I want to be,” Cisco chairman and CEO John Chambers tells Fortune.

Yet unlike some of its peers, Cisco (No. 70 on Fortune’s Best Companies to Work For list) has made considerable gains at the top: In 2004 one out of nine members of Chambers’ operating committee was a woman. Today that number has grown to five out of 13, and three of 10 board directors are women as well. Executive logic is that if the company starts with the C-suite, women lower down in the hierarchy will look up and see opportunities to grow. In interviews with Fortune, Warrior, along with her four female colleagues on the executive team, opened up about the chal-lenges to filling their ranks with more female talent, while sharing potential solutions for the future.

“The message has to start at the top,” says Warrior, “but you have to create role models at all levels. The common excuse I get is that no women applied for the job. I tell them to change that. Go find women.”

Working backward

The 30-year-old tech giant’s first challenge is to get young women entering the workforce interested in Cisco. “There is no question that this is the heart of the issue,” says chief human resources officer Francine Katsoudas. Since stepping into the top HR role in June of last year, she has aggressively pushed the importance of diverse interview panels and seeking diversity in job candidates. The latter can be difficult, especially given how competitive the fast-moving hiring process can be in Silicon Valley, but Katsoudas has communicated that no position should be filled until the “widest net possible” is cast. “It’s definitely a change in mindset,” she adds.

Cisco has even expanded its recruiting efforts to preteens to get more young women interested in the tech industry at an earlier age, says Cisco’s chief marketing officer Blair Christie. “We are continuing to try to work backward, and that has put us down in the middle-school level, where we are doing a lot of work.” The company is a founding member of US2020, a platform that helps connect STEM professionals with girls and underrepresented minorities from kindergarten through college age. Cisco has pledged that by 2020, 20% of its U.S. staff will volunteer at least 20 hours each year to inspire students in STEM education.

Different needs

Christie has been with the firm since 1999 and says that Cisco “without a doubt” has an inclusive culture. “I never realized I was a female until a couple years ago. I worked hard, I drove results, and I was rewarded,” she adds. Yet she acknowledges that Cisco needs to ensure that all women feel as supported as she did. A young talent in marketing has different needs from someone working in finance, and Cisco has launched programs to support women across functions. Spearheading efforts in the organization is Shari Slate, Cisco’s newly appointed vice president of inclusion and collaboration. A several-month-long program called JUMP is available throughout the company for higher-level female employees. It’s also piloting a 12-month sponsorship program to make sure women at lower levels interact meaningfully with senior talent.

Sixteen years ago, there were no female VPs in finance at Cisco, says Christie. Now CFO Kelly Kramer is aiming to increase female headcount among management. Citing the percentage of women in finance overall, Kramer says that she could “lull herself into complacency” because nearly half the talent on her team is female. Yet that diversity isn’t mirrored in all of Cisco’s divisions. Kramer says she is convinced that programs like JUMP will help put more women in leadership roles.

Heels and all

The company is tracking the effectiveness of its programs by conducting employee surveys: In 2014, 89% of staff said they feel they “can bring (their) authentic self to work”—heels and all. Cisco also sees ample opportunity to collaborate with competitors to come up with solutions, but declined to elaborate on any current projects. For Chambers, if the tech industry wants to see a significant shift in diversity numbers, it will need to make a few “bold moves.” As long as tech companies continue to operate separately on the issue, the needle will never jump dramatically, he says. “Any CEO will tell you that if you have 30 to 40 priorities, you don’t really have priorities,” he says. Already Chambers is encouraged by the results of executives like Warrior, Katsoudas, Christie, Kramer, and CIO Rebecca Jacoby, who sponsor women lower down the chain. Each of the functions led by a woman has more diversity in its group than other groups do. Yet the company is by no means close to declaring victory or even announcing a winning strategy. “We might need to run some different plays,” Chambers admits.

Check out Cisco’s perks on our 100 best companies to work for list here.

This story is from the March 15, 2015 issue of Fortune.

About the Author
By Caroline Fairchild
See full bioRight Arrow Button Icon

Latest in Tech

Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025

Most Popular

Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Fortune Secondary Logo
Rankings
  • 100 Best Companies
  • Fortune 500
  • Global 500
  • Fortune 500 Europe
  • Most Powerful Women
  • World's Most Admired Companies
  • See All Rankings
  • Lists Calendar
Sections
  • Finance
  • Fortune Crypto
  • Features
  • Leadership
  • Health
  • Commentary
  • Success
  • Retail
  • Mpw
  • Tech
  • Lifestyle
  • CEO Initiative
  • Asia
  • Politics
  • Conferences
  • Europe
  • Newsletters
  • Personal Finance
  • Environment
  • Magazine
  • Education
Customer Support
  • Frequently Asked Questions
  • Customer Service Portal
  • Privacy Policy
  • Terms Of Use
  • Single Issues For Purchase
  • International Print
Commercial Services
  • Advertising
  • Fortune Brand Studio
  • Fortune Analytics
  • Fortune Conferences
  • Business Development
  • Group Subscriptions
About Us
  • About Us
  • Press Center
  • Work At Fortune
  • Terms And Conditions
  • Site Map
  • About Us
  • Press Center
  • Work At Fortune
  • Terms And Conditions
  • Site Map
  • Facebook icon
  • Twitter icon
  • LinkedIn icon
  • Instagram icon
  • Pinterest icon

Latest in Tech

Bonta stands at podium and gestures with one hand.
CybersecurityLawsuit
California sues 23andMe over alleged ‘lax’ data security that failed to protect nearly 7 million users’ data in 2023 breach
By Jaimie Ding and The Associated PressMay 29, 2026
2 hours ago
Four men in a row smiling at the camera.
Travel & LeisureUber Technologies
Uber wants to answer the hotel industry’s most asked question. Now it’s integrating into 15,000 hotels globally
By Catherina GioinoMay 29, 2026
2 hours ago
Prosecutors issue Google insider trading charges after an employee made more than $1.2 million on Polymarket
North AmericaGoogle
Prosecutors issue Google insider trading charges after an employee made more than $1.2 million on Polymarket
By Wyatte Grantham-Philips and The Associated PressMay 29, 2026
3 hours ago
She oversaw 29 quarters of sales growth. Now e.l.f.’s CFO is taking on its AI strategy
AICFO Daily
She oversaw 29 quarters of sales growth. Now e.l.f.’s CFO is taking on its AI strategy
By Sheryl EstradaMay 29, 2026
3 hours ago
t
CommentaryCoding
Girls Who Code CEO: 70% of teen girls want to work in cybersecurity. We’re losing them before they start
By Tarika BarrettMay 29, 2026
4 hours ago
blue
InnovationBlue Origin
Jeff Bezos admits to ‘very rough day’ as Blue Origin rocket explodes days after new NASA contract
By Marcia Dunn and The Associated PressMay 29, 2026
4 hours ago

Most Popular

Jeff Bezos wants the bottom half of earners to pay zero income tax—he says nurses making just $75K should save $12K a year
Success
Jeff Bezos wants the bottom half of earners to pay zero income tax—he says nurses making just $75K should save $12K a year
By Preston ForeMay 21, 2026
8 days ago
As CEO of the $96 billion Sam’s Club, Latriece Watkins is testing her mettle at the warehouse retailer that produced CEOs for Walmart, Target, and Walgreens
Magazine
As CEO of the $96 billion Sam’s Club, Latriece Watkins is testing her mettle at the warehouse retailer that produced CEOs for Walmart, Target, and Walgreens
By Emma HinchliffeMay 27, 2026
2 days ago
The river that supplies 40 million Americans is down to 23% — and about to make a $25 million bet on one fish
Environment
The river that supplies 40 million Americans is down to 23% — and about to make a $25 million bet on one fish
By Dorany Pineda, Brittany Peterson and The Associated PressMay 27, 2026
2 days ago
Jamie Dimon said the American Dream was slipping away. JPMorgan just put $40 million on the table to fix it
Banking
Jamie Dimon said the American Dream was slipping away. JPMorgan just put $40 million on the table to fix it
By Nick LichtenbergMay 27, 2026
2 days ago
Current price of oil as of May 28, 2026
Personal Finance
Current price of oil as of May 28, 2026
By Joseph HostetlerMay 28, 2026
1 day ago
As AI slashes white-collar jobs, Salesforce CEO Marc Benioff says almost no one is being hired—except in sales
Success
As AI slashes white-collar jobs, Salesforce CEO Marc Benioff says almost no one is being hired—except in sales
By Emma BurleighMay 28, 2026
1 day ago

© 2026 Fortune Media IP Limited. All Rights Reserved. Use of this site constitutes acceptance of our Terms of Use and Privacy Policy | CA Notice at Collection and Privacy Notice | Do Not Sell/Share My Personal Information
FORTUNE is a trademark of Fortune Media IP Limited, registered in the U.S. and other countries. FORTUNE may receive compensation for some links to products and services on this website. Offers may be subject to change without notice.