• Home
  • Latest
  • Fortune 500
  • Finance
  • Tech
  • Leadership
  • Lifestyle
  • Rankings
  • Multimedia

Trendingnow

1

Analysts expected oil to surge above $200 but China has quietly kept prices half of that—and can’t for much longer

2

Pentagon accuses Alibaba, Baidu and BYD, three of China's biggest companies, of supporting the Chinese military

3

Marc Lore’s robots make 500 burrito bowls an hour. A human can make 45

1

Analysts expected oil to surge above $200 but China has quietly kept prices half of that—and can’t for much longer

2

Pentagon accuses Alibaba, Baidu and BYD, three of China's biggest companies, of supporting the Chinese military

3

Marc Lore’s robots make 500 burrito bowls an hour. A human can make 45
Leadershipoffice space

Ditching the cubicle can boost productivity

By
January 7, 2015, 2:54 PM ET
Photograph by Jeffrey Ross

Imagine for a moment that, instead of the office cubicle you may be stuck in right now, you could move around to different kinds of spaces, depending on the day’s to-do list.

You might start out at your desk, then tote your laptop to a small enclave for an impromptu meeting with a few teammates. After lunch in a social hub, where you’d get the chance to chat with people from other departments, maybe you’d spend an hour or two at a bar-height workstation where you could stand instead of sit, then head to a designated quiet space to focus on a task.

“Being able to use different kinds of spaces really helps to get different kinds of work done efficiently,” notes Connor O’Brien, a finance analyst at global insurance giant Zurich. “We don’t really have that in our offices now.”

O’Brien, who works in Zurich’s North American headquarters in Schaumburg, Ill., near Chicago, was involved in the company’s novel effort to redesign its office space. Rather than rely on architects and designers to guess what kind office layout would help employees get the most work done with the least friction, the insurer turned to the 2,500 people in its present headquarters for answers.

“We’re a data-driven organization,” explains Jennifer Kyung, who’s in charge of the project. “So we wanted to eliminate as many biases as possible from the data.”

The company started with detailed surveys last year. Then it took the experiment one step further, building four different sample office spaces. Each pilot floor included a different combination of 22 features employees said they’d like to see, from flexible-sized conference rooms, to low-walled workstations that let in outside light, to a “social hub” where colleagues could meet for lunch, coffee, or just to hang out and talk.

Then, from early September into mid-December last year, 150 employees, including O’Brien, quit their cubicles and spent 12 weeks trying out the new spaces. The parts most people liked best, and found most useful, will be built into the new headquarters, which is scheduled to open about a mile down the road from Zurich’s current cube-filled building in the fall of 2016.

Kyung’s team is still analyzing the data from the 12-week trial, but some results are already clear. The pilot offices seem to have made collaboration easier. Christopher Zittnan, who does predictive analytics for Zurich, found that quick meetings with coworkers in enclaves designed for that purpose mean “you don’t lose your train of thought by dropping what you’re doing and going to someone else’s cube to talk to them,” he says. “It makes a big difference in how well you use your time,” and it reduces the need to write multiple emails to explain things that are often far easier to convey in a short conversation.

Almost everyone involved in the project was surprised how useful the social hub was. “It brought me and my team closer together,” recalls Conor O’Brien. “And I met people I wouldn’t have run into otherwise.”

Kelly Cada, a vice president who’s been at Zurich for 27 years, agrees, noting that the hub “brought people together, instead of sitting alone in their cubes, eating lunch at their desks.”

Not every company is willing or able to crowdsource the design of a new office space. Zurich used 30,000 square feet of existing space to house the four prototypes. “It’s costly,” notes Meg Osman, who leads a team from design firm Cannon Design that is working with Zurich on the project.

Still, the insurer expects employees’ enthusiasm, and increased productivity, to pay off once everyone has moved into the new building. Says Osman, “People have told us that they got so much more done in the new offices that they can in their current ones, they really hated to go back.”

Adds Kyung, “Usually, when you try to move large numbers of people from a familiar workplace to a new one, there’s a lot of anxiety. Instead, we’re finding there’s tremendous buzz.” At a time when employers are looking for ways to hold on to skilled employees, the move could turn out to be a pretty smart investment.


Latest in Leadership

Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025

Most Popular

Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Fortune Secondary Logo
Rankings
  • 100 Best Companies
  • Fortune 500
  • Global 500
  • Fortune 500 Europe
  • Most Powerful Women
  • World's Most Admired Companies
  • See All Rankings
  • Lists Calendar
Sections
  • Finance
  • Fortune Crypto
  • Features
  • Leadership
  • Health
  • Commentary
  • Success
  • Retail
  • Mpw
  • Tech
  • Lifestyle
  • CEO Initiative
  • Asia
  • Politics
  • Conferences
  • Europe
  • Newsletters
  • Personal Finance
  • Environment
  • Magazine
  • Education
Customer Support
  • Frequently Asked Questions
  • Customer Service Portal
  • Privacy Policy
  • Terms Of Use
  • Single Issues For Purchase
  • International Print
Commercial Services
  • Advertising
  • Fortune Brand Studio
  • Fortune Analytics
  • Fortune Conferences
  • Business Development
  • Group Subscriptions
About Us
  • About Us
  • Press Center
  • Work At Fortune
  • Terms And Conditions
  • Site Map
  • About Us
  • Press Center
  • Work At Fortune
  • Terms And Conditions
  • Site Map
  • Facebook icon
  • Twitter icon
  • LinkedIn icon
  • Instagram icon
  • Pinterest icon

Latest in Leadership

The head of Claude Code hasn’t ‘written a line of code by hand’ in 8 months
ConferencesBrainstorm Tech
The head of Claude Code hasn’t ‘written a line of code by hand’ in 8 months
By Nick LichtenbergJune 11, 2026
2 hours ago
Gen Z intern speaking during meeting
SuccessJobs
Ken Griffin’s Citadel companies just hired 350 interns—only 0.36% of over 115,000 young applicants made the cut
By Emma BurleighJune 11, 2026
3 hours ago
Shaun White, wearing a jacket with a fur-lined hood, looks up.
SuccessBrainstorm Tech
Olympic champion Shaun White says AI is ‘leveling the playing field’ for professional athletes
By Sasha RogelbergJune 11, 2026
3 hours ago
Meet the SpaceX employees who are set to become multimillionaires thanks to its IPO: from execs to even welders
SuccessWealth
Meet the SpaceX employees who are set to become multimillionaires thanks to its IPO: from execs to even welders
By Preston ForeJune 11, 2026
4 hours ago
amodei
AIAnthropic
Anthropic is worth $965 billion and just hired 1,000 coaches for nonprofits: ‘The fox can’t guard the henhouse’
By Glenn Gamboa and The Associated PressJune 11, 2026
4 hours ago
dario
AIAnthropic
Anthropic just proposed taxing itself to pay for the jobs its AI destroys
By Kaitlyn Huamani and The Associated PressJune 11, 2026
4 hours ago

Most Popular

Analysts expected oil to surge above $200 but China has quietly kept prices half of that—and can’t for much longer
Energy
Analysts expected oil to surge above $200 but China has quietly kept prices half of that—and can’t for much longer
By Sasha RogelbergJune 10, 2026
24 hours ago
Pentagon accuses Alibaba, Baidu and BYD, three of China's biggest companies, of supporting the Chinese military
Asia
Pentagon accuses Alibaba, Baidu and BYD, three of China's biggest companies, of supporting the Chinese military
By Kate O'Keeffe and BloombergJune 8, 2026
3 days ago
Marc Lore’s robots make 500 burrito bowls an hour. A human can make 45
Innovation
Marc Lore’s robots make 500 burrito bowls an hour. A human can make 45
By Amanda GerutJune 9, 2026
2 days ago
Costco CEO Ron Vachris rose from forklift driver to the C-suite without a college degree: ‘Don’t chase a title’ is the career advice that got him there
Success
Costco CEO Ron Vachris rose from forklift driver to the C-suite without a college degree: ‘Don’t chase a title’ is the career advice that got him there
By Preston ForeJune 8, 2026
3 days ago
Current price of oil as of June 10, 2026
Personal Finance
Current price of oil as of June 10, 2026
By Joseph HostetlerJune 10, 2026
1 day ago
Corporate America has been draining the world's water. Matt Damon's new campaign calls on Gap, Starbucks, and Amazon to help give it back
Environment
Corporate America has been draining the world's water. Matt Damon's new campaign calls on Gap, Starbucks, and Amazon to help give it back
By Catherina GioinoJune 9, 2026
2 days ago

© 2026 Fortune Media IP Limited. All Rights Reserved. Use of this site constitutes acceptance of our Terms of Use and Privacy Policy | CA Notice at Collection and Privacy Notice | Do Not Sell/Share My Personal Information
FORTUNE is a trademark of Fortune Media IP Limited, registered in the U.S. and other countries. FORTUNE may receive compensation for some links to products and services on this website. Offers may be subject to change without notice.