• Home
  • Latest
  • Fortune 500
  • Finance
  • Tech
  • Leadership
  • Lifestyle
  • Rankings
  • Multimedia

Trendingnow

1

The millennial generation is split in 2: an older crowd with boomer-style comfort, a younger set going 'back to the early 1900s'

2

Trump pulls back after Iran crosses his red line as U.S. military breaks two-week streak of airstrikes amid talks for potential Hormuz deal

3

'The demographic dividend of the last 40 years is ending': J.P. Morgan says the world is running out of the two things that kept interest rates down

1

The millennial generation is split in 2: an older crowd with boomer-style comfort, a younger set going 'back to the early 1900s'

2

Trump pulls back after Iran crosses his red line as U.S. military breaks two-week streak of airstrikes amid talks for potential Hormuz deal

3

'The demographic dividend of the last 40 years is ending': J.P. Morgan says the world is running out of the two things that kept interest rates down
Retail

Wal-Mart is an underdog in the world of small stores. It’s trying to change.

Phil Wahba
By
Phil Wahba
Phil Wahba
Senior Writer
Down Arrow Button Icon
Phil Wahba
By
Phil Wahba
Phil Wahba
Senior Writer
Down Arrow Button Icon
August 14, 2014, 2:01 PM ET
Photograph by Daniel Aguilar—Getty Images
Add Fortune on Google for similar content.

It’s hard to think of the world’s largest retailer as an underdog in anything. But when it comes to serving customers looking for a quick, convenient shopping trip for everyday items, that’s exactly what Wal-Mart Stores (WMT) is.

Once again, the retailer announced tepid U.S. quarterly sales numbers on Thursday, with fewer shoppers coming into its namesake superstores and cutting back on spending when they did go in.

So the world’s largest retailer thinks it has found the solution to kickstart its U.S. sales: its fleet of smaller stores it hopes will win back shoppers from aggressive rivals like Dollar General (DG) and Dollar Tree (DLTR) that in recent years have deftly swooped in on Wal-Mart’s turf and attracted lower-income consumers. It is also betting the small stores will help it win more business in urban and rural areas where there is no space or not enough of a market for a big Walmart supercenter.

These smaller-format stores generate only a tiny fraction of Wal-Mart’s U.S. sales so far, but CEO Doug McMillon was quick to tout them in a pre-recorded call to discuss the retailer’s second-quarter numbers, mentioning their strong performance at the very start of the call.

He has a point. Comparable sales at the 400 or so smaller-format stores rose 5.6% compared to a year earlier, with shopper visits rising 4.1%. Meanwhile, at the 3,288 Walmart supercenters, comparable sales declined and traffic fell 1.1%. Wal-Mart’s U.S. problems have been going on for some time, with many analysts calling the supercenter format passé. To remedy that, in February, the store announced it was doubling the number of small stores it had initially planned to open this year. Wal-Mart is in the process of opening between 270 and 300 new small stores, including about 90 Walmart Express stores, this fiscal year, and is spending an extra $600 million to do so.

Most of the new stores will open in the last quarter of the year. The Neighborhood Markets stores, the first of which was opened in 1999, are typically 40,000 square-feet, or about one-fifth the size of a superstore, and have a big focus on groceries, which generate more than half of Wal-Mart’s total U.S. revenues. The Walmart Express stores, a newer and smaller format at about 12,000 square feet per store, function very much like convenience stores and offer items such as meats, dairy and pharmacy products.

“I think convenience is where the consumers have been looking,” Wal-Mart Chief Financial Officer Charles Holley said on a call with reporters after the quarterly results were released.

The retailer is planning to add “gas bars” to many of the Neighborhood Markets stores, with the goal of winning shoppers that need to pop in mid-week to get a carton of milk or some pasta and fill up on gas without having to go into a big-box store. What’s more, selling gas is a way to get shoppers to come by more regularly and is also something online retailers can’t match.

“They’re trying to go into markets they can’t go with a supercenter since not enough people in those markets– they know they’re losing share to dollar stores for the intra-week fill-in trips,” said Edward Jones analyst Brian Yarbrough told Fortune, calling the strategy sound but not risk free as it could cannibalize sales from the supercenters.

Wal-Mart’s accelerated push into smaller format stores comes as dollar stores continue to expand—Dollar General, Dollar Tree and Family Dollar Stores (which Dollar Tree is in the process of taking over Family Dollar in an $8.5 billion deal) operate a combined 24,000 or so stores now, up 23% in just 4 years. And Target (TGT) is beginning to ramp up its own fleet of smaller, urban stores, though its store count is still negligible for now. Meanwhile, drugstore chains like Walgreen (WAG) and CVS (CVS) are expanding their food selection.

So Wal-Mart stands to lose a lot if it doesn’t jump in now.

Still, with only about 700 stores in operation by year-end, the small format locations won’t make much of a dent on Wal-Mart’s anemic comps for a while, Holley acknowledged. And despite this focus on Neighborhood Markets and Walmart Express stores, the retailer has no plans to start shrinking its supercenter fleet.

“Supercenters still have one of the highest returns of any [store] format,” Holley said in response to a question from Fortune. “It would be silly to close a lot of stores with good returns.”

 

About the Author
Phil Wahba
By Phil WahbaSenior Writer
LinkedIn iconTwitter icon

Phil Wahba is a senior writer at Fortune primarily focused on leadership coverage, with a prior focus on retail.

See full bioRight Arrow Button Icon
Add Fortune on Google for similar content.

Latest in Retail

Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025

Most Popular

Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Fortune Secondary Logo
Rankings
  • 100 Best Companies
  • Fortune 500
  • Global 500
  • Fortune 500 Europe
  • Most Powerful Women
  • World's Most Admired Companies
  • See All Rankings
  • Lists Calendar
Sections
  • Finance
  • Fortune Crypto
  • Features
  • Leadership
  • Health
  • Commentary
  • Success
  • Retail
  • Mpw
  • Tech
  • Lifestyle
  • CEO Initiative
  • Asia
  • Politics
  • Conferences
  • Europe
  • Newsletters
  • Personal Finance
  • Environment
  • Magazine
  • Education
Customer Support
  • Frequently Asked Questions
  • Customer Service Portal
  • Privacy Policy
  • Terms Of Use
  • Single Issues For Purchase
  • International Print
Commercial Services
  • Advertising
  • Fortune Brand Studio
  • Fortune Analytics
  • Fortune Conferences
  • Business Development
  • Group Subscriptions
About Us
  • About Us
  • Press Center
  • Work At Fortune
  • Terms And Conditions
  • Site Map
  • About Us
  • Press Center
  • Work At Fortune
  • Terms And Conditions
  • Site Map
  • Facebook icon
  • Twitter icon
  • LinkedIn icon
  • Instagram icon
  • TikTok icon
  • YouTube icon

Latest in Retail

t
EconomyInflation
Meet the Americans learning to go without after the biggest grocery inflation in 50 years
By Dee-Ann Durbin, Terry Tang, Maggie Scales, Sandy Guatibonza, Hikari Mae Hida and The Associated PressJuly 25, 2026
12 hours ago
g
EconomyInflation
‘Rockets and feathers’: Economists say grocery prices shoot up like the first, fall like the second
By Dee-Ann Durbin and The Associated PressJuly 25, 2026
12 hours ago
alex
CommentaryEntrepreneurship
I sold my startup for millions without a single dollar in revenue. Here’s why that’s the point
By Alexander Kardos-NyheimJuly 25, 2026
19 hours ago
Photo of retailer Wildberries
PoliticsUkraine
Ukraine’s drone strikes on Russia’s Amazon rival’s warehouses hit military supply chain and shake public morale
By The Associated Press and Dasha LitvinovaJuly 24, 2026
1 day ago
shop
EnergyInflation
Oil at $100 is pushing up costs from gas pumps to grocery aisles
By Cathy Bussewitz, Mae Anderson, Anne D'Innocenzio and The Associated PressJuly 24, 2026
2 days ago
craig
CommentaryPharmaceutical Industry
Big pharma’s patent cliff meets a new biotech Cold War: We need to outrun China, not outlaw it
By Craig GarthwaiteJuly 24, 2026
2 days ago

Most Popular

The millennial generation is split in 2: an older crowd with boomer-style comfort, a younger set going 'back to the early 1900s'
Real Estate
The millennial generation is split in 2: an older crowd with boomer-style comfort, a younger set going 'back to the early 1900s'
By Nick LichtenbergJuly 25, 2026
15 hours ago
Trump pulls back after Iran crosses his red line as U.S. military breaks two-week streak of airstrikes amid talks for potential Hormuz deal
Middle East
Trump pulls back after Iran crosses his red line as U.S. military breaks two-week streak of airstrikes amid talks for potential Hormuz deal
By Jason MaJuly 25, 2026
6 hours ago
'The demographic dividend of the last 40 years is ending': J.P. Morgan says the world is running out of the two things that kept interest rates down
Economy
'The demographic dividend of the last 40 years is ending': J.P. Morgan says the world is running out of the two things that kept interest rates down
By Eleanor PringleJuly 24, 2026
2 days ago
Jensen Huang made his $172 billion fortune on AI chips. His family's $75 million gift to Vanderbilt argues art decides what technology is for
Big Tech
Jensen Huang made his $172 billion fortune on AI chips. His family's $75 million gift to Vanderbilt argues art decides what technology is for
By Sydney LakeJuly 23, 2026
3 days ago
An 11-year-old is cleaning his neighbors' trash cans for $10 each—he now has 100K followers as teens face the worst summer job market since 1948
Success
An 11-year-old is cleaning his neighbors' trash cans for $10 each—he now has 100K followers as teens face the worst summer job market since 1948
By Orianna Rosa RoyleJuly 25, 2026
17 hours ago
A Hims cofounder fired his entire marketing team for AI. Now his 24/7 online vet service is growing 20% a month
Success
A Hims cofounder fired his entire marketing team for AI. Now his 24/7 online vet service is growing 20% a month
By Sydney LakeJuly 25, 2026
12 hours ago

© 2026 Fortune Media IP Limited. All Rights Reserved. Use of this site constitutes acceptance of our Terms of Use and Privacy Policy | CA Notice at Collection and Privacy Notice | Do Not Sell/Share My Personal Information
FORTUNE is a trademark of Fortune Media IP Limited, registered in the U.S. and other countries. FORTUNE may receive compensation for some links to products and services on this website. Offers may be subject to change without notice.