• Home
  • Latest
  • Fortune 500
  • Finance
  • Tech
  • Leadership
  • Lifestyle
  • Rankings
  • Multimedia

Trendingnow

1

Jeff Bezos pledged $10 billion for climate change. With the 2030 clock ticking, his wife, Lauren Sánchez Bezos, is leading the charge to spend it

2

Anne Hathaway says she was spammed with ChatGPT-written thank you notes after hiring for a recent role: ‘Nobody on that list gets that job’

3

The affordability crisis is so bad that, for the first time ever, both mom and dad are working full-time in most American families

1

Jeff Bezos pledged $10 billion for climate change. With the 2030 clock ticking, his wife, Lauren Sánchez Bezos, is leading the charge to spend it

2

Anne Hathaway says she was spammed with ChatGPT-written thank you notes after hiring for a recent role: ‘Nobody on that list gets that job’

3

The affordability crisis is so bad that, for the first time ever, both mom and dad are working full-time in most American families

A day in the quiet life of a NYSE floor trader

By
D.M. Levine
D.M. Levine
Down Arrow Button Icon
By
D.M. Levine
D.M. Levine
Down Arrow Button Icon
May 29, 2013, 2:15 PM ET
Add Fortune on Google for similar content.
Floor trader Kenny Polcari. His workday is pretty tame these days.

An earlier version of this post appeared with errors introduced in the editing process. It has been updated and corrected throughout.

FORTUNE — Kenny Polcari is walking across the floor of the New York Stock Exchange, reminiscing about the good old days. A floor trader with O’Neil Securities, when he first came here, he says, “there were phones, no screens … and I had a buy pad, a sell pad, a cancellation pad” where he wrote down stock orders. “That’s all — there was no technology.”

Times change, and today the trading floor is littered with flat screens. Everything is automated, and the workplace Polcari has known for the better part of three decades is much tamer. At first gradually and then all of a sudden, computers came to dominate his world, and much of what Polcari and the other institutional equity brokers did in person on the floor of the exchange has moved onto computer servers across the Hudson River in New Jersey. And now the Big Board has a new boss: IntercontinentalExchange, a company based in Atlanta.

Polcari is tall and husky with immaculately-cropped salt and pepper hair. The day we met, he wore a blue jacket with his name etched in white lettering across the right breast pocket. He talks close and fast, all hands all the time. He is a floor trader, whose job it is to offer some of the myriad buy and sell orders — liquidity — that grease the gears of the exchanges, and keep global market capitalism humming.

MORE: Beware that Hedge Fund in the Window

When Polcari started in 1980, he was hooked by the “sheer excitement” of the place, he says. There were 5,500 people working on the floor of the exchange; a lot of whom were boisterous types, just like him. “It was the central marketplace … Everything that traded ended up here,” and everything Polcari did was personal. This meant that between the start of trading at 9:30 and the closing bell at 4:00, the floor was a merciless scrum of boisterous hagglers jammed into four trading rooms, all all looking for a competitive edge through sheer force of gesticulation. “The customer would call me, and I would literally have to walk out into the crowd where the stock traded. That’s where everyone that wanted to buy or sell that stock at any given moment in time would be, so when you walked into the crowd you could assess supply and demand, you could see it.”

Out on the floor, among the hordes of buyers and sellers, Polcari says he could feel out the market in a very real, immediate way, talking at fellow traders and getting “information that I could then use to help me figure out how I’m going to execute the order. How aggressive or not I’m going to be.”

Today, the number of traders on the ground at the NYSE (NYX) has dwindled to 700, occupying three rooms instead of five. While negotiation still happens every day on the floor — especially for small-cap stocks that aren’t likely to see an abundance of interest in the general investor pool — even Polcari executes his trades electronically now (on a handheld device that looks something like a souped-up iPad), contributing to an atmosphere that’s placid by comparison — closer to a library than a cattle auction.

The near-sound-stage silence has proven ideal for cable television networks like CNBC and Bloomberg to set up permanent broadcasting outposts right on the floor (Polcari is himself a mainstay of the cable news commentary circuit, and networks often turn to him for live commentary from the trading floor). “Today, there’s still a lot going on, but it’s kind of quiet because it all happens electronically,” he says, rather wistfully.

Polcari still likes his job, and when you get him talking about the markets, he can work himself into an arm-flailing tizzy. He remains a staunch defender of his craft, firm in his belief that the move away from humans has very real negative implications for how the markets operate on a day-to-day basis. “When you walked into the crowd there was a real art to understanding what the crowd was doing, what your customer wanted to do, how the stock traded. You had to really know that, it’s not something you could program a computer to do,” he says. Computers, he says, are bad at what he’s best at: the very human art of feeling out the crowd and using experience and reason to intuit what’s motivating the price of a stock to go up or down.

MORE: In U.S. Energy Boom, a Growing Tax Dodge

In this age of near-monthly flash crashes –many exacerbated by the knee-jerk responses of mindless automatic trading algorithms — Polcari argues that his human judgement is especially important. If some financial HAL (like the computer in “2001: A Space Odyssey”) places an order, or a thousand orders, by mistake, the market needs people like Polcari  to shut it down before it turns to mayhem. “A computer doesn’t get it. A computer will do what you tell it to do,” he says, even if what you tell it to do is a mistake. “Which is exactly what happened with Knight. The computer did what it was told to do, but it was a mistake.” If “you send us an order to buy, we’ll execute it, but [if i think it’s a mistake] I’m telling you this is wrong.”

Stil, electronic trading accounts for 79% of stock trading volume in the U.S. Polcari is losing the battle. He seems resigned to the transformation. “I’m not saying I’m depressed about it. You change with the environment,” he says, getting ready for a television interview from the floor of the exchange before heading home for the weekend. But, he says, all this change has eaten away at the old pit that so electrified him when he first got into the business — an atmosphere that seemed like it was built just for people like him. “You talk to one of the younger kids today, who just came here two or three years ago, they don’t understand.” He added ““It’s almost like technology destroyed the personality.”

About the Author
By D.M. Levine
See full bioRight Arrow Button Icon
Add Fortune on Google for similar content.

Latest in

Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025

Most Popular

Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Fortune Secondary Logo
Rankings
  • 100 Best Companies
  • Fortune 500
  • Global 500
  • Fortune 500 Europe
  • Most Powerful Women
  • World's Most Admired Companies
  • See All Rankings
  • Lists Calendar
Sections
  • Finance
  • Fortune Crypto
  • Features
  • Leadership
  • Health
  • Commentary
  • Success
  • Retail
  • Mpw
  • Tech
  • Lifestyle
  • CEO Initiative
  • Asia
  • Politics
  • Conferences
  • Europe
  • Newsletters
  • Personal Finance
  • Environment
  • Magazine
  • Education
Customer Support
  • Frequently Asked Questions
  • Customer Service Portal
  • Privacy Policy
  • Terms Of Use
  • Single Issues For Purchase
  • International Print
Commercial Services
  • Advertising
  • Fortune Brand Studio
  • Fortune Analytics
  • Fortune Conferences
  • Business Development
  • Group Subscriptions
About Us
  • About Us
  • Press Center
  • Work At Fortune
  • Terms And Conditions
  • Site Map
  • About Us
  • Press Center
  • Work At Fortune
  • Terms And Conditions
  • Site Map
  • Facebook icon
  • Twitter icon
  • LinkedIn icon
  • Instagram icon
  • Pinterest icon

Latest in

Female student reading in empty classroom auditorium, low angle view
EconomyColleges and Universities
The Great Recession’s missing children are finally bringing college’s financial crisis into sight. Welcome to the ‘enrollment volatility’ era
By Tristan BoveJune 20, 2026
1 hour ago
Why odds of SpaceX merger with Tesla keep climbing every time the stock shoots up
Big TechSpaceX
Why odds of SpaceX merger with Tesla keep climbing every time the stock shoots up
By Shawn TullyJune 20, 2026
2 hours ago
Pico Lopes #4 of Cabo Verde looks on during the FIFA World Cup 2026
SuccessCareers
Cape Verde’s Roberto Lopes was working at a bank when he was recruited on LinkedIn to play soccer—he thought it was spam, now he’s at the World Cup
By Preston ForeJune 20, 2026
3 hours ago
SpaceX executives celebrate the IPO with confetti
C-SuiteSpaceX
Meet the SpaceX insiders Elon Musk trusts to run his $1.25 trillion empire
By Lily Mae LazarusJune 20, 2026
3 hours ago
With the exits of Apple’s Tim Cook and Dow’s Jim Fitterling, the Fortune 500 is losing two groundbreaking gay CEOs—leaving just one 
C-SuiteLeadership
With the exits of Apple’s Tim Cook and Dow’s Jim Fitterling, the Fortune 500 is losing two groundbreaking gay CEOs—leaving just one 
By Phil WahbaJune 20, 2026
3 hours ago
Both U.S. and Chinese AI firms are setting up shop in Singapore. Can the country become Asia’s neutral AI hub?
AsiaSingapore
Both U.S. and Chinese AI firms are setting up shop in Singapore. Can the country become Asia’s neutral AI hub?
By Angelica AngJune 19, 2026
13 hours ago

Most Popular

Jeff Bezos pledged $10 billion for climate change. With the 2030 clock ticking, his wife, Lauren Sánchez Bezos, is leading the charge to spend it
Environment
Jeff Bezos pledged $10 billion for climate change. With the 2030 clock ticking, his wife, Lauren Sánchez Bezos, is leading the charge to spend it
By Sydney LakeJune 19, 2026
22 hours ago
Anne Hathaway says she was spammed with ChatGPT-written thank you notes after hiring for a recent role: ‘Nobody on that list gets that job’
Success
Anne Hathaway says she was spammed with ChatGPT-written thank you notes after hiring for a recent role: ‘Nobody on that list gets that job’
By Orianna Rosa RoyleJune 18, 2026
2 days ago
The affordability crisis is so bad that, for the first time ever, both mom and dad are working full-time in most American families
Economy
The affordability crisis is so bad that, for the first time ever, both mom and dad are working full-time in most American families
By Jacqueline MunisJune 17, 2026
3 days ago
Microsoft boss Steve Ballmer publicly dismissed Chrome as a 'rounding error'—but Google’s CEO says he used the jab as fuel to win the browser-wars
Success
Microsoft boss Steve Ballmer publicly dismissed Chrome as a 'rounding error'—but Google’s CEO says he used the jab as fuel to win the browser-wars
By Preston ForeJune 17, 2026
3 days ago
Exclusive: Azzi Fudd joins Project B, the international league chasing a billion-dollar opportunity in global basketball
MPW
Exclusive: Azzi Fudd joins Project B, the international league chasing a billion-dollar opportunity in global basketball
By Emma HinchliffeJune 19, 2026
20 hours ago
Hundreds of Stanford students walked out of their grad ceremony to protest Google CEO’s commencement speech. It wasn’t all about AI
Big Tech
Hundreds of Stanford students walked out of their grad ceremony to protest Google CEO’s commencement speech. It wasn’t all about AI
By Tristan BoveJune 15, 2026
5 days ago

© 2026 Fortune Media IP Limited. All Rights Reserved. Use of this site constitutes acceptance of our Terms of Use and Privacy Policy | CA Notice at Collection and Privacy Notice | Do Not Sell/Share My Personal Information
FORTUNE is a trademark of Fortune Media IP Limited, registered in the U.S. and other countries. FORTUNE may receive compensation for some links to products and services on this website. Offers may be subject to change without notice.