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    Insurance: Property and Casualty
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A member-owned insurance provider to 10 million people (members of the military and their families), this year marks USAA’s debut in the Top 50. It launched a mobile app that allows members to file insurance claims that include video and audio to show the damage. It also was the first bank to offer facial and voice recognition technology for logging into its mobile banking app.

Nine Key Attributes of Reputation

People management2
Use of corporate assets2
Social responsibility2
Quality of management2
Financial soundness3
Long-term investment value5
Quality of products / services1
Global competitiveness14
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