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Operating in 66 countries with nearly 22,000 retail stores, the coffee chain shows no signs of slowing down. The first quarter of 2015 marked its 20th consecutive quarter of 5% or more comparable growth. Last year, in an effort to bring in more customers, the company began expanding sales of beer, wine and an evening menu that includes delicacies like truffle macaroni and cheese. The company has also begun to provide Mobile Order & Pay and even delivery in some U.S. markets.

Nine Key Attributes of Reputation

People management1
Use of corporate assets1
Social responsibility1
Quality of management1
Financial soundness1
Long-term investment value1
Quality of products / services1
Global competitiveness2
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