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  • Title
    Waitrose; H-E-B; Sobeys
  • Affiliation
    U.K.; U.S; Canada (respectively)

Grocers have emerged as vital lifelines for panicked populations, even as their staff became “essential” frontline workers at risk of exposure. European chains like Waitrose were pioneers in setting up special shopping hours and delivery for the vulnerable and elderly. In North America, Texas-based H-E-B and Canada’s Sobeys increased workers’ pay and medical leave—acts that helped nudge giants Target and Walmart to follow suit.